Our shower won't turn off Our shower won't turn off - Talk of The Villages Florida

Our shower won't turn off

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Old 06-28-2025, 10:44 AM
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Default Our shower won't turn off

We have a CYV built in 2011. One of the showers will not turn off. We have shut the water off to the whole house but are wondering if there is a way to shut it off to just the one bathroom.
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Old 06-28-2025, 10:53 AM
retiredguy123 retiredguy123 is offline
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There are no valves to shut off the water to a bathroom or even to a shower. I would suggest removing the shower head and screwing on a plastic cap with a washer. It sounds like you may need a new mixing valve in the shower. Personally, I would call a plumber because this project can be tricky and can result in a leak inside the wall if it is not done properly. I recommend Mike Scott Plumbing.
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Old 06-28-2025, 11:06 AM
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I recommend Mike Scott Plumbing too. They really know what they are doing and they don't overcharge.
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Old 06-28-2025, 03:06 PM
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Most likely the cartridge has failed, can be DIY if knowledgeable? IF not just call plumber as suggested, Mike Scott pretty reliable.

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single-handle shower that won't turn off is often due to a faulty cartridge or a problem with the valve itself. To fix it, you'll need to first shut off the water supply, then remove the handle and access the cartridge or valve. Replacing the faulty part should resolve the issue.
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Old 06-28-2025, 03:11 PM
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Originally Posted by Topspinmo View Post
Most likely the cartridge has failed, can be DIY if knowledgeable? IF not just call plumber as suggested, Mike Scott pretty reliable.

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single-handle shower that won't turn off is often due to a faulty cartridge or a problem with the valve itself. To fix it, you'll need to first shut off the water supply, then remove the handle and access the cartridge or valve. Replacing the faulty part should resolve the issue.
Exactly right, and fixed. Mike Scott to the rescue. Good work and reasonably priced for the weekend. Also, the repairman had to leave to get a different part, but we were not charged for the travel time.
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Old 06-28-2025, 03:13 PM
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Exactly right, and fixed. Mike Scott to the rescue. Good work and reasonably priced for the weekend. Also, the repairman had to leave to get a different part, but we were not charged for the travel time.
Good to hear.
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Old 06-28-2025, 07:47 PM
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In 2019 I had a contractor replace my shower and bathtub faucets with Delta products. I kept the work order that had the part numbers. One started to drip last year and the other just a few months ago. I contacted Delta and provided them with a copy of the work order, and they sent me new cartridges because they warranty their products for 10 years. I replaced each one after shutting down the entire house (there aren’t any dedicated shut off valves for the shower or tub) and did the work myself in about 15 minutes.
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Old 06-29-2025, 05:13 AM
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I put a shower volume control shut-off valve on my shower in my RV to conserve water. Unscrew your hose/head, screw the valve on, and then reattach the hose/head to the valve. I like it because when we are dry camping (boondocking), you can get the water temperature right, then shut it off with the valve while you soap up, and then turn it back on to rinse off. If I used the handle, I'd have to get the temperature adjusted again. Cost about $10 from Amazon when I bought it several years ago.
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Old 06-29-2025, 05:56 AM
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Originally Posted by Teed_Off View Post
In 2019 I had a contractor replace my shower and bathtub faucets with Delta products. I kept the work order that had the part numbers. One started to drip last year and the other just a few months ago. I contacted Delta and provided them with a copy of the work order, and they sent me new cartridges because they warranty their products for 10 years. I replaced each one after shutting down the entire house (there aren’t any dedicated shut off valves for the shower or tub) and did the work myself in about 15 minutes.
I thought The Villages only used Delta. I went into Lowe’s to get some parts and that’s what he told me and that they guarantee them for life. I called Delta and they shipped me the parts for free. At least that was my experience.
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Old 06-29-2025, 06:25 AM
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Go to this website and enter your ID number from your villages ID card. All your information is available which includes your faucet model number plus everything put in your house when built.

Product Search - The Villages Residential Construction and Home Warranty : The Villages Residential Construction and Home Warranty
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Old 06-29-2025, 08:23 AM
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Originally Posted by Topspinmo View Post
Most likely the cartridge has failed, can be DIY if knowledgeable? IF not just call plumber as suggested, Mike Scott pretty reliable.

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single-handle shower that won't turn off is often due to a faulty cartridge or a problem with the valve itself. To fix it, you'll need to first shut off the water supply, then remove the handle and access the cartridge or valve. Replacing the faulty part should resolve the issue.
I replaced the cartridge in an original (2005) Delta shower, Delta supplied the part. Not familiar if newer designs or brands are DIY.
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Old 06-29-2025, 08:28 AM
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Originally Posted by JohnnyT View Post
Go to this website and enter your ID number from your villages ID card. All your information is available which includes your faucet model number plus everything put in your house when built.

