[GeoGeo]

I was just curious as to how many others have quit a doctor just because of his office staff?

[graciegirl]

Originally Posted by GeoGeo

I was just curious as to how many others have quit a doctor just because of his office staff?

I have a quit a doctor only once in my life, with approval of my husband and daughter who also consulted him. It was here in The Villages. It was based on his arranging unnecessary tests for us. I have never run into something like that in my life.

[buckscounty]

Originally Posted by graciegirl

I have a quit a doctor only once in my life, with approval of my husband and daughter who also consulted him. It was here in The Villages. It was based on his arranging unnecessary tests for us. I have never run into something like that in my life.

I have too, love the doctor not the staff.

[outahere]

Not a doctor, but my wife quit a dentist here in TV because of rude office staff and a lack of decent hygienists, and the dentist wasn't that great either. Found a great one in Leesburg.

[perrjojo]

If you have a problem with the staff, please tell the doctor. Sometimes they are unaware. I told my doctor about a persistent problem with his staff and he thanked me and assured me there would be no more problems and there haven't. I say this because I have been the office staff before and often the doctor is clueless.

[aninjamom]

I quit a OB/GYN years ago because the staff consistently screwed up. Two hour waits, getting forgotten in a room, etc.

[CFrance]

I have quit a doctor for a serious illness because of office staff treating patients like cattle, overbooking, mishandling billing, and rudeness. Took my care two hours away to a teaching hospital and received the best of care from everyone involved. It was not in TV, but you didn't specify the location.

[NYGUY]

My wife has quit a doctor here, not because of staff, but because of his lack of english language skills. This seems common here and rural areas in general.

[dbussone]

Originally Posted by NYGUY

My wife has quit a doctor here, not because of staff, but because of his lack of english language skills. This seems common here and rural areas in general.

I agree that there are physicians here whose English leaves a little to be desired. However, having worked in healthcare for more than 40 years, including a number of major metro areas, I am comfortable saying that this area is no different than most. In fact, I dare say that most urban areas have a greater preponderance of foreign medical grads for whom English is a second language.

Personally I have had no significant issue, and 2 of the 3 physicians I see regularly are FMGs and really excellent diagnosticians.


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[goodtimesintv]

Originally Posted by perrjojo

If you have a problem with the staff, please tell the doctor. Sometimes they are unaware. I told my doctor about a persistent problem with his staff and he thanked me and assured me there would be no more problems and there haven't. I say this because I have been the office staff before and often the doctor is clueless.

Of course the dr is often clueless about staffers who alienate patients.

Those same staffers screen all phone calls and open the email and postal mail. If calls/letters come in about themselves treating patients like dirt/dummies, they're not going to relay that to the dr.

[rjm1cc]

I think it is reasonable to quit a doctor due to the staff. If they do not follow up or correctly handle tasks they are giving you problems you do not need. Unfortunately I think the back office operations of doctors offices is declining so this problem can grow.

[rubicon]

Originally Posted by aninjamom

I quit a OB/GYN years ago because the staff consistently screwed up. Two hour waits, getting forgotten in a room, etc.

Yep every time I find myself caught in a waiting room I feel like an orphan and when a staff member enters I say to them "pick me" "pick me"

[asianthree]

Doctors usually don't. Know staff is a problem. Talk to him first.

[Dr Winston O Boogie jr]

If you quit a doctor because of their office staff down here, you'll have to quit pretty much every doc in the area.

I've spoken with a few doctors about this and they all said that it's a big problem for them. They can't seem t find competent help.

[justjim]

Originally Posted by rjm1cc

I think it is reasonable to quit a doctor due to the staff. If they do not follow up or correctly handle tasks they are giving you problems you do not need. Unfortunately I think the back office operations of doctors offices is declining so this problem can grow.

My friends in the medical field tell me that there is too much paper work and not enough "doctoring". That's the way a good friend put it and I trust what he says.