[ThirdOfFive]

Anyone here have experience obtaining prescription medications through OptumRx?

Care to share?

[walterray1]

Originally Posted by ThirdOfFive

Anyone here have experience obtaining prescription medications through OptumRx?

Care to share?

I manage all of our regular prescriptions through OptumRx. Works great for us.

[rustyp]

Flawless - delivery one to two day max.

[JohnN]

I use them all the time, they're great.

[DALEPQ]

Used for years.
No problems, great delivery.

[bob47]

Originally Posted by JohnN

I use them all the time, they're great.

Is OptumRX open to the public or do you have to be a member of some insurance plan?

[Caymus]

Originally Posted by bob47

Is OptumRX open to the public or do you have to be a member of some insurance plan?

They are one of the big 3 prescription management companies. Two others are Express Scripts and CVS Caremark. Your health insurance company will use one of them to provide your prescriptions. Over the years I have not found much difference between the 3.

[MplsPete]

We live far far away from the villages. My wife works as assistant in a pharmacy, in a grocery store. For over a week, adjudication, and refill requests to clinics, and Rx from clinics were down. Adjudication resumed, but the other two have not, so they mostly are using fax. Adjudication is the electronic process where the pharmacy computers "talk" to insurance company computers, which tell the pharmacy if the insurance will pay for the Rx, and what the copay should be. Some pharmacies in the area are less impacted, but I doubt if any were completely unaffected. Sam"s Club and Costco both told me they were impacted. A link to find updates on the situation: (Change Healthcare is owned by Optum.)

Optum Solutions Status - Update: Some applications are experiencing connectivity issues.

[bob47]

Originally Posted by Caymus

They are one of the big 3 prescription management companies. Two others are Express Scripts and CVS Caremark. Your health insurance company will use one of them to provide your prescriptions. Over the years I have not found much difference between the 3.

Thank you for a succinct and helpful reply.

[johnsre]

Used for years. Works great. No issues.

[randykw]

Been using OptumRx for 10 yrs. No problems before Medicare and none so far since I've been on Medicare.

[Sparky365]

I have used them for a few years now. I had a hard time getting started with them. The representatives I tried to speak with on the phone had trouble with english. Now I use non verbal communications and it has been going well.

[Life as I know it]

Wonderful service. Always have are medications on time and they text us when they are being sent and when they arrive at the post office.

[banjobob]

Originally Posted by ThirdOfFive

Anyone here have experience obtaining prescription medications through OptumRx?

Care to share?

I have used them for years ,great service, auto refill or by order,

[Jimmay]

Never had an issue. Chose automatic refills or call ins