[villagetinker]

Question, was the survey ONLY for current members of VHS? The reason I ask was we both got letters (former members of VHS), but neither of us got the e-mailed link for the survey. Further, I called about this, and followed up with an email, with no results. So I am wondering if this was 'members only' survey, if anyone knows??

[rockyisle]

For what it's worth, we never got the letters, but I got the survey link. My husband didn't. Doesn't sound like they really have their act together. The survey was a joke (IMO). I went through it, but didn't bother to send it. Unless and until they invite me back with the insurance coverage I have chosen, then why bother responding to a self-serving survey.

[champion6]

From what I read above, there is no definitive pattern. In our case, we both are FORMER members of TVH and both got a letter. Only I received an email with a link to the survey.

[Dan9871]

Originally Posted by villagetinker

Question, was the survey ONLY for current members of VHS?

We are members of Villages Health and did *not* get the letter or the link.

I'm sure you already did this but did you check the spam folder in your email client? Legitimate surveys sometimes end up marked as spam...

[Bonny]

Originally Posted by villagetinker

Question, was the survey ONLY for current members of VHS? The reason I ask was we both got letters (former members of VHS), but neither of us got the e-mailed link for the survey. Further, I called about this, and followed up with an email, with no results. So I am wondering if this was 'members only' survey, if anyone knows??

I got the original letter that said they would be sending a survey, but I never got it. I belong to TVH.

[Carla B]

I got the letter and and the email survey link, to which I responded. My impression of the survey was that they were only trying (1) to figure out WHY they hadn't convinced those who left that UHC Advantage was superior to Original Medicare +, and (2) how to better market the Advantage plan. Nothing at all to do with reinstating Original Medicare.