The Villages Health - Survey

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Old 07-13-2017, 12:51 PM
trichard trichard is offline
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Default The Villages Health - Survey

Today I received a letter from the so called " leadership" of The Villages Health. They start off by saying they are sorry for the disruptive decisions they made last year. TVH has contracted with a research firm out of Tampa to help them improve their services.

I am an Original Medicare patient who sought care elsewhere when they decided to exclusively accept only United Healthcare Medicare Advantage. They are running negative cash and losing millions. Could it be that they are looking for a diplomatic way to again accept Original Medicare Insurance?
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Old 07-13-2017, 02:05 PM
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Originally Posted by trichard View Post
Today I received a letter from the so called " leadership" of The Villages Health. They start off by saying they are sorry for the disruptive decisions they made last year. TVH has contracted with a research firm out of Tampa to help them improve their services.

I am an Original Medicare patient who sought care elsewhere when they decided to exclusively accept only United Healthcare Medicare Advantage. They are running negative cash and losing millions. Could it be that they are looking for a diplomatic way to again accept Original Medicare Insurance?
Not a chance.

BTW, you KNOW they are running a negative cash flow and losing millions, how????
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Old 07-13-2017, 03:39 PM
rivaridger1 rivaridger1 is offline
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Received the same letter and you did not mention the fact they also actually apologized which is a first. They asked for " candor and honesty " in responding to the survey. Since they gave the " boot " to both myself and my wife, they will receive a most candid response indeed. Okay " Golfing Eagles ", the perennial skeptic, why do you think they are apologizing and surveying all the pains in their posteriors they thoroughly irritated with their prior actions ? I am really quite curious.
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Old 07-13-2017, 05:30 PM
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My husband and I both also got the survey and "the boot". He's champing at the bit waiting to be contacted to give his "candor and honesty".
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Old 07-13-2017, 06:48 PM
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Received the same letter and you did not mention the fact they also actually apologized which is a first. They asked for " candor and honesty " in responding to the survey. Since they gave the " boot " to both myself and my wife, they will receive a most candid response indeed. Okay " Golfing Eagles ", the perennial skeptic, why do you think they are apologizing and surveying all the pains in their posteriors they thoroughly irritated with their prior actions ? I am really quite curious.
I'm not at liberty to say
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Old 07-13-2017, 08:33 PM
manaboutown manaboutown is offline
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It's all about the money...

BTW - Where is The Villages Heath?
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Last edited by manaboutown; 07-13-2017 at 08:39 PM.
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Old 07-13-2017, 08:49 PM
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I'm not at liberty to say
So why say anything at all? I know that when people complain about a company/doctor/dentist, etc., others chastise them for not naming who they're talking about. IMO, this is a similar situation.

If you know something, say something. I think you should tell these people why they should or should not fill out the surveys, based on what you know.

And if you know in advance you can't give an explanation, then maybe don't say anything at all. JMO
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Old 07-13-2017, 09:16 PM
Carla B Carla B is offline
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Thought I read a couple months ago that they hired a pediactric physician... I couldn't figure out why, since Villagers don't have young children. Then someone said they are taking patients from the surrounding areas. Ironic, since the health system was started for Villagers, and now a large portion of us are excluded.
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Old 07-13-2017, 09:22 PM
manaboutown manaboutown is offline
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Thought I read a couple months ago that they hired a pediactric physician... I couldn't figure out why, since Villagers don't have young children. Then someone said they are taking patients from the surrounding areas. Ironic, since the health system was started for Villagers, and now a large portion of us are excluded.
Is a maternity ward in TV's future?
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Old 07-13-2017, 09:42 PM
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I had actually suggested before that if necessary, they (VHS) could offer a 2 tier care system, one based on Advantage plans and one based on Supplemental plans, no idea if this is a good idea or a practical idea. Anyway, after we both had to leave our PCP, who we really liked, we are looking forward to the survey with the hope that this will be opened to more insurance plans. Colony Plaza is much closer than Leesburg.
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Old 07-13-2017, 10:08 PM
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Originally Posted by CFrance View Post
So why say anything at all? I know that when people complain about a company/doctor/dentist, etc., others chastise them for not naming who they're talking about. IMO, this is a similar situation.

If you know something, say something. I think you should tell these people why they should or should not fill out the surveys, based on what you know.

And if you know in advance you can't give an explanation, then maybe don't say anything at all. JMO
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Old 07-13-2017, 10:34 PM
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Originally Posted by manaboutown View Post
It's all about the money...

BTW - Where is The Villages Heath?
It is located where all of the best things and smartest people in the world are located ...

in New Jersey !
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Old 07-13-2017, 10:57 PM
manaboutown manaboutown is offline
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It is located where all of the best things and smartest people in the world are located ...

in New Jersey !
Well, since I was born in NJ I can hardly disagree!
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Old 07-14-2017, 06:48 AM
gomsiepop gomsiepop is offline
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I am eagerly looking forward to learning what the outcome will be. Unfortunately, my husband and I were affected by The Villages decision to only accept Medicare Advantage. We now have another primary physician outside of The Villages. Would we return? You bet!! In a heartbeat. I am anticipating a favorable result after the survey is completed!! PLEASE
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Old 07-14-2017, 08:27 AM
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Originally Posted by gomsiepop View Post
I am eagerly looking forward to learning what the outcome will be. Unfortunately, my husband and I were affected by The Villages decision to only accept Medicare Advantage. We now have another primary physician outside of The Villages. Would we return? You bet!! In a heartbeat. I am anticipating a favorable result after the survey is completed!! PLEASE
Although we really like our new doc, we'd likely return as well. We would want to feel fairly certain that history won't repeat itself, however.
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