Talk of The Villages Florida - Rentals, Entertainment & More
Talk of The Villages Florida - Rentals, Entertainment & More
#31
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So, again, with service calls, just because it hasn't happened before, doesn't mean it can't or won't happen in the future. Past performance is not a guarantee of future results because the future is always uncertain. And yes, we created prices to nickel and dime the customer to death, was part of increasing revenue for losing revenue in other parts of the business. So in reality, this service charge was probably a cost to offset the fact that the mfg warranty re-payment may take months, and that's a hit to the company's cash flow. Not his fault, but he has to make it up somewhere or he will be out of business due to cash flow issues. Finance 101, payments days received > inventory days to pay = bankruptcy so that's why i said, if no one pays the service charge, there will be no service. take it from someone who has done service pricing locally, nationally, and with mutiyear contracts. sportsguy |
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#32
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Had spa kingdom over to fix a leak in the motor and put a switch in for my heater. The price was 289.00. In putting in the switch he Squeezed the wires on the against the metal frame and shortened the unit . Now I need a new unit for 950.00. Will no longer do business with them
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