[lakepenny]

So, I purchased (4) tickets for The Classic Albums Live concert on November 23 at the Tracy for $95 each. Now the Tracy is giving tickets away for free to this show and many others?? This is a slap in the face to all of us who have frequented all the Village venues for shows and concerts. The other venues have always allowed you to return your tickets for a small administrative fee, and receive a credit toward a future event. The Tracy does not? If this is the Village’s way of promoting their new Art center they surely missed the mark!!

[dewilson58]

Ticket Refund Policies
Exchanges / Returns
All sales are final. We are unable to provide refunds or exchanges.

[Shipping up to Boston]

Originally Posted by lakepenny

So, I purchased (4) tickets for The Classic Albums Live concert on November 23 at the Tracy for $95 each. Now the Tracy is giving tickets away for free to this show and many others?? This is a slap in the face to all of us who have frequented all the Village venues for shows and concerts. The other venues have always allowed you to return your tickets for a small administrative fee, and receive a credit toward a future event. The Tracy does not? If this is the Village’s way of promoting their new Art center they surely missed the mark!!

Don’t really think ‘they’ care. The ‘Tracy’ is part of the Charter HS. For all intent and purpose, it’s for the kids. Anything over and above that....as they say....is gravy!

[asianthree]

OP I thought it was four tickets they were giving away, on the radio, how many were free

[lakepenny]

As many as you would like ,at a lot of different shows

[lakepenny]

The village’s blues Club has all the shows and where to go for free tickets

[Bogie Shooter]

Originally Posted by lakepenny

As many as you would like ,at a lot of different shows

Originally Posted by lakepenny

The village’s blues Club has all the shows and where to go for free tickets

At “The Tracey”?

[Bill14564]

Originally Posted by lakepenny

The village’s blues Club has all the shows and where to go for free tickets

Couldn’t find it. Please post a link.

[kingofbeer]

Originally Posted by lakepenny

The village’s blues Club has all the shows and where to go for free tickets

Not sure where you found this out. But no free tickets to shows here. Give us a break!
The Villages Blues Society - Events

[Topspinmo]

Originally Posted by lakepenny

So, I purchased (4) tickets for The Classic Albums Live concert on November 23 at the Tracy for $95 each. Now the Tracy is giving tickets away for free to this show and many others?? This is a slap in the face to all of us who have frequented all the Village venues for shows and concerts. The other venues have always allowed you to return your tickets for a small administrative fee, and receive a credit toward a future event. The Tracy does not? If this is the Village’s way of promoting their new Art center they surely missed the mark!!

Anytime something offered for free they looking for return 10 fold. Paying customers are all ready on the hook.

[Topspinmo]

Originally Posted by Shipping up to Boston

Don’t really think ‘they’ care. The ‘Tracy’ is part of the Charter HS. For all intent and purpose, it’s for the kids. Anything over and above that....as they say....is gravy!

Right…………

[retiredguy123]

Originally Posted by dewilson58

Ticket Refund Policies
Exchanges / Returns
All sales are final. We are unable to provide refunds or exchanges.

They should say "unwilling" not "unable".

[FredMitchell]

Originally Posted by retiredguy123

They should say "unwilling" not "unable".

Using "unable" is one example of a classic "hands tied" conflict strategy. It is used to make it useless to argue with the representative. Other variations, "company policy", etc.

So, grammatically, you are correct. Strategically, they know what they are doing.

[retiredguy123]

Another one I hate is "thank you for your patience". How can they thank me for something I don't have?

[retiredguy123]

Originally Posted by FredMitchell

Using "unable" is one example of a classic "hands tied" conflict strategy. It is used to make it useless to argue with the representative. Other variations, "company policy", etc.

So, grammatically, you are correct. Strategically, they know what they are doing.

How about just being honest? The representative should say, "We can give you a refund, but we won't because we don't want to. We want to keep your money." Personally, I would rather they say that.