Talk of The Villages Florida - Rentals, Entertainment & More
Talk of The Villages Florida - Rentals, Entertainment & More
#16
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Welcome to my S**t List in Perpetuity
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Black Sabbath Matters |
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#17
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Some of the violations were obviously accumulated over an extended time. I seriously question where was the health department the last several months. How often do they inspect a restaurant in Sumter county?
That said, we have eaten there several times and the food and service has been very good. They appear to have a lot of repeat customers and are very "busy". Too busy to clean.....
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Most people are as happy as they make up their mind to be. Abraham Lincoln |
#18
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A restaurant cannot ever be too busy; its their livelihood and our health at risk. Don't know what types of violations. Generally speaking, the Health Department has a schedule but once you show up on their radar, violations noted, they will return, shut down an establishment until the violations are resolved. This does not mean nearly everyone that ate at this establishment would be extremely happy with their meal, the timely service, beverage distribution, etc. now would be extremely unhappy to learn of any infractions.
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#19
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In my youth I was a plumbers assistant. If I were to dwell on all the restaurants we worked in and the disgusting condition of some of the kitchens I would never eat in a restaurant again. I frequent Chefs of Napoli III and love the food and service. I would think that now that they have passed inspection and were allowed to reopen it would be the perfect time to eat there.
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New Jersey, Texas, Mississippi, Delaware, Mississippi, Viet Nam, New York, Guam, New York, Massachusetts, New York, The Villages. |
#20
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If you want the lowdown on local eateries talk to a pest control guy that has commercial accounts. Quite an education in back room messes.
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#21
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Please accept our sincere apology.
We were closed for only one evening and reopened the next day after the inspection. We really had an unfortunate incident that afternoon when we had water problems the same day the inspector came. The plumber could not fix the problem until later in the evening. On top of that all hot water taps were left running including the ones in the restrooms. We have since installed a second water heater that feeds our washing machines only so if someone leaves our taps running, it will not affect those machines. Also, most of the points brought up by the inspector were corrected right away for other items we had to wait for electrician and other maintenance companies. The staff has been retrained and reminded to follow rules and regulations. We are working very hard every day and will continue to do so each day to deliver exceptional food with great taste and great quality to our customers. We will make sure that all our customers are satisfied not 100% but 1000%. To all who wanted to dine with us that night, please accept our apologies for the inconvenience. Again, we are working hard to make this a better place every day!!! We had to let go few people including our Kitchen Manager. Our original Kitchen manager could not come back to US after visiting Europe for some reason. Besides regular cleaning, we now clean the kitchen with pressure washer twice a week. We clean our dining area at night and again in the morning before the restaurant opens. I had talked to number of customers regarding this issue and they told us that they know that it will be more cleaner than it ever was in the past. We would love to have you back as our customer, please give us another chance. |
#22
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Things happen. Your off the hook with us. Can't wait to see you all again. Your food is fantastic.
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#23
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Quote:
Please accept our sincere apology. We are working very hard to make this a better place every day. We would love to have you back as our customer, I hope you will give us another chance. Thanks, |
#24
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#25
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I have to say that HEAVY ACCUMULATION of grease and baked on black debris in the oven cooking our meals ; a dirty slicer blade is indicative of issues waiting to erupt. They can cook well, BUT, a clean kitchen is priceless. The dead roaches under prep tables are and oven=shameful. The range hoods should DAILY be spotless. if you hired a cleaning crew to tend to your home and the kitchen was cited for x-y-and z reasons, fire or hire with a RAISE?? Success is dragging the lax crew down a bit. it's a shame that this was missed as well. It's almost as though there was no impact.too big for britches can be a state of being here. I'm sure they will correct and reoffend on ceertain points. I sure hope they can clean better.
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#26
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Hope this never happens again. I like the food.. A second serious episode would end my patronage.
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"All that is necessary for the triumph of evil is that good men do nothing" Edmund Burke 1729-1797 |
#27
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Quote:
Chef's Of Napoli Iii | Sumter County | Restaurant Inspections | Tallahassee.com Inspector's Note
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#28
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No, I wasn't complaining, I was giving you a compliment. I just wanted everyone here to know that you were doing very well when we drove by. I love Chefs of Napoli.
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Troy, Rochester, Hazel Park, Harbor Beach, Grand Rapids, Michigan Last edited by Bonny; 03-02-2017 at 12:06 PM. |
#29
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Quote:
Thanks for the explanation, I am looking forward to dining with you again soon |
#30
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Closing
I love this restaurant and go there many times however this restaurant report is the worst I have ever seen. It is obvious there was not sufficient care to maintain standards of cleanliness.
I hope they get the proper staff and management oversight to correct this and maintain it as well.
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Closed Thread |
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