Dr Balingit's office staff are terrible

Dr Balingit's office staff are terrible

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Dr Balingit's office staff are terrible
  #1  
Old 04-15-2013, 08:53 AM
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kgentile1010 kgentile1010 is offline
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Default Dr Balingit's office staff are terrible

I went to Dr Balingit's office for some lab work and a sleep study. I called three times to get the results of my lab work. The first two times, no one called me back. The third time, I talked to the nurse and complained. She was incredibly rude because I complained about the service. I personally don't want to go to a Dr office where it takes more than a month to get my lab results and my phone calls are ignored. He seemed like a good enough Dr, however the staff either neglects you or fights with you. Not my kind of place.
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Old 04-15-2013, 02:20 PM
Bogie Shooter Bogie Shooter is offline
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Quote:
Originally Posted by kgentile1010 View Post
I went to Dr Balingit's office for some lab work and a sleep study. I called three times to get the results of my lab work. The first two times, no one called me back. The third time, I talked to the nurse and complained. She was incredibly rude because I complained about the service. I personally don't want to go to a Dr office where it takes more than a month to get my lab results and my phone calls are ignored. He seemed like a good enough Dr, however the staff either neglects you or fights with you. Not my kind of place.
Maybe you should talk to the Doctor???
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Old 04-15-2013, 08:00 PM
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Didiwinbob Didiwinbob is offline
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Are you sure their nurses or medical assistants?
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Old 04-15-2013, 08:20 PM
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After a bout of pneumonia and an 8 day hospital stay, I had a sleep study and a breathing test at Dr. Balingit's. Before I had the tests, I was given a call back appointment to discuss the results with the doctor. I have been seeing him for almost 3 years and have never experienced anything like this. I would certainly speak to the doctor.
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Old 04-16-2013, 08:04 AM
De Lis De Lis is offline
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The main receptionist at Dr. Richard Benjamin's office is awful. Just plain snotty. Never got to see the doc to complain. Simply left and received excellent treatment somewhere else. Turned out for the better.
  #6  
Old 04-16-2013, 01:14 PM
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Uptown Girl Uptown Girl is offline
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Quote:
Originally Posted by kgentile1010 View Post
I went to Dr Balingit's office for some lab work and a sleep study. I called three times to get the results of my lab work. The first two times, no one called me back. The third time, I talked to the nurse and complained. She was incredibly rude because I complained about the service. I personally don't want to go to a Dr office where it takes more than a month to get my lab results and my phone calls are ignored. He seemed like a good enough Dr, however the staff either neglects you or fights with you. Not my kind of place.
Were you given a call back appointment to speak to the doctor as another poster (mac9) was?
If not, (an unfortunate oversight) will you call to schedule a call back appointment so that you may indeed speak with the doctor about your results?

I understand that you are upset and feel rudely neglected, but bottom line is you should have the diagnostic information of your sleep study and lab work.
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Old 04-21-2013, 03:51 PM
swrinfla swrinfla is offline
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My experience goes back many years and may well be unfair to the doctor's office and its reputation, but I had a similar problem with the staff's interest in my problem.

I did not receive any sort of acknowledgement of a particular telephone call. After another call in which I was, admittedly, shall we say, a little hostile, I eventually received a cold and unfeeling follow up letter saying that I had been discharged as a patient.

You may bet that I discharged the doctor immediately. It took me a couple of nasty letters to finally have my records transferred to my new physician!

There are many doctors of all sorts in The Villages. I'm pretty sure that most, if not all, of them are well attuned to their patients. However, I'm also afraid that some of their staffs are not so attuned!

SWR
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  #8  
Old 04-21-2013, 03:55 PM
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Originally Posted by swrinfla View Post
My experience goes back many years and may well be unfair to the doctor's office and its reputation, but I had a similar problem with the staff's interest in my problem.

I did not receive any sort of acknowledgement of a particular telephone call. After another call in which I was, admittedly, shall we say, a little hostile, I eventually received a cold and unfeeling follow up letter saying that I had been discharged as a patient.

You may bet that I discharged the doctor immediately. It took me a couple of nasty letters to finally have my records transferred to my new physician!

There are many doctors of all sorts in The Villages. I'm pretty sure that most, if not all, of them are well attuned to their patients. However, I'm also afraid that some of their staffs are not so attuned!

SWR

Knowing you and reading your post is all I need to know that this office needs improvement, pronto.

And to folks who haven't met Steve,Swrinfla, He is a gentlemen, all more than six feet of him and he is a patient person too.
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Old 04-22-2013, 03:31 PM
swrinfla swrinfla is offline
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My dear Gracie:

I blush! You flatter me!

But, it's true that the treatment I received soured me on the Good Doctor.

Makes it hard that he is tomorrow's speaker at The Villages Airheads COPD Support Group - of which I am VP!

But, as in so many other things, we go on with our lives, complaining as little as possible and making sure that we celebrate the positives!

Love you!

SWR
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