[JourneyOfLife]

Anyone notice a trend in the companies listed?

The 15 Most Disliked Companies In America - Business Insider

10 of the companies listed appear to be Airlines (4) or Cable/Sat TV companies (6)

Anybody surprised?

[OldManTime]

Originally Posted by JourneyOfLife

Anyone notice a trend in the companies listed?


The 15 Most Disliked Companies In America - Business Insider

10 of the companies listed appear to be Airlines (4) or Cable/Sat TV companies (6)

Anybody surprised?

Before i looked at the 15, the first company that come to mind is AARP

[JourneyOfLife]

So, what are those two industries up to now? Read about their latest efforts to improve customer good will.


The latest effort of the airlines is to improve customers' experience by reducing seat sizes.

Feeling cramped? How to battle the shrinking airline seat - CNN.com


Of course, the cable companies do not intend to be outdone by the airlines!

The cable companies have convince the FCC to let them force all non-digital TV cable customers to digital TV (use set top boxes). They convinced the FCC that there was too much cable TV theft!

It had absolutely nothing to do with:

1) The fees for those devices after a year (many families have multiple TV sets).
2) The opportunity to reduce the chance that those customers buy a competing streaming box like apple TV, Roku, and the like.
3) They have their exclusive store front on your TV set to sell them cable pay per view or just one click away from HBO.
4) Increasing the number of viewers that they can track viewing habit and target ads... a cable advertising boon!


Cable subscribers are about to get a sneaky fee - NBC News.com

They are going about the transition in a crafty manner too. Taking away a few shows at a time and offering a free set top box (for a year). They will continue doing that a few channels at a time till people lose a channel that matters to them. They know if they did it all at once there would be a news media uproar and they might lose more customers if they figure it out.

[ilovetv]

Originally Posted by OldManTime

Before i looked at the 15, the first company that come to mind is AARP

Yes. AARP....."dba United Healthcare".

"According to AARP's 2008 Consolidated financials, it was paid $652,000,000 in royalties from insurance companies that sold products referred by AARP. AARP also received an additional $120,000,000 for the advertisements placed in its publications."
AARP - Wikipedia, the free encyclopedia

"Tax-exempt organizations are prohibited generally from providing unreasonable compensation to executives, board directors, and, in some cases members. AARP generally compensates their executives more generously than similary situated non-profits surveyed. For example, in 2009, then-AARP CEO William Novelli received $1,647,419 in total compensation, including a severance payment of $350,657......."

http://waysandmeans.house.gov/upload...df_3_29_11.pdf