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Centurylink massive outage

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Old 08-30-2020, 08:11 AM
Pmount Pmount is offline
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Default Centurylink massive outage

I use Centurylink for internet and woke up to It not working. After much resetting of everything went on line and they have a massive nationwide problem so if you use them no use calling the whole Country is experiencing a big problem. They are based in La where the hurricane hit but have no idea if it is connected
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Old 08-30-2020, 08:19 AM
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F16 1UB F16 1UB is offline
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Default Was on hold for 40 min

Foreign speaking voice says “Hello, Hello, Hello”....kept answering them then immediate dial tone.
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Old 08-30-2020, 08:26 AM
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Downdetector.com shows outage map and many, many angry comments.
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Old 08-30-2020, 09:34 AM
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Outage was even in Europe, as of 10:30 am it is now back on
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Old 08-30-2020, 09:35 AM
ureout ureout is offline
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Thx for the info... I tried calling earlier and didn’t get thru to anyone.... YUP CAME BACK ON A LIL AFTER 10

Last edited by ureout; 08-30-2020 at 09:54 AM.
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Old 08-30-2020, 09:46 AM
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Quote:
Originally Posted by Pmount View Post
I use Centurylink for internet and woke up to It not working. After much resetting of everything went on line and they have a massive nationwide problem so if you use them no use calling the whole Country is experiencing a big problem. They are based in La where the hurricane hit but have no idea if it is connected
to start fooling with it , you saved me a big headache
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Old 08-30-2020, 09:48 AM
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Your right it’s back up 10:48 am
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Old 08-30-2020, 05:12 PM
Dana1963 Dana1963 is offline
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I called around 0715 am was advised outage and would be restored by 1130. Arrived home after golf 11am was working, minor road block on the highway of life.
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Old 08-30-2020, 05:16 PM
Dana1963 Dana1963 is offline
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Just about every internet provider was down during the same period.
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Old 08-30-2020, 06:15 PM
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Just about every internet provider was down during the same period.
Comcast was not. Had internet service all day.
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Old 08-30-2020, 07:42 PM
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Comcast was not. Had internet service all day.
Comcast here also and no problems.
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Old 08-31-2020, 05:07 AM
sandie sandie is offline
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Quote:
Originally Posted by Pmount View Post
I use Centurylink for internet and woke up to It not working. After much resetting of everything went on line and they have a massive nationwide problem so if you use them no use calling the whole Country is experiencing a big problem. They are based in La where the hurricane hit but have no idea if it is connected
How did u go on line to find out out widespread outage? It would hv save me trying to get them for hrs. I had internet when I first got up, very early riser, then 1-2hrs later went down. Saw this reflected on my modem. Of course I tried calling tech serv for the next sev hrs but did not get through until around noon when their recording said IP prob resolved. All the time I’ve had century link , I rearly hv a prob.
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Old 08-31-2020, 06:16 AM
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We finally got disgusted with CenturyLink in early July. Switched to Xfinity and we couldn't be happier with the service.

As a CenturyLink customer, we were limited to 25 MBPS download/1MBPS upload because we were on a double DSL line. It was costing ~$92 per month with a land line.

I called in late June to drop the land line and was told my rate would drop to ~$68 per month, but my internet download speed would be limited to 10 MBPS. That was enough for me.

Switched to Xfinity internet only for $40 per month and I'm reliably receiving 100 MBPS download and 5 MBPS upload.
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Old 08-31-2020, 07:09 AM
Dana1963 Dana1963 is offline
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All our internet provider do is provide a connection to the internet. They do not maintain the servers. US hands internet control to ICANN this happened in 2016
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Old 08-31-2020, 07:12 AM
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Quote:
Originally Posted by sandie View Post
How did u go on line to find out out widespread outage? It would hv save me trying to get them for hrs. I had internet when I first got up, very early riser, then 1-2hrs later went down. Saw this reflected on my modem. Of course I tried calling tech serv for the next sev hrs but did not get through until around noon when their recording said IP prob resolved. All the time I’ve had century link , I rearly hv a prob.
I found out quickly about the widespread outage by using my cellphone that uses Verzon for Internet access. I googled CenturyLink and saw there were outage issues. Also, went to Downdetector.com to get more info. I never bothered calling since they knew they had a problem!
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