Disappointed with Wolfgang Puck, Brownwood

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Old 07-03-2024, 03:26 PM
paulcallaway paulcallaway is offline
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Default Disappointed with Wolfgang Puck, Brownwood

Had lunch at Wolfgangs today with good food and service.
But left before coffee and desert, as we were not successful in trying to get the music turned down so that we could talk to each other. Non of the other diners seemed to be listening to the mundane music, but were only trying to talk over it.
This might have been expected at an inexpensive restaurant, but certainly not at a place like Wolfgangs, where they are trying to tell you that they offer a "dining experience."
For us it was an "experience" that we won't be partaking in again.
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Old 07-03-2024, 03:34 PM
ThirdOfFive ThirdOfFive is offline
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No matter what the music was, people would be trying to talk over it. I think the OP has a valid point about the volume, but the content of the music is subjective: what one might feel is "mundane" might be quite to the taste of someone else.
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Old 07-03-2024, 03:38 PM
retiredguy123 retiredguy123 is offline
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My favorite music is silence. Why is it that some people think that they need to listen to music wherever they go?
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Old 07-03-2024, 03:45 PM
Shipping up to Boston Shipping up to Boston is offline
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My favorite music is silence. Why is it that some people think that they need to listen to music wherever they go?
I think it temporarily masks the misery.

I usually duke the manager a few bucks to pipe in some Ozzy...just to gauge the room
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Old 07-03-2024, 03:47 PM
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I will say...kidding aside, a couple years ago i got a decent pork schnitzel at WP
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Old 07-03-2024, 03:47 PM
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Originally Posted by Shipping up to Boston View Post
I think it temporarily masks the misery.

I usually duke the manager a few bucks to pipe in some Ozzy...just to gauge the room
I go with Slayer. But for some reason they don’t seem to love it as much as I do.
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Old 07-03-2024, 05:41 PM
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Originally Posted by paulcallaway View Post
Had lunch at Wolfgangs today with good food and service.
But left before coffee and desert, as we were not successful in trying to get the music turned down so that we could talk to each other. Non of the other diners seemed to be listening to the mundane music, but were only trying to talk over it.
This might have been expected at an inexpensive restaurant, but certainly not at a place like Wolfgangs, where they are trying to tell you that they offer a "dining experience."
For us it was an "experience" that we won't be partaking in again.
I hear what you’re saying and I agree wholeheartedly! If someone wants to hear music they can go outside. It’s even worse when you get the radio station and a restaurant’s music at the same time. Ugh!
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Old 07-03-2024, 10:13 PM
fdpaq0580 fdpaq0580 is offline
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Fine dining should have soft instrumental BACKGROUND music or soft nature sounds. Nothing to compete with dinner conversation. Loud music drives customers out. Some see it as improving the turnaround time so they can seat more people and make more money. But, in the long run, customers who flee an uncomfortable situation won't bother with deserts and coffee or tea. And, are often unlikely to return. And, in my case, and OP's review, I'm considering not even bothering to waste my time. If I want loud music I'll go to the squares.
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Old 07-04-2024, 05:01 AM
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Originally Posted by ThirdOfFive View Post
No matter what the music was, people would be trying to talk over it. I think the OP has a valid point about the volume, but the content of the music is subjective: what one might feel is "mundane" might be quite to the taste of someone else.
Background “Rap”, “hard rock”, loud vocals and more extreme “music” is not conducive to having a conversation. Quiet soft jazz or similar instrumental “elevator music” would probably satisfy 99% of the dining public while they also attempt to converse with one another.
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Old 07-04-2024, 05:03 AM
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Originally Posted by fdpaq0580 View Post
Fine dining should have soft instrumental BACKGROUND music or soft nature sounds. Nothing to compete with dinner conversation. Loud music drives customers out. Some see it as improving the turnaround time so they can seat more people and make more money. But, in the long run, customers who flee an uncomfortable situation won't bother with deserts and coffee or tea. And, are often unlikely to return. And, in my case, and OP's review, I'm considering not even bothering to waste my time. If I want loud music I'll go to the squares.
Well said!!
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Old 07-04-2024, 05:14 AM
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We can't always have what we want and sometimes we must defer to the majority rule.

Be sure to tell them why you won't go back.
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Last edited by graciegirl; 07-04-2024 at 05:42 AM.
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Old 07-04-2024, 05:48 AM
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I hear you OP or in that restaurant I guess I wouldn't. I don't understand why restaurants do that, so annoying. I agree very soft background music or nothing.
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Old 07-04-2024, 06:08 AM
Mrmean58 Mrmean58 is offline
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I go when they have Disturbed on the music menu. It helps drown out the mundane conversations at nearby tables.
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Old 07-04-2024, 06:35 AM
Papa_lecki Papa_lecki is offline
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So the food was good, the service was good, but you’re not going back because the music was too loud? Wow, you sound like an old person.

BTW, don’t ask the server to turn down the music, go directly to the manager.
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Old 07-04-2024, 06:51 AM
banjobob banjobob is offline
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Quote:
Originally Posted by fdpaq0580 View Post
Fine dining should have soft instrumental BACKGROUND music or soft nature sounds. Nothing to compete with dinner conversation. Loud music drives customers out. Some see it as improving the turnaround time so they can seat more people and make more money. But, in the long run, customers who flee an uncomfortable situation won't bother with deserts and coffee or tea. And, are often unlikely to return. And, in my case, and OP's review, I'm considering not even bothering to waste my time. If I want loud music I'll go to the squares.
Great answer I ttotally agree music should soft pleasing background barely noticed.
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