[Tom Hannon]

My wife and I ate at RJGators this afternoon. On a scale of 1-10 the food was a 10. The service (the waitress) a ZERO. Attitude city. She never came by to see how food was and I could never order another soda. When it was time to leave I had to hunt her down for the check. She stood over us as she waited for the money instead of leaving us alone. I tried to leave a complaint on Gators webpage, but there was no Contact Us menu. If I had to do it again I would have asked for the manager. People like this should not be serving tables. I may call tomorrow and ask for the manager.

[K9-Lovers]

Yes, do. If I were the manager, I would want to know.

[philnpat]

Do it Tom! Most of the time service has been fine there. He would want to know.

[JohnN]

the poor service is legendary, we don't go there now

[natickdan]

If the food was a "10" or even close, then call the manager because the kitchen seems to be excelling while the front end seems to be failing. That's a recipe for failure. It's management's job to fix this or, at least, to be given the opportunity to do so.

[golfnut]

we've had similar experiences, food an 8 or 9, service a 4 or 5....gn

[golf2140]

Remember, we all have bad days.

[Tom Hannon]

Originally Posted by golf2140

Remember, we all have bad days.

This is true, but being a business owner for 36 years, I always treated my customers well. And yes, there were some customers I did not like personally, but they were the ones paying my bills and I made sure they were treated fairly.

[memason]

Tom... We have had similar experiences (poor service) at various TV locations; both restaurants and retail outlets... We've also experienced GREAT service.

Here's my question(s)....

Did you tip the server?

If yes, how much (%) & why ?

Thanks for sharing....

[linandvin]

I saw someone leave a meager tip with a note explaining why.

[LELANDJANE]

We eat there regularly and the service is usually pretty good. We really like the food. I will say I think they stretch their wait staff when the weather is good and people are eating in and out. We enjoy sitting outside and not being in a hurry while watching the beautiful scenery.

[Bogie Shooter]

Originally Posted by Tom Hannon

This is true, but being a business owner for 36 years, I always treated my customers well. And yes, there were some customers I did not like personally, but they were the ones paying my bills and I made sure they were treated fairly.

Having that much experience, you should have known to speak with the manager right away.

[Tom Hannon]

Originally Posted by memason

Tom... We have had similar experiences (poor service) at various TV locations; both restaurants and retail outlets... We've also experienced GREAT service.

Here's my question(s)....

Did you tip the server?

If yes, how much (%) & why ?

Thanks for sharing....

The bill came to $41. I had no small change and gave her $45. More a tip than she deserved. Usually, when service is this bad I leave a nickle just to send a message. I always tip well when service is good. I will call and talk to the manager today. I should have done so in person.

[skip0358]

My wife was a Red sauce the other day. Two ladies were sitting at the table next to her. Their bill came and the one lady says to the other oh we don't have to leave a tip that's why we pay an amenity fee. WOW !

[ilovetv]

Originally Posted by skip0358

My wife was a Red sauce the other day. Two ladies were sitting at the table next to her. Their bill came and the one lady says to the other oh we don't have to leave a tip that's why we pay an amenity fee. WOW !

That's not a "lady", being so inconsiderate of a person working their tail off to make ends meet.

Do tightwads or no-tippers know that servers do not get regular minimum wage and that it is now a "whopping" $4.23/hour for tipped employees.....as gasoline prices approach $4.00/per gallon?

How a person treats a server tells pretty much everything about one's personal integrity...or total lack of it.

On the original post, it sends a message of "The service is bad at RJGators...don't go there"......when it was only one server who was bad. It's not fair to the other good workers there to have incoming clientele drop off, causing the good workers to lose hours and income. The manager should have been told first.