Whirlpool icemaker is a POC

Reply
Thread Tools
  #1  
Old 05-04-2025, 08:33 AM
CoachKandSportsguy CoachKandSportsguy is offline
Sage
Join Date: Jan 2019
Location: Marsh Bend
Posts: 3,579
Thanks: 641
Thanked 2,586 Times in 1,267 Posts
Default Whirlpool icemaker is a POC

Piece of Crap!

Randomly stops working! No testing sequence without being a technician. Just on or off.

Anyone have any tips to get it started again?

thanks in advance
  #2  
Old 05-04-2025, 08:46 AM
retiredguy123 retiredguy123 is online now
Sage
Join Date: Feb 2016
Posts: 17,045
Thanks: 2,964
Thanked 16,232 Times in 6,383 Posts
Default

Last year, I bought one from Amazon for $82 and installed it in about 15 minutes. This was just the mechanism that is attached to the left side of the freezer section, not the large scroll motor. There are 3 screws and a plug-in electric cable. Very easy.

Last edited by retiredguy123; 05-04-2025 at 09:11 AM.
  #3  
Old 05-04-2025, 08:48 AM
tophcfa's Avatar
tophcfa tophcfa is online now
Sage
Join Date: Feb 2015
Location: Wherever I happen to be.
Posts: 7,494
Thanks: 3,513
Thanked 10,937 Times in 3,476 Posts
Default

Quote:
Originally Posted by CoachKandSportsguy View Post
Piece of Crap!

Randomly stops working! No testing sequence without being a technician. Just on or off.

Anyone have any tips to get it started again?

thanks in advance
We have had nothing but bad luck with ice makers and finally tried a different route. We got a Frigidaire counter top ice maker from Amazon for under $100. Our expectations were low, but for the price we gave it a shot. We were so pleasantly surprised with how good it works we bought a second one for our other home. It doesn’t keep ice frozen, but it makes good ice that we put in large ziplock bags in the freezer. When we have enough ice made we shut it down until we get low on ice and then fire it up again. The only thing to remember is to drain it thoroughly if you’re not going to use it for longer periods of time. Good luck.
  #4  
Old 05-04-2025, 08:58 AM
Bill14564 Bill14564 is online now
Sage
Join Date: Nov 2020
Location: Village of Hillsborough
Posts: 6,990
Thanks: 2,151
Thanked 7,431 Times in 2,883 Posts
Default

Quote:
Originally Posted by CoachKandSportsguy View Post
Piece of Crap!

Randomly stops working! No testing sequence without being a technician. Just on or off.

Anyone have any tips to get it started again?

thanks in advance
If it is like mine then the only thing I know of is to check that the led(?) and sensor are clear so it doesn’t think the bin is full.
__________________
Why do people insist on making claims without looking them up first, do they really think no one will check? Proof by emphatic assertion rarely works.
Confirmation bias is real; I can find any number of articles that say so.


Victor, NY
Randallstown, MD
Yakima, WA
Stevensville, MD
Village of Hillsborough
  #5  
Old 05-04-2025, 09:00 AM
metoo21 metoo21 is offline
Senior Member
Join Date: Jul 2021
Posts: 421
Thanks: 8
Thanked 296 Times in 131 Posts
Default

Put a finger in between the plastic fingers at the top of the ice maker. Is there frozen water there? If so, the little motor on the side that is responsible for rotating the mechanism that dumps the ice is bad. If no water (frozen or liquid) then you might have a frozen supply line.

We had intermittent issues with our GE ice maker and it finally stopped all together. This is when I discovered the motor issue. Bought a new ice maker. Ours took 1 screw and 1 wire harness to unplug. Very easy job.
  #6  
Old 05-04-2025, 09:01 AM
blueash's Avatar
blueash blueash is offline
Sage
Join Date: Jan 2008
Posts: 3,387
Thanks: 253
Thanked 3,484 Times in 938 Posts
Default

Quote:
Originally Posted by tophcfa View Post
We have had nothing but bad luck with ice makers and finally tried a different route. We got a Frigidaire counter top ice maker from Amazon for under $100. Our expectations were low, but for the price we gave it a shot. We were so pleasantly surprised with how good it works we bought a second one for our other home. It doesn’t keep ice frozen, but it makes good ice that we put in large ziplock bags in the freezer. When we have enough ice made we shut it down until we get low on ice and then fire it up again. The only thing to remember is to drain it thoroughly if you’re not going to use it for longer periods of time. Good luck.
I own several ice makers. I removed the original from the freezer section thus freeing up interior space. I use my ice makers with great success. No counter space, no baggies, no worrying about the cubes melting. Total purchase cost.. about 5 dollars.
Attached Thumbnails
The Villages Florida: Click image for larger version

Name:	Screenshot 2025-05-04 095832.jpg
Views:	1668
Size:	12.9 KB
ID:	108343  
__________________
Men plug the dikes of their most needed beliefs with whatever mud they can find. - Clifford Geertz
  #7  
Old 05-04-2025, 09:07 AM
CarlR33 CarlR33 is offline
Veteran member
Join Date: Dec 2023
Location: Newell the place to be in the South
Posts: 847
Thanks: 612
Thanked 602 Times in 314 Posts
Default

Things like this intrigue me so I did a search. Not sure if you found this from Whirlpool but it’s a start. Lastly, call (or chat) with Whirlpool directly be nice (not using the POC language, LOL) tell them your issue you may get helpful advice because I’m sure your not the only one with this issue? I always try the manufacturer when all else fails.
Ice Maker Troubleshooting: How to Fix an Ice Maker | Whirlpool
__________________
I will say the things that others are probably thinking but afraid to say.
  #8  
Old 05-04-2025, 11:12 AM
gorillarick gorillarick is offline
Senior Member
Join Date: Jul 2021
Posts: 262
Thanks: 89
Thanked 199 Times in 102 Posts
Default

Internet search says there is a reset button. Could not find it on my 2001 model, but unplugging the fridge seems to work.

