Johnny Rocket's Johnny Rocket's - Talk of The Villages Florida

Johnny Rocket's

Closed Thread
Thread Tools
  #1  
Old 05-03-2018, 07:29 AM
leftyf leftyf is offline
Gold member
Join Date: Mar 2013
Posts: 1,008
Thanks: 101
Thanked 70 Times in 33 Posts
Default Johnny Rocket's

We had lunch at Johnny Rocket's yesterday and my wife ordered a vanilla shake. They brought it out as usual with the extra in the metal cup. When she went to pour some more out of the metal cup, she saw peanut butter in the cup, Not just a little on the rim, but all over the sides. It did look gross. She called the server over and he simply said, "I'll get you another". My wife told him, "What if I had a peanut allergy". He didn't answer. Later, the manager came by to ask how our lunch was and my wife told him about her shake. He said, "Did they get you another"? No explanation from anyone as to why there was peanut butter in a vanilla shake.
  #2  
Old 05-03-2018, 07:44 AM
ColdNoMore ColdNoMore is offline
Sage
Join Date: Apr 2016
Location: Between 466 & 466A
Posts: 10,508
Thanks: 82
Thanked 1,505 Times in 677 Posts
Default

Quote:
Originally Posted by leftyf View Post
We had lunch at Johnny Rocket's yesterday and my wife ordered a vanilla shake. They brought it out as usual with the extra in the metal cup. When she went to pour some more out of the metal cup, she saw peanut butter in the cup, Not just a little on the rim, but all over the sides. It did look gross. She called the server over and he simply said, "I'll get you another". My wife told him, "What if I had a peanut allergy". He didn't answer. Later, the manager came by to ask how our lunch was and my wife told him about her shake. He said, "Did they get you another"? No explanation from anyone as to why there was peanut butter in a vanilla shake.
They should have taken it a LOT more seriously...given that it could have been life-threatening for some people.
  #3  
Old 05-03-2018, 07:49 AM
Madelaine Amee's Avatar
Madelaine Amee Madelaine Amee is offline
Sage
Join Date: Sep 2011
Location: The Villages North
Posts: 4,269
Thanks: 1,210
Thanked 1,038 Times in 372 Posts
Default

We, just this week made our first visit to Rockets. We had an early morning appointment at St. Lukes and was looking for breakfast. We loved it and will certainly go back again, the place was packed with large groups of men laughing and enjoy themselves. It reminded us, once again, why we chose to spend our golden years in TV.

As to the peanut butter in a Vanilla shake - kinda obvious, someone had made a peanut butter something or other in the metal cup and had not washed it out. I have a grandson with a peanut allergy and he always tells the server when he is ordering.
__________________
A people free to choose will always choose peace.

Law of Logical Argument: Anything is possible if you don't know what you are talking about!

Since light travels faster than sound, some people appear bright until you hear them speak
  #4  
Old 05-03-2018, 07:57 AM
billethkid's Avatar
billethkid billethkid is offline
Sage
Join Date: Jul 2007
Posts: 18,536
Thanks: 0
Thanked 4,871 Times in 1,420 Posts
Default

The not washing between shakes is a symptom of a bigger problem in how they do business behind the counter!

Issues only the owner or general manager can address....not the shift or day manager.
  #5  
Old 05-03-2018, 08:49 AM
Madelaine Amee's Avatar
Madelaine Amee Madelaine Amee is offline
Sage
Join Date: Sep 2011
Location: The Villages North
Posts: 4,269
Thanks: 1,210
Thanked 1,038 Times in 372 Posts
Default

Quote:
Originally Posted by billethkid View Post
The not washing between shakes is a symptom of a bigger problem in how they do business behind the counter!

Issues only the owner or general manager can address....not the shift or day manager.
Agree ......... and they should, and probably do, have more than one mixing cup and one should be kept for peanut use and other allergen use. Lack of knowledge on the part of the person making the shake?, who knows. The Manager should be all over this.
__________________
A people free to choose will always choose peace.

Law of Logical Argument: Anything is possible if you don't know what you are talking about!

Since light travels faster than sound, some people appear bright until you hear them speak
  #6  
Old 05-03-2018, 08:50 AM
Challenger's Avatar
Challenger Challenger is offline
Soaring Eagle member
Join Date: May 2010
Posts: 2,283
Thanks: 56
Thanked 377 Times in 168 Posts
Default

Quote:
Originally Posted by Madelaine Amee View Post
We, just this week made our first visit to Rockets. We had an early morning appointment at St. Lukes and was looking for breakfast. We loved it and will certainly go back again, the place was packed with large groups of men laughing and enjoy themselves. It reminded us, once again, why we chose to spend our golden years in TV.

