Another GMR communication problem!!!!

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Old 03-07-2021, 09:00 AM
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Default Another GMR communication problem!!!!

The good news? GMR has another site to give shots which was and has been in the paper every day this past week. All is well.

The bad news? Our second shot appointments are for Saturday 3/13/2021....The new location schedule is Monday through Friday!!!

I have submitted each of our issues via the GMR web site "help" page.
I have also tried to go through the make appointment routine with no success as the site states invalid code (probably because we already have first shot and scheduled for 2nd one).

I am concerned about GMR slow to respond to current short term problems.

If I do not hear from them we will go to the new location on Friday (day before our appointment). We will either get our shot then or a new appointment...or somebody will advise us how to proceed.

I know we are in the small percentage that has had or is having a problem with GMR scheduling communications.

We had a very bad start when our first appointment was rained out at the original GMR site and transferred to the high school where we waited in a slow moving line for over 5 Hours!!!!

Unfortunately all I can say AGAIN is here we go again!!

Additional advice will be appreciated.
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Old 03-07-2021, 09:18 AM
FromDC FromDC is offline
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Quote:
Originally Posted by billethkid View Post
The good news? GMR has another site to give shots which was and has been in the paper every day this past week. All is well.

The bad news? Our second shot appointments are for Saturday 3/13/2021....The new location schedule is Monday through Friday!!!

I have submitted each of our issues via the GMR web site "help" page.
I have also tried to go through the make appointment routine with no success as the site states invalid code (probably because we already have first shot and scheduled for 2nd one).

I am concerned about GMR slow to respond to current short term problems.

If I do not hear from them we will go to the new location on Friday (day before our appointment). We will either get our shot then or a new appointment...or somebody will advise us how to proceed.

I know we are in the small percentage that has had or is having a problem with GMR scheduling communications.

We had a very bad start when our first appointment was rained out at the original GMR site and transferred to the high school where we waited in a slow moving line for over 5 Hours!!!!

Unfortunately all I can say AGAIN is here we go again!!

Additional advice will be appreciated.
It seems like GMR is MIA with any communication on Sundays and Mondays, their days off. I hope you hear back on Tuesday. I checked GMR and Sumter Health Dept websites, but they are not addressing this issue. This is a big issue, especially if you are waiting for your second shot.

Please let us know what you have heard...or...if anyone receives communication, please post.

Possibly a Letter To The Editor on Villages News would be appropriate? I have never posted there, so I don't know if that would get GMR's attention.
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Old 03-07-2021, 09:19 AM
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If they don’t respond , you have a good plan. Good Luck!
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Old 03-07-2021, 09:41 AM
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I'm scheduled for my 1st shot on 3/13 as well at Lake Sumter College.

It appears that GMR is at St Vincent de Paul church in Wildwood Monday through Friday BUT not on Saturdays?

That is my assumption, that has yet to be clarified. Is that a correct assumption?
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Old 03-07-2021, 10:00 AM
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Quote:
Originally Posted by FromDC View Post
It seems like GMR is MIA with any communication on Sundays and Mondays, their days off. I hope you hear back on Tuesday. I checked GMR and Sumter Health Dept websites, but they are not addressing this issue. This is a big issue, especially if you are waiting for your second shot.

Please let us know what you have heard...or...if anyone receives communication, please post.

Possibly a Letter To The Editor on Villages News would be appropriate? I have never posted there, so I don't know if that would get GMR's attention.
I have sent an email to one of the editors of The Daily Sun and will follow up with a phone call tomorrow morning.

Most certainly the Saturday appointment issue will burst to full bloom tomorrow as I suspect there are many Saturday appointments already on the GMR books in the remaining weeks of March....that must be addressed.
At this point I have no confidence GMR will contact us, individually, about this new problem they just created.
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Old 03-07-2021, 11:44 AM
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GMR will be at their new location beginning March 9, I believe. I would go there the day they open there and see what they say to do.
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Old 03-07-2021, 12:35 PM
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Originally Posted by coffeebean View Post
GMR will be at their new location beginning March 10, I believe. I would go there the day they open there and see what they say to do.
———————————
IMPORTANT!

Current Location thru March 6, 2021

Lake Sumter College
1405 County Road 526A
Sumterville, FL 33585

This is where you should go to receive your vaccination.

Appointments made for the previous location have been automatically updated to the current location.

Beginning March 9, 2021
New Vaccination Location

St. Vincent de Paul
Catholic Church
5323 E. County Road 462
Wildwood FL 34785

Our locations provide ONLY:
Moderna Covid-19 Vaccines

We do not offer the Pfizer vaccine, or second dose appointments if you’ve received the first dose elsewhere.

You will be scheduled for a full 2-dose vaccination schedule of the Moderna Covid-19 Vaccine.
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Old 03-07-2021, 12:50 PM
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I'm not convinced it's in Wildwood on Saturdays. The church may be busy that day.
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Old 03-07-2021, 01:10 PM
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Quote:
Originally Posted by Bogie Shooter View Post
———————————
IMPORTANT!

