[billethkid]

i currently have a4 year old Comcast HD "box". I am contemplating upgrading to the X1 platform.
My current setup goes through my home theater tuner.


If I go forward with the decision to upgrade i intend to have a Comcast technician come and do the installation and set up.

Has anybody made a similar change?

[happy employee]

I have had the X1 platform for about 4 months now and love it. It's very user friendly and i absolutely love the voice command remote

[virgind]

Boy I would be in trouble with voice command the way I bitch at the tv.

[zcaveman]

I was thinking about converting to the X1 box but now that we are into the 2016 new season, I have too many recordings to watch before I can convert. Too bad that Comcast cannot copy these recordings over to the new box at conversion time.

Z

[ajbrown]

I have never 'upgraded', but have had X1 in MA and now in FL.

If I have voice recognition, I do not know how to use it, will have to google that later

I am a fan of X1. For me it is about being able to record more shows at once. I would have a hard time going back to not being able to watch live TV or on demand if I was recording two programs. I do not watch live TV, I o not even watch sports 'live', I delay an hour or so, so I never have to watch commercials or 'experts'

This will become real handy as 2016 approaches

[TNLAKEPANDA]

How easy is it to contact Comcast to either put your service on Vacation hold or take it off of hold? With Brighthouse the customer service so far has been A+ but their equipment is like 1990's vintage.

[alanmcdonald]

Tom at Villages AV set up my X1 box through the receiver, should not be a problem at all.

If you are worried about missing the shows recorded on your old box they should be available on the X1 On Demand feature at no cost.

[vinricci]

How much is the X1 upgrade?