Talk of The Villages Florida - Rentals, Entertainment & More
Talk of The Villages Florida - Rentals, Entertainment & More
#1
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Overcharges by Comcast
We have had Comcast for years, and in the past, the only complaint we have had was the constant increases of charges.
Until now. Each month they bill us for one or two movies on ppv that we did not order. We have NEVER ordered a PPV movie. I call, they say they gave us credit, but a few months later, that credit was denied and we were billed again. Is anyone else having this problem? I doubt if we are the only ones with this false charge.
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Village of Hacienda East |
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#2
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Comcast is just a horrible company to do business with. There service is the worst in any industry. I wish there was a viable alternative. The product usually works fine, but it ends there. Billing is always messed up, call and ask a question and you may as well go down to the lake and ask the alligator. Need something changed? Give your grand daughter a sledge hammer and let her try. Better results and more likely to be correct.
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Life is to short to drink cheap wine. |
#3
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Utica, New York, South Florida, and in February 2010 Village of Bonita |
#4
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Great I am a Comcast stockholder
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#5
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#6
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Haven't had the PPV problem and haven't had problems with the company or their service.
Notices for channel changes are generally sent via a MESSAGE on your cable box. You'll find a little red light near the time/channel window when there's a message. Go to the Menu and scroll to messages. There you'll read info about what's happening or specials. Everyone wants something different from their television provider. For what we want, Direct TV, Prism and I'll make the assumption about Dish, don't offer what we need. Comcast does. I will admit that you don't necessarily get the correct answer to questions for our particular area...maybe because when you contact Comcast, you don't necessarily get a local office. Make sure you're speaking with someone who can give you info for OUR area....not all areas have the same options available.
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Namaste y'all Last edited by pooh; 07-21-2011 at 08:16 PM. |
#7
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here is the comcast tele i use re my fl service: 352.687.2758
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Not sure if I have free time...or if I just forgot everything I was supposed to do! |
#8
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That 687-2758 is the Spruce Office its not there main office, all they do there is give you new products or take in old Comcast products.
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#9
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if a cust serv rep at that # cannot assist - perhaps they can transfer a caller to a local office that can help!
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Not sure if I have free time...or if I just forgot everything I was supposed to do! |
#10
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Suzanne |
#11
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Too Many Problems
I believe Comcast has the formula for failure. They charge way over what is reasonable, they can't respond to customer needs on a timely basis and the competition is moving in. My guess is that as soon as a reasonable competitor gains a foothold in The Villages Comcast will loose big business.
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Closed Thread |
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