[gatherer47]

Had the Comcast guy here yesterday who installed the bundle.Only problem was I was given a different phone number than the one the "moving Specialist" gave me a month ago.I'd already given that number to everyone including printing it on social cards.Luckily for me my original number was still available in their number data base and I had my "real" number back within 24 hours.By the way the work order the technician brought with him was all wrong.

[Down Sized]

I arrived here in TV as a newbie five weeks ago. Bought a house, all new furniture, and a golf cart. But when it came to Internet and tv service, that is when all the problems started. Trying to decide whom to go with. I enterviewed at least 100 different people (some of you may remember me) with the question of who there provider was and were they satisfied with them. In a nut shell the answer was mostly everybody hated all the providers. So there I was back to square one and had to make a decision. This should not be the hardest decision to make upon moving here. After holding my breath for a couple of days, I did end up going with Century Link. Will know more after the 21st.

[Joaniesmom]

You are definitely singin my song! Everything about The Villages was easy to decide except TV and Internet. Here in Ohio there is only one choice in cable, Armstrong. And fortunately it is an excellent company!

I will be following with interest how your experience with Century Link works out.

Congratulations on your new home and your wonderful new home in The Villages. Gook luck with Century Link!

[jblum315]

I have had no problem with Comcast's internet and phone service in 3 years. However their TV service was another story, so I switched to Direct TV, saving money and aggravation. Looking for a company that offers package of all three services.

[gonesouthern]

I have lived here for 13 months and had nothing but problems with Comcast.
As stated above their Customer Service, LOL LOL, is so bad i had to make 11 phone calls over 5 months to get an incorrect service charge removed. Every time I called they would say "No Problem Sir that charge has now been removed" But it never happened till I went up the ladder of command so far I got nose bleed just to get a lousy $50 service call removed. I'm so frustrated with Comcast I would dump them in a second if I had someone else to go to but our area has nothing but DISH and I do not want them...

[TV Tom]

I have had the unfortunate experience of using Comcast - NEVER again. I will go without TV if they are the only choice.

Just one story of many. My mother-in-law was in a nursing home. We arranged to have Comcast (only Choice) run service to her room. The next day her room changed. My wife asked me to call Comcast to have them change the order, as we were instructed by the nursing home. It was 9:00 a.m., we had a tee time at 11:30. I explained to my wife that there was not enough time to get it done before we teed off. I had dealt with Comcast cutomer disservice department before relate to our home TV. She thought I just didn't want to do it for her mother.

Long story short. I called immediately, spent and spent the next two hours, including the 45 minute drive to the course on the phone getting transferred four times, once to India, and was standing on the first tee still trying to get it resolved, which never happened. The whole time had had the call on speakerphone so my wife could hear. Try explaining to your mother-in-law that she will have to watch whatever her roommate is watching.

If you have any issue, however small with Comcast service, forget it. You can use your TV(s) as an expensive paperweight.

I am very sincere when I say I will NEVER give them a penny in the future. I hope the bars and restaurants in TV don't mind me watching their TVs in my PJs when I finally get to live the dream.

[rubicon]

There were several TV companies on this list Clear Communications Cox Communications Com/Cast Time Warner Direct TV there were also several utility companies and airlines. It is not a surprise

[Yorio]

Hope my luck holds with Comcast. Yes, I did have a problem when they first installed the gadget but so far it's working well. I do have Dish for TV so I use Comcast only for Internet and land phone line. I also have an arrangement whereby during the period we are not in TV, they only charge us base rate. I have Cox up north and we had our problems all seems to be working here in recent.

[justjim]

Originally Posted by gatherer47

Had the Comcast guy here yesterday who installed the bundle.Only problem was I was given a different phone number than the one the "moving Specialist" gave me a month ago.I'd already given that number to everyone including printing it on social cards.Luckily for me my original number was still available in their number data base and I had my "real" number back within 24 hours.By the way the work order the technician brought with him was all wrong.

If you read this thread you will find most everyone said Comcast deserves their reputation. Customer service is terrible and paperwork really screwed up. However, I've found the technician's to be polite, courteous and competent. Currently we have two homes (north & TV) and we have Comcast at both places. Trust me-----DOUBLE TROUBLE!

[uujudy]

I just wanted to let everyone know that Comcast is not at the top of my most-hated list anymore. I was finally able to resolve the issue of not being able to activate the digital boxes, but I had to make a trip to their office (with the boxes) and wait for an hour in that claustrophobic little room for it to happen.

Did you know that you only have a short time after receiving the boxes to activate them? It's too bad the Comcast person I talked to in January (or February or March or April...) didn't let me know. I've been trying to activate them ever since, but I only have 450 minutes/month on my cell phone plan, so I kept running out of minutes & would have to wait until the next month & start all over again. We received the boxes before Christmas, tucked them away, and waited until we were back in The Villages to try to activate them. Bad mistake.

You'll be glad to know that we now have more than 6 channels in the bedrooms. It only took 7 months. The lesson: Activate your digital boxes as soon as you receive them.

[KeepingItReal]

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[KeepingItReal]

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[asianthree]

we are up north and came home to my comcast phone and internet off line not sure when it will come back, but its one of the reasons they are on my list