Current Location thru March 6, 2021

Lake Sumter College
1405 County Road 526A
Sumterville, FL 33585

This is where you should go to receive your vaccination.

Appointments made for the previous location have been automatically updated to the current location.

Beginning March 9, 2021
New Vaccination Location

St. Vincent de Paul
Catholic Church
5323 E. County Road 462
Wildwood FL 34785

Our locations provide ONLY:
Moderna Covid-19 Vaccines

We do not offer the Pfizer vaccine, or second dose appointments if you’ve received the first dose elsewhere.

You will be scheduled for a full 2-dose vaccination schedule of the Moderna Covid-19 Vaccine.
Just checked the message on the saferestart website about the start date of the new site. Thank you for correcting me. I edited my post to read March 9th begins the new location.
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Old 03-07-2021, 02:36 PM
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I'm not convinced it's in Wildwood on Saturdays. The church may be busy that day.
The saferestart site states the St. Vincent DePaul site begins 3/9 (Tuesday).........no indication of NOT operating to the currently Saturday appointments scheduled.

The newspaper, today, states the new site will operate Monday through Friday. With no indication of what the currently scheduled Saturday appointments are to do.

It hard to imagine GMR would put out an announcement for the new location that would exclude any of the currently scheduled appointments (Saturday 3/13).

Hence, until clarified...unnecessary confusion (AGAIN!)!!!
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Old 03-07-2021, 04:07 PM
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My appointment confirmation from GMR states Sumter College on Saturday, March 13th. And same location for Saturday, April 10th.

Both at Sumter College.

Why does the Sun note St Vincent only Monday through Friday? I could only assume that the church is busy on Saturdays.

Too many assumptions for sure. I'll go the St Vincent during the week and inquire unless there is some clarification beforehand.
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Old 03-07-2021, 05:49 PM
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I did get an answer back from one of the editors at The Daily Sun (below):

I am doing what I can to clear it up. Thank you for letting me know there are people with Saturday appointments.

In the meantime, be on the lookout for any communications from GMR. They may reach out to you to let you know about any changes to your appointment.

Mackenzie Raetz
Associate Managing Editor, Villages InDepth
The Villages Daily Sun
(352) 753-1119 ext 5354
Don't miss a minute of news in The Villages! Like us at facebook.com/vdailysun, follow us on twitter @vdailysun and download our free mobile app.
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Old 03-07-2021, 06:22 PM
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Quote:
Originally Posted by billethkid View Post
I did get an answer back from one of the editors at The Daily Sun (below):

I am doing what I can to clear it up. Thank you for letting me know there are people with Saturday appointments.

In the meantime, be on the lookout for any communications from GMR. They may reach out to you to let you know about any changes to your appointment.

Mackenzie Raetz
Associate Managing Editor, Villages InDepth
The Villages Daily Sun
(352) 753-1119 ext 5354
Don't miss a minute of news in The Villages! Like us at facebook.com/vdailysun, follow us on twitter @vdailysun and download our free mobile app.
Wow! A Sunday response! Great job with reaching out to the Sun! You have put the wheels in motion to get GMR's scheduling addressed and fixed! Thank you!

Please post what you find out.
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Old 03-07-2021, 10:03 PM
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Quote:
Originally Posted by Bogie Shooter View Post
———————————
IMPORTANT!

Current Location thru March 6, 2021

Lake Sumter College
1405 County Road 526A
Sumterville, FL 33585

This is where you should go to receive your vaccination.

Appointments made for the previous location have been automatically updated to the current location.

Beginning March 9, 2021
New Vaccination Location

St. Vincent de Paul
Catholic Church
5323 E. County Road 462
Wildwood FL 34785

Our locations provide ONLY:
Moderna Covid-19 Vaccines

We do not offer the Pfizer vaccine, or second dose appointments if you’ve received the first dose elsewhere.

You will be scheduled for a full 2-dose vaccination schedule of the Moderna Covid-19 Vaccine.
I'm confused...
I also just received an email to sign up for the vaccine. When I click on the link it says: Beginning March 8th, 2021
New Vaccination Location

St. Vincent de Paul
Catholic Church
5323 E. County Road 462
Wildwood FL 34785

Our locations provide ONLY:
Moderna Covid-19 Vaccines

BUT
When I sign up... I get a message that says this:
First Vaccine Date and Time: 03/08/2021 ()
First Vaccine Location:
SafeRestart Covid-19 Vaccination Center
Lake Sumter College 1405 County Road 526A Sumterville, FL 33585

SO WHERE DO I GO??? I think I have to go to Sumterville...
  #15  
Old 03-07-2021, 10:40 PM
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I just checked the saferestart web site and the pop up window now shows the new site starting 3/8....so on this one the newspaper was correct and the initial web site info was wrong.

Maybe tomorrow we will hear whether there is a Saturday issue or not
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