Product Search - The Villages Residential Construction and Home Warranty : The Villages Residential Construction and Home Warranty
This is a good site for the basics but it does not necessarily list all products in a home. Our home does not show water heater, hvac unit, garage door or opener, tile in guest bath, exhaust fans kitchen or bath, electric service panel and outlets and switches, tile in foyer or kitchen, sliding doors to lanai, front door with lock and other hardware, windows, irrigation controller or heads and other items that needed repair or replacement.

NEW HOME OWNER HINT:
Call Delta and tell them your shower is dripping, give them the model number and they will send you parts for repair free. Do the same for the other fixtures in your home.Then when they do start to drip you have the parts.
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Old 06-29-2025, 08:44 AM
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Quote:
Originally Posted by Teed_Off View Post
In 2019 I had a contractor replace my shower and bathtub faucets with Delta products. I kept the work order that had the part numbers. One started to drip last year and the other just a few months ago. I contacted Delta and provided them with a copy of the work order, and they sent me new cartridges because they warranty their products for 10 years. I replaced each one after shutting down the entire house (there aren’t any dedicated shut off valves for the shower or tub) and did the work myself in about 15 minutes.
Seriously, good for you. However, probably you are one of the 20% that can do such work. However, the 80% had better call a plumber. Wait, a lot of those residents are on fixed incomes. But “they” say that their is no inflation (many are drinking the no inflation kool aid when costs are up every where) so just suck it up friends!
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Old 06-29-2025, 09:22 AM
lawgolfer lawgolfer is offline
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Quote:
Originally Posted by CFrance View Post
We have a CYV built in 2011. One of the showers will not turn off. We have shut the water off to the whole house but are wondering if there is a way to shut it off to just the one bathroom.
It is not hard to replace the "mixer" valve/cartridge yourself. If you can identify the brand, go to Ace Hardware, buy a replacement, and borrow a jig they have which helps you pull the old "mixer" cartridge. For you automotive "gearheads", the jig is like a "gear puller". You don't have to use this jig, but it does make the job easier. I've bought different brands of "mixer" cartridges in several different towns from both Ace and True Value. Each one had a jig it would loan with the purchase of the cartridge.

If the cartridge doesn't come with it, buy a small tube of silicone "plumber's" grease and lightly lubricate the cartridge before sliding it back into the valve body.

Make a note of the position of the cartridge as you pull it from the valve body and insert the new cartridge in the same position. If not, you will reverse the direction to turn the valve when selecting hot or cold water. If you make this mistake, the new valve will work fine, but you will have to get used to turning it clockwise for hot water which is opposite of what is normal. I made the mistake and lived with it for 10 years before we moved. This was not a problem at home, but did cause some surprises when we stayed at hotels! My wife didn't appreciate my laughing and the persons in the adjoining room didn't appreciate her shrieks when she would turn the handle to change the temperature of the water while in the shower.
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Old 06-29-2025, 09:37 AM
retiredguy123 retiredguy123 is offline
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Quote:
Originally Posted by lawgolfer View Post
It is not hard to replace the "mixer" valve/cartridge yourself. If you can identify the brand, go to Ace Hardware, buy a replacement, and borrow a jig they have which helps you pull the old "mixer" cartridge. For you automotive "gearheads", the jig is like a "gear puller". You don't have to use this jig, but it does make the job easier. I've bought different brands of "mixer" cartridges in several different towns from both Ace and True Value. Each one had a jig it would loan with the purchase of the cartridge.

If the cartridge doesn't come with it, buy a small tube of silicone "plumber's" grease and lightly lubricate the cartridge before sliding it back into the valve body.

Make a note of the position of the cartridge as you pull it from the valve body and insert the new cartridge in the same position. If not, you will reverse the direction to turn the valve when selecting hot or cold water. If you make this mistake, the new valve will work fine, but you will have to get used to turning it clockwise for hot water which is opposite of what is normal. I made the mistake and lived with it for 10 years before we moved. This was not a problem at home, but did cause some surprises when we stayed at hotels! My wife didn't appreciate my laughing and the persons in the adjoining room didn't appreciate her shrieks when she would turn the handle to change the temperature of the water while in the shower.
In my only experience with replacing a shower mixing valve, there is a large O-ring that prevents water from leaking inside the wall. If that O-ring is not seated properly or is defective, you can have a small amount of water that leaks inside the wall when you turn on the shower. This would cause a serious problem in the future. It is not an issue with sink faucets because you will see the leak. Also, with sink faucets, you do not need to turn off the water to the entire house. That is why I would hire an experienced licensed plumber to do the work.

Last edited by retiredguy123; 06-29-2025 at 09:43 AM.
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