Burger king in SS can't get it right

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Old 05-09-2015, 04:57 PM
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Default Burger king in SS can't get it right

Due to the great coupons we have been visiting Burger King in Spanish Springs. Today we ordered 2 Chicken Sandwiches with fries at reduced price to eat in. Received the large, long bun, but when we looked inside, there was 2 Hamburgers in each (must have a new chef). Took them to counter and they quickly exchanged them for the chicken sandwiches. Received the chicken, took one bite, which seemed kind of different or strange, looked at the chicken, and it was breading only, kind of split down the middle with no chicken, tasting terrible and somewhat hard. Took to manager (I think, not sure) at counter, he looked and said, "Just breading", I'll get you another. Told him no, I have lost my appetite. Looked at other chicken sandwich we purchased, which tasted strange to my better half, returned it to counter, again counter person offered another and we declined. I would of appreciated a "sorry for all the problems" or some jester of good faith. I guess no more Burger King on my menu. I am posting this to make you aware of one day at Burger King, not every day. But let me tell you, because it was such a terrible meal, I have no incline to return.
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Old 05-09-2015, 05:28 PM
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You've solved your own problem then.
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Old 05-09-2015, 05:55 PM
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Hello Dude 175. I don't know how long you have lived in this area, but I've been here 7 years and visited here for the last 10 or 11 years. That Burger King has ALWAYS been terrible. Sometimes their credit card system doesn't work, sometimes they close the store earlier than posted, sometimes their soda machine is inoperative, sometimes, sometimes, sometimes. Have I gone to this place each and every time it's been a "sometimes"? No, but I know others who have OR others who have posted on TOTV. I gave them 3 "sometimes" and now I go to other places at "all times". Amazes me that Corporate keeps this place in business.
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Old 05-09-2015, 06:18 PM
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I definitely prefer the BK on 466 and it isn't all that great. Tis is a shame since the one on 441 is much closer. On the plus side, it keeps my intake of fast food to about once a month and then only if starved and short on time.
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Old 05-09-2015, 06:58 PM
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I'll take Chick-Fil A any day over BK for consistency. And how do you feel about a $15/hour minimum wage for places like this?

Last edited by Hancle704; 05-09-2015 at 07:02 PM. Reason: added text
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Old 05-09-2015, 07:08 PM
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Perhaps the service would have been better if the minimum wage was $15.00 per hour............
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Old 05-09-2015, 07:15 PM
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I have not eaten at Burger King since moving to The Villages. Five Guys is so much better for both burgers and fries.

As far as discussing higher minimum wages, save it for the Political forum. Thanks.
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Old 05-09-2015, 07:33 PM
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Quote:
Originally Posted by Sandtrap328 View Post
...Five Guys is so much better for both burgers and fries...
No disagreement here. But BK has onion rings...yummy.
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Old 05-09-2015, 07:40 PM
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My mother likes Burger Kings so we often stop at the one on Bichara/441. I think they recently changed management. The decor was freshened and it was cleaner. Our service was OK the last time. Sorry to hear you had a problem.
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Old 05-09-2015, 08:41 PM
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picked up my order from drive thru window-drove home- order wrong -went back and saw manager and she replaced my order-when I got home,it was still wrong! never again will I go there
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Old 05-09-2015, 08:57 PM
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Quote:
Originally Posted by gatherer47 View Post
picked up my order from drive thru window-drove home- order wrong -went back and saw manager and she replaced my order-when I got home,it was still wrong! never again will I go there
The drive thru. They always put it to you at the drive thru. You know why? They know you will drive 5 miles home in a hurry where you check and see you got the wrong order and you'll be to tired and ticked off to go back. Always check your order at the window. Let the others behind you wait.
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Old 05-09-2015, 10:07 PM
Fraugoofy Fraugoofy is offline
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BK changed their french fries some years back and I haven't been back since.
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Old 05-10-2015, 11:50 AM
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Send this thread to the home office and maybe it will help.
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Old 05-10-2015, 01:36 PM
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I was in there the other day and they were out of ketchup, napkins and french fries.
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Old 05-10-2015, 01:52 PM
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Forget the coupons.....head to Glenview Country Club for Saturdays $5.50 "Cheeseburger in Paradise....it is outstanding and just a hop-skip and a "jump" away. Although they do not use coupons. Many people design their eating outings around coupons. JUST like if you see a physician that has to advertise, if you see a burger joint putting out coupons, they need more business...................it's for a reason. I'll even take my Chick-Fil-A, Five Guys and Wendy's (outperforming McDonald's now) WITHOUT the coupons over BK......
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