Just recently replaced the icemaker unit. Genuine Whirlpool on Amazon; decent price of course (compared to directly from Whirlpool). $61.80 on Amazon today.

Not a piece-of-cake for most, but was easy and fairly fast - as another commenter noted.
Works like new.

Three years not bad. Sure beats ice trays or buying ice at the store. Does a pretty good job.
  #9  
Old 05-05-2025, 04:33 AM
arbajeda arbajeda is offline
Senior Member
Join Date: May 2018
Location: Fenney
Posts: 162
Thanks: 49
Thanked 129 Times in 66 Posts
Default

You don't say your refrigerator model number. The solution would be different for different ice makers. I have the KitchenAid (same manufacturer) and mine went out. I found this troubleshooting guide (https://www.whirlpool.com/content/da...09412-reva.pdf) that isolated my problem to a faulty ice maker. You can get a replacement here (Appliance Parts Pros - Find Repair & Replacement Parts Online) as well as Amazon. Replacement videos are also at appliancepartspros as well as YouTube. It's a little involved, watch them and see if you're comfortable doing it yourself. You also could contact Hartman's Appliance Repair (Hartman’s Appliance Repair).
  #10  
Old 05-05-2025, 04:57 AM
elevatorman elevatorman is offline
Gold member
Join Date: Oct 2008
Location: The Village Duval
Posts: 1,007
Thanks: 38
Thanked 186 Times in 97 Posts
Default

Quote:
Originally Posted by retiredguy123 View Post
Last year, I bought one from Amazon for $82 and installed it in about 15 minutes. This was just the mechanism that is attached to the left side of the freezer section, not the large scroll motor. There are 3 screws and a plug-in electric cable. Very easy.
This is the way to go. A repairman will cost just to look at it and tell you you need a new one.then charge you $150 for the part. 3 screws and a plug sounds cheep and easy. If it does not work return the part to Amazon. The only other thing would be if the water line is frozen where it comes into the interior of the freezer, A hair dryer will fix that. Also look here https://www.youtube.com/results?sear...not+making+ice
And here https://www.youtube.com/results?sear...er+replacement
  #11  
Old 05-05-2025, 05:01 AM
Tomptomp Tomptomp is offline
Senior Member
Join Date: Mar 2018
Posts: 106
Thanks: 0
Thanked 126 Times in 50 Posts
Default

Sometimes they freeze up and just need to thaw.
  #12  
Old 05-05-2025, 05:23 AM
elle123 elle123 is offline
Member
Join Date: Nov 2021
Posts: 65
Thanks: 17
Thanked 42 Times in 22 Posts
Default

Quote:
Originally Posted by CoachKandSportsguy View Post
Piece of Crap!

Randomly stops working! No testing sequence without being a technician. Just on or off.

Anyone have any tips to get it started again?

thanks in advance
Whirlpool appliances are manufactured with plastic parts in India. If they last past their original warranty you're lucky.
  #13  
Old 05-05-2025, 05:24 AM
dewilson58's Avatar
dewilson58 dewilson58 is offline
Sage
Join Date: May 2013
Location: South of 466a, if you don't like me.......I live in Orlando.
Posts: 12,764
Thanks: 1,001
Thanked 10,959 Times in 4,175 Posts
Default

Quote:
Originally Posted by CoachKandSportsguy View Post
Piece of Crap!
Mine has done this four or five times over the last couple years.

Do you have the refrig's Tech Sheet???........Under the cover of the top door hinge cap.
Mine is under the right door hinge.

In the Tech Sheet.........it tells you how to run error codes and how to cycle your maker.
This works everytime on my refrig.
__________________
Identifying as Mr. Helpful
  #14  
Old 05-05-2025, 06:39 AM
dolphin dolphin is offline
Member
Join Date: Sep 2015
Posts: 65
Thanks: 148
Thanked 12 Times in 8 Posts
Default

Quote:
Originally Posted by tophcfa View Post
We have had nothing but bad luck with ice makers and finally tried a different route. We got a Frigidaire counter top ice maker from Amazon for under $100. Our expectations were low, but for the price we gave it a shot. We were so pleasantly surprised with how good it works we bought a second one for our other home. It doesn’t keep ice frozen, but it makes good ice that we put in large ziplock bags in the freezer. When we have enough ice made we shut it down until we get low on ice and then fire it up again. The only thing to remember is to drain it thoroughly if you’re not going to use it for longer periods of time. Good luck.
Sounds like lots of of work to me🙄
  #15  
Old 05-05-2025, 06:53 AM
norb1940 norb1940 is offline
Junior Member
Join Date: Dec 2020
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by CoachKandSportsguy View Post
Piece of Crap!

Randomly stops working! No testing sequence without being a technician. Just on or off.

Anyone have any tips to get it started again?

thanks in advance
This worked for me, I don’t know if it will work for you? I raised the temp of the freezer. The Ice maker melts the cubes in order to push them out with the fingers. I think what is happening the melted water freezes and blocked the finger the next cycle. I did this 4 years ago and it still works. You may have to thaw it before trying this to clear the ice.
Reply

Tags
whirlpool, started, tips, technician, icemaker


You are viewing a new design of the TOTV site. Click here to revert to the old version.

All times are GMT -5. The time now is 04:49 PM.