As to the peanut butter in a Vanilla shake - kinda obvious, someone had made a peanut butter something or other in the metal cup and had not washed it out. I have a grandson with a peanut allergy and he always tells the server when he is ordering.
pretty serious shortcoming !!!
__________________
"All that is necessary for the triumph of evil is that good men do nothing" Edmund Burke 1729-1797
  #7  
Old 05-03-2018, 10:10 AM
Chatbrat Chatbrat is offline
Sage
Join Date: Sep 2014
Posts: 4,410
Thanks: 0
Thanked 987 Times in 384 Posts
Default

all I could say , if a person who was allergic to peanuts, drank from that cup and survived--there would be a new owner of Johnny Rockets--Slam Dunk- Dan Newlin would have parachuted in on that one
  #8  
Old 05-03-2018, 11:43 AM
My Post My Post is offline
Senior Member
Join Date: Jan 2018
Posts: 393
Thanks: 0
Thanked 4 Times in 2 Posts
Default

Quote:
Originally Posted by billethkid View Post
The not washing between shakes is a symptom of a bigger problem in how they do business behind the counter!
Yeah. Eww. I would probably just take a swig from the metal cup instead of pouring it. Gross.
  #9  
Old 05-03-2018, 01:02 PM
784caroline 784caroline is offline
Soaring Eagle member
Join Date: Jul 2007
Posts: 2,436
Thanks: 0
Thanked 6 Times in 6 Posts
Default

Had lunch just today at Johnny Rockets..fairly crowded..good lunch!
  #10  
Old 05-03-2018, 01:38 PM
Bogie Shooter Bogie Shooter is offline
Sage
Join Date: Sep 2008
Posts: 19,731
Thanks: 13
Thanked 6,098 Times in 2,707 Posts
Default

Would someone with a serious peanut allergy even be in an establishment where peanuts are available?
I know my grandson only can go to certain restaurants.
__________________
The further a society drifts from truth the more it will hate those who speak it. George Orwell.
“Only truth and transparency can guarantee freedom”, John McCain
  #11  
Old 05-03-2018, 01:53 PM
Marathon Man Marathon Man is offline
Sage
Join Date: Feb 2015
Posts: 2,836
Thanks: 4
Thanked 3,111 Times in 1,114 Posts
Default

Quote:
Originally Posted by leftyf View Post
We had lunch at Johnny Rocket's yesterday and my wife ordered a vanilla shake. They brought it out as usual with the extra in the metal cup. When she went to pour some more out of the metal cup, she saw peanut butter in the cup, Not just a little on the rim, but all over the sides. It did look gross. She called the server over and he simply said, "I'll get you another". My wife told him, "What if I had a peanut allergy". He didn't answer. Later, the manager came by to ask how our lunch was and my wife told him about her shake. He said, "Did they get you another"? No explanation from anyone as to why there was peanut butter in a vanilla shake.
They did not do a good job of cleaning the device after the previous job. Hope that helps.
  #12  
Old 05-03-2018, 02:38 PM
Chatbrat Chatbrat is offline
Sage
Join Date: Sep 2014
Posts: 4,410
Thanks: 0
Thanked 987 Times in 384 Posts
Default

Just because a place is crowded, doesn't mean its good--sometimes its just convenient --just like a rest area off an Interstate--they're crowded at times
  #13  
Old 05-03-2018, 03:01 PM
Madelaine Amee's Avatar
Madelaine Amee Madelaine Amee is offline
Sage
Join Date: Sep 2011
Location: The Villages North
Posts: 4,269
Thanks: 1,210
Thanked 1,038 Times in 372 Posts
Default

Quote:
Originally Posted by Bogie Shooter View Post
Would someone with a serious peanut allergy even be in an establishment where peanuts are available?
I know my grandson only can go to certain restaurants.
I am not sure of my facts, but I believe there are various levels of severity of allergies. My grandson does not smell peanuts when they are in the house, his sister eats peanut butter like it is going out of style and it is always in the house, but if there are nuts in a food he is instantly aware. He does not swell up, his peanut allergy causes severe vomiting.
__________________
A people free to choose will always choose peace.

Law of Logical Argument: Anything is possible if you don't know what you are talking about!

Since light travels faster than sound, some people appear bright until you hear them speak
  #14  
Old 05-03-2018, 03:03 PM
ColdNoMore ColdNoMore is offline
Sage
Join Date: Apr 2016
Location: Between 466 & 466A
Posts: 10,508
Thanks: 82
Thanked 1,505 Times in 677 Posts
Default

Quote:
Originally Posted by Madelaine Amee View Post
I am not sure of my facts, but I believe there are various levels of severity of allergies. My grandson does not smell peanuts when they are in the house, his sister eats peanut butter like it is going out of style and it is always in the house, but if there are nuts in a food he is instantly aware. He does not swell up, his peanut allergy causes severe vomiting.
Yep.


One of my kids is in the same boat.
  #15  
Old 05-03-2018, 03:19 PM
My Post My Post is offline
Senior Member
Join Date: Jan 2018
Posts: 393
Thanks: 0
Thanked 4 Times in 2 Posts
Default

Do they still make the servers wear the paper hats? That has to get hot. There was an Undercover Boss episode with Johnny Rockets a few years back.... It was one of the episodes where....I did not get a great feeling about the future viability of the company. To put it mildly.
Closed Thread

Tags
shake, peanut, wife, cup, metal


You are viewing a new design of the TOTV site. Click here to revert to the old version.

All times are GMT -5. The time now is 09:27 PM.