[CB813]

Help! Can't open our Sentry Safe that we purchased at Sam's Club a few years ago. The key pad has failed and is inoperable. Anyone else having trouble with the electronic key pads not functioning on the Sentry Safes? Heads Up...apparently this is a common fault with these types of safes and Sentry Customer Support is of no help!

Open to all suggestions...and also would appreciate the name of a good local safe-cracking locksmith.

[NoMoSno]

This may help:

https://www.youtube.com/results?sear...+safe+cracking

[dbussone]

Originally Posted by CB813

Help! Can't open our Sentry Safe that we purchased at Sam's Club a few years ago. The key pad has failed and is inoperable. Anyone else having trouble with the electronic key pads not functioning on the Sentry Safes? Heads Up...apparently this is a common fault with these types of safes and Sentry Customer Support is of no help!



Open to all suggestions...and also would appreciate the name of a good local safe-cracking locksmith.

Try replacing the batteries to the key pad. That worked for me

[CB813]

Originally Posted by dbussone

Try replacing the batteries to the key pad. That worked for me

Thanks for the good thought. But, alas, the keypad has failed...solenoid failed...attempts to energize with a 9V battery failed.

Next step is to drill it open

[CB813]

Originally Posted by NoMoSno

This may help:

https://www.youtube.com/results?sear...+safe+cracking

Thanks for the link to youtube. Unfortunately, we secured the safe to the floor inside the house.

Last resort appears to be drill baby drill

[dbussone]

Good luck!

[skip0358]

Try changing your batteries and do not use rechargeable type. that was the problem I had

[TNLAKEPANDA]

Call a locksmith... they can open it.

[kittygilchrist]

caution...isn't it true that Sentry makes a fire safe for papers, and you don't meant a jewelry/gold/cash safe?
One should be cautious making public that one needs a safe, but hey, I have one for papers too...it's empty but I could get around to it, someday.

[villagetinker]

The sentry safe we had, as I recall, had a 'hidden' access for use with a key, in case the digital keypad failed. Also, as I recall, the key was mechanically connected to the trip release so the handle would move the latches and allow the safe to be opened. I no longer have this safe, but I know when I lost the instructions and could not get into it, sentry safe was very helpful, after I found the key in getting the electronics working again. I hope this helps.

[boomerbaby]

Hope you can get it open. Just a word of caution be careful when saying you have a safe. It seems alot of those houses that were burglarized had safes. It might be best to call the company and let them help you.