[Garywt]

I had a craving for Prime Rib so I decided to try Augustine’s so I could then enjoy the rest of the evening at Spanish Springs. I entered the restaurant at about 5:45 and sat at the bar. I ordered a beer and my prime rib. Sat there on my phone not really paying attention to anything. After at least 45 minutes I asked the bartender if my food was ever going to arrive. She looked at me like I had three heads. She never entered it into the computer. I said I would pay for the beer and leave. She said no charge so off I went looking for someplace to eat. Will not be back there.

[JMintzer]

Originally Posted by Garywt

I had a craving for Prime Rib so I decided to try Augustine’s so I could then enjoy the rest of the evening at Spanish Springs. I entered the restaurant at about 5:45 and sat at the bar. I ordered a beer and my prime rib. Sat there on my phone not really paying attention to anything. After at least 45 minutes I asked the bartender if my food was ever going to arrive. She looked at me like I had three heads. She never entered it into the computer. I said I would pay for the beer and leave. She said no charge so off I went looking for someplace to eat. Will not be back there.

She made a mistake. She tried to make up for it by giving you a free drink.

If that's the worst thing that happens to you this week, consider yourself lucky...

[ThirdOfFive]

Originally Posted by JMintzer

She made a mistake. She tried to make up for it by giving you a free drink.

If that's the worst thing that happens to you this week, consider yourself lucky...

Agreed. Occasional mistakes can be forgiven. We all make them.

[Bogie Shooter]

“Will not be back there.“ such a bold statement, will it happen.
To say this over a simple mistake……-well?

[RICH1]

Can’t complain about a free beer! Gary, have you contacted the Restaurant to let them make it right… they may give you a free prime rib to keep your business

[Garywt]

Originally Posted by Bogie Shooter

“Will not be back there.“ such a bold statement, will it happen.
To say this over a simple mistake……-well?

It was the first time I had ever been there so I don’t see myself returning. Plenty of other places to go.

[Garywt]

Originally Posted by JMintzer

She made a mistake. She tried to make up for it by giving you a free drink.

If that's the worst thing that happens to you this week, consider yourself lucky...

Unfortunately probably not the worst this to happen but this was enough to break the camels back I guess.

From time to time I need a release and it is generally over something small.

[Bogie Shooter]

Originally Posted by Garywt

Unfortunately probably not the worst this to happen but this was enough to break the camels back I guess.

From time to time I need a release and it is generally over something small.

Release? You got a problem……

[retiredguy123]

Originally Posted by Garywt

I had a craving for Prime Rib so I decided to try Augustine’s so I could then enjoy the rest of the evening at Spanish Springs. I entered the restaurant at about 5:45 and sat at the bar. I ordered a beer and my prime rib. Sat there on my phone not really paying attention to anything. After at least 45 minutes I asked the bartender if my food was ever going to arrive. She looked at me like I had three heads. She never entered it into the computer. I said I would pay for the beer and leave. She said no charge so off I went looking for someplace to eat. Will not be back there.

Maybe you should have ordered the beer first, and then ordered the prime rib when she brought the beer. You probably confused her with a complex order.

[Garywt]

[QUOTE=Bogie Shooter;2182912]Release? You got a problem……[/
Why are you saying this? Are you a psychologist.

[mixsonci]

Originally Posted by Garywt

I had a craving for Prime Rib so I decided to try Augustine’s so I could then enjoy the rest of the evening at Spanish Springs. I entered the restaurant at about 5:45 and sat at the bar. I ordered a beer and my prime rib. Sat there on my phone not really paying attention to anything. After at least 45 minutes I asked the bartender if my food was ever going to arrive. She looked at me like I had three heads. She never entered it into the computer. I said I would pay for the beer and leave. She said no charge so off I went looking for someplace to eat. Will not be back there.

If you're that easily offended over a simple mistake, you're going to run out of restaurants to go to pretty quickly.

[bowlingal]

Garywt....5:45 is absolutely the worst time to go to a restaurant during high season. Much too busy, short staff, mistakes happen. You must go earlier if you want prompt service.

[Laker]

….smoking a cigar?

[BillY41]

Augustine is a favorite place for a few cold ones and at bite to eat. There are two bars: one outside the other inside. At times there is one bartender handling the two bars. Mistakes happen.

[Jcicales]

Originally Posted by Garywt

Unfortunately probably not the worst this to happen but this was enough to break the camels back I guess.

From time to time I need a release and it is generally over something small.

Apparently you had to vent. It happens to the best of us. I am just thankful these restaurants have help- she made a mistake.
Enjoy the weekend.