UPS Can't Find Us!

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Old 12-29-2022, 09:33 PM
djlnc djlnc is offline
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Default UPS Can't Find Us!

New construction in Richmond - We had a UPS shipment out for delivery today and tracking showed it was to an invalid address. Called UPS to verify that the delivery address was correct and they are supposed to contact me tomorrow. I Googled our address and much to my surprise, Google doesn't seem to know about it either. Will run over to UPS and Fedex in Leesburg tomorrow to see if I can make them aware of our existence. Strange.
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Old 12-29-2022, 10:02 PM
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It takes a while for the mapping systems to catch up with the building in the Villages. While you are at UPS and Fedex you might introduce them to the FREE Villages app, that seems to have the most up to date info. We had a similar situation several years ago when the USPS added 32163, it took months before this started to show up in all off the databases, until these were updates we had to use a Wildwood zip code!!
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Old 12-29-2022, 10:15 PM
Michael 61 Michael 61 is online now
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I am having issues with some deliveries from vendors, who say that they can’t locate me in Richmond - have had to drive nearby and meet them in a parking lot, and then escort them to my home. Other vendors have found me OK, I guess it depends on what they use to locate an address.
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Old 12-29-2022, 10:24 PM
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Quote:
Originally Posted by villagetinker View Post
It takes a while for the mapping systems to catch up with the building in the Villages. While you are at UPS and Fedex you might introduce them to the FREE Villages app, that seems to have the most up to date info. We had a similar situation several years ago when the USPS added 32163, it took months before this started to show up in all off the databases, until these were updates we had to use a Wildwood zip code!!
I know it takes a while for things to propagate, but I thought it would be faster than this!
Good idea about The Villages application. I'll do that.
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Old 12-30-2022, 06:16 AM
Babubhat Babubhat is offline
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If xfinity locator can find a house the day it’s sold Ups should. They need to do better.
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Old 12-30-2022, 07:30 AM
Altavia Altavia is offline
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How do we add a new residential address to google maps?
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Old 12-30-2022, 08:14 AM
djlnc djlnc is offline
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Originally Posted by Michael 61 View Post
I am having issues with some deliveries from vendors, who say that they can’t locate me in Richmond - have had to drive nearby and meet them in a parking lot, and then escort them to my home. Other vendors have found me OK, I guess it depends on what they use to locate an address.
I put some directions out on Youtube. If you Google "Powhite Place The Villages", or "Powhite Place 32163" you'll find it. If you want to give me your street name I'll do the same for you.
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Old 12-30-2022, 08:44 AM
JGibson JGibson is offline
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Choose to leave packages at Leesburg depot to pick up yourself until it gets resolved or at some local UPS and FedEx access points.
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Old 12-30-2022, 09:24 AM
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Originally Posted by villagetinker View Post
It takes a while for the mapping systems to catch up with the building in the Villages. While you are at UPS and Fedex you might introduce them to the FREE Villages app, that seems to have the most up to date info. We had a similar situation several years ago when the USPS added 32163, it took months before this started to show up in all off the databases, until these were updates we had to use a Wildwood zip code!!
True.

Same for GPS. I update our Garmin every 60 days or so and it still can't find places or routes us over roads that no longer exist. Things change fast around here.
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Old 12-30-2022, 12:19 PM
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Originally Posted by Babubhat View Post
If xfinity locator can find a house the day it’s sold Ups should. They need to do better.
Xfinity has the maps from laying out their lines. UPS used gps and that takes months or longer to populate.
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Old 12-30-2022, 01:34 PM
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Waze works for many addresses down yonder. Can't believe it but the Villages GPS works also.
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Old 12-30-2022, 03:07 PM
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Speaking of UPS finding your home, I had a few orders for Christmas, and one didn't make it here. The UPS delivery guy was running around on a four wheeler and trailer, making U turns in the street and one of my packages landed in the street in another village, almost a mile away. He gave me two packages and told me that he had another one but it must be on the truck. Said he would be back. He never found it and I did not tell him. Another villager found the box and called me and I picked it up. He said another box to someone else landed in the street a block away. I still haven't heard from UPS and they are probably still scratching their heads.
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Old 12-31-2022, 06:25 AM
drcdwaggoner drcdwaggoner is offline
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Quote:
Originally Posted by djlnc View Post
New construction in Richmond - We had a UPS shipment out for delivery today and tracking showed it was to an invalid address. Called UPS to verify that the delivery address was correct and they are supposed to contact me tomorrow. I Googled our address and much to my surprise, Google doesn't seem to know about it either. Will run over to UPS and Fedex in Leesburg tomorrow to see if I can make them aware of our existence. Strange.
I have had the same problem. I had to call Amazon, as difficult as it is to reach a real person, and explain to them about new house popping up here. I told them that Google Maps won’t find us but the WAZE App and The Villages App will. It seems to be better but I’ll find out today if Wayfair finds me!
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Old 12-31-2022, 07:56 AM
Nana2Teddy Nana2Teddy is offline
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Same here in the new areas of DeLuna. We’re instructing delivery drivers (for furniture, etc) when they call to use WAZE app, which mostly works. Amazon is still delivering to wrong houses on occasion though, and some of those houses are vacant, so the packages aren’t found.

We set up a 3-month mailbox account at SafeShip in Magnolia Plaza last month while still in a rental, but decided to start taking our chances with delivery here at our new home and so far we’ve had good luck.
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Old 12-31-2022, 08:08 AM
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Default What Three Words App

what3words /// The simplest way to talk about location

I know none of the shipping options use this "yet", but it's catching on quickly.

What Three Words will show your EXACT location down to a three square foot area.
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