Conversation Between TOTV Moderator and Grr8fr8

I can't seem to get any response any other way, so I'll try "the TOTV moderator": 9/10/21:
to TOTV's Classifieds:
I renewed our ad for "HIGH QUALITY! LOW PRICE! Sofa/2 Chairs/2 Hassocks/Living/Family Room Furniture" on 9/9/21. I paid for a "Featured" listing. My TOTV account says "Paid", but the ad is not "Featured". I see no way to correct the problem. What needs to be done? Please help me correct the situation.