Talk of The Villages Florida - Rentals, Entertainment & More
Talk of The Villages Florida - Rentals, Entertainment & More
#16
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Mallory has gone down hill fast, service and food as well. Marked them off our list.
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#17
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Just in general and to no one in particular: I am guessing people do not realize how it sounds "I want a booth. I want a window seat. I want outside. I will leave if I don't get what I want." Or some feel that staff should be treated as if they are uneducated twits that work there because that's all they know how to do. The food tastes no different in different seats. There is no guarantee an experience will be any more pleasant outside or in or from a booth or table. A bad experience will be a bad experience and a good one, good. There are several people that visit the establishment and other reservations that need attention besides them. A restaurant may not appear busy but people are not aware of what goes on behind the scenes or what other situations may be coming up. To explain it all to a guest would be time consuming and they won't care anyway. They feel they are the only ones that need attention. I would like to see some of the more demanding guests work for a week in the shoes of the employees to see what it is like. To them it all seems so simple from the perspective of sitting in a chair in a waiting area (that table is empty. you can take that table apart. you can put those tables together.) or from the entrance (it isn't busy. they have nothing to do. it isn't hard work.) There is no reason for a person to make a job which is in fact difficult, even more difficult. People think a service provider means they should have everything they want and no one else matters. Yes, staff should be courteous. Yes, good service should be expected. Yes, good food should be expected. But being demanding and expecting more than a business can offer is not fair. Manners are for everyone. Not just the employees but for the guests, too.
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#18
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Troy, Rochester, Hazel Park, Harbor Beach, Grand Rapids, Michigan |
#19
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#20
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#21
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Barefoot At Last No act of kindness, no matter how small, is ever wasted. Saving one dog will not change the world, but surely for that one dog, the world will change forever. |
#22
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Lubbock, TX Bamberg, Germany Lawton, OK Amarillo, TX The Villages, FL To quote my dad: "I never did see a board that didn't have two sides." |
#23
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If done politely, I agree. Demanding is quite another.
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Lubbock, TX Bamberg, Germany Lawton, OK Amarillo, TX The Villages, FL To quote my dad: "I never did see a board that didn't have two sides." |
#24
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Unless you KNOW what is happening behind the scenes, cut those in service to you a little slack. There is probably no one on here that would have worked (not CEO, etc.) for their living and put up with constant complaints from those who know nothing about the job or company policy. This is why when everything is satisfactory or exceptional, I always make a note saying so on my bill and mention it if paying as I/we leave. They get plenty of complaints and seldom get commendation for a job well done or going above and beyond.
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Lubbock, TX Bamberg, Germany Lawton, OK Amarillo, TX The Villages, FL To quote my dad: "I never did see a board that didn't have two sides." |
#25
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First Ones There.
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There are many situations in which the concerns of the staff are important but yours does not sound like one. Maybe, the receptionist is very low on the totem pole and just follows the instructions given her by her superiors. But still I do not understand how they could not swift your group of 12 to outside. |
#26
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I go to Mallory most Mondays with my girl friends. Never had a problem. We are not very demanding. Just girls having fun. These folks work hard. I tip very well. They deserve it. I am happy and luckier than some.
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#27
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Quote:
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Barefoot At Last No act of kindness, no matter how small, is ever wasted. Saving one dog will not change the world, but surely for that one dog, the world will change forever. |
Closed Thread |
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