[JimCassara]

Looking for opinions on the quality of service provided by Service Smart.

[SisalPhil]

The worst of the worst... Run don't walk away from them.. Have them now through no fault of our own.. Company merger when my time is up the are ancient history.

[RickeyD]

Good name, Service Smart. If you use them you must be smart. Just like the Smart car. Smart, not !

[Spinning3]

Not renewing when my contract is up.

[jrdonn]

I have had them almost a year and my lawn is terrible. Can't wait to drop them. I am going to see if I can get a refund for my last couple months.

[Beatit]

Ditto

[JimCassara]

Thanks! Just what we were thinking.

[Carla B]

Most of the previous posters are in newer areas below 466A. Your lawn may look terrible in the early years after planting. Ours did for the first two years+ after it was installed by the builder. In desperation we attended the "Twice on Tuesday" seminars and found out the proper fertilizer to use. Eventually, the lawn filled in and became healthy turf. Now, for almost the past two years, it has been cared for by Stellar, now Service Smart. It's still healthy to this point so I can't say Stellar- Service Smart, have ruined it. Maybe your lawn is just too new.

The soil below 466A may be like ours above 466A, "dead soil", and will require time , care and feeding.

[DARFAP]

Also not sold on renewing when my contract is up. They were great as Stellar... not so much as Service Smart.

[rubicon]

Originally Posted by Carla B

Most of the previous posters are in newer areas below 466A. Your lawn may look terrible in the early years after planting. Ours did for the first two years+ after it was installed by the builder. In desperation we attended the "Twice on Tuesday" seminars and found out the proper fertilizer to use. Eventually, the lawn filled in and became healthy turf. Now, for almost the past two years, it has been cared for by Stellar, now Service Smart. It's still healthy to this point so I can't say Stellar- Service Smart, have ruined it. Maybe your lawn is just too new.

The soil below 466A may be like ours above 466A, "dead soil", and will require time , care and feeding.

Carla had the same problem here 8 years ago. The reason was lousy backfill had to work with Massey to get the proper nutrients etc into the soil

[Lorsie]

We have been very dissatisfied with Service Smart. Both with our lawn and the pest control. Nearly every other month I've had to call them to treat "sugar" ants in our home - several places. Finally, I went and bought ant traps - that seems to be taking care of them better!

[MikeV]

Had Stellar now Service Smart. So far all is as it was. Only signed up for 6 months so we will see how it goes.

[Kahuna32162]

2 things I've learned in my first year living in the Villages....NEVER pre pay for lawn service, no matter how much of a discount they offer you and drop Service Smart as fast as humanly possible! I have a contract that runs thru April and I'm not waiting to let it run out. They WILL NOT refund any monies if you cancel, so I'm just chalking it up to a lesson learned.

[bandsdavis]

We are also former Stellar customers now with Service Smart. WE have not had any issue with them and so far they have been responsive to our calls and questions, including some things that were carry-overs from Stellar. When it's time for us to renew, we'll see if they have continued to do keep up or not. Hard to determine how their lawn care is in a season when most grasses are dormant.

[keithwand]

Originally Posted by bandsdavis

We are also former Stellar customers now with Service Smart. WE have not had any issue with them and so far they have been responsive to our calls and questions, including some things that were carry-overs from Stellar. When it's time for us to renew, we'll see if they have continued to do keep up or not. Hard to determine how their lawn care is in a season when most grasses are dormant.

Agree. So far so good.