Showing Visitor Messages 1 to 1 of 1
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T&D Windows Fiasco. I have experienced many seal failures in my windows. After contacting The Villages Warranty, they referred me to T&D for warranty work, where as the glass itself is covered, but the labor is not. The cost each time varied around $70.00. For the volume of windows in my home, compared to the seal failures, is an extremely high ratio. Well, I discovered another one, went through the protocol, only to be told T& D no longer warranties the windows, that they are too busy. I relayed this ridiculous answer to the Villages warranty department, where in turn, gave me other possible vendors to take care of the problems. I go back to the Warranty department, and they give me bad info on where to go. Long story short, Someone, mainly T&D needs to be accountable for this mess. I am not interested in the volume of work T&D has secured. Maybe they should have not gotten into the window instslling business in the first place!