[villagetinker]

Was I just the lucky one or did anyone else have 5 interruptions to the X1 system this afternoon (6/25). I had to manually reset the DVR 4 times. Called Comcast after the 4th time, demanded a call back after they claimed NO PROBLEMS on their system. Called again after the 5th time, and did not reset the DVR so they could get error codes, no help.
Very annoying, this occurred during the last laps of the Nascar race, managed to use another TV to watch the end of the race, and of course the movie I was recording did not record.
OK thank you for allowing me to vent.

[photo1902]

No problems here. Lake Deaton

[Bonny]

No problems at all today here in BonnyBrook

[dewilson58]

Tink............with Comcast issues, why not Spectrum???

Is there a price advantage with Comcast???

Just wondering.

[Nucky]

Originally Posted by villagetinker

Was I just the lucky one or did anyone else have 5 interruptions to the X1 system this afternoon (6/25). I had to manually reset the DVR 4 times. Called Comcast after the 4th time, demanded a call back after they claimed NO PROBLEMS on their system. Called again after the 5th time, and did not reset the DVR so they could get error codes, no help.
Very annoying, this occurred during the last laps of the Nascar race, managed to use another TV to watch the end of the race, and of course the movie I was recording did not record.
OK thank you for allowing me to vent.

If they got under your skin that's really saying something. They just offered a $400 gift card about a month ago to go back to them. N.O.P.E.

[Allegiance]

Originally Posted by villagetinker

Was I just the lucky one or did anyone else have 5 interruptions to the X1 system this afternoon (6/25). I had to manually reset the DVR 4 times. Called Comcast after the 4th time, demanded a call back after they claimed NO PROBLEMS on their system. Called again after the 5th time, and did not reset the DVR so they could get error codes, no help.
Very annoying, this occurred during the last laps of the Nascar race, managed to use another TV to watch the end of the race, and of course the movie I was recording did not record.
OK thank you for allowing me to vent.

Vent away, although I think all providers have issues.

[Mleeja]

Originally Posted by villagetinker

Was I just the lucky one or did anyone else have 5 interruptions to the X1 system this afternoon (6/25). I had to manually reset the DVR 4 times. Called Comcast after the 4th time, demanded a call back after they claimed NO PROBLEMS on their system. Called again after the 5th time, and did not reset the DVR so they could get error codes, no help.
Very annoying, this occurred during the last laps of the Nascar race, managed to use another TV to watch the end of the race, and of course the movie I was recording did not record.
OK thank you for allowing me to vent.

No problems north of 466. I have not tried it yet, but I found there is a Comcast app for Roku that allows you to use the Roku stick rather than a cable box. I post my impressions after I check it out.

[Allegiance]

Originally Posted by Mleeja

No problems north of 466. I have not tried it yet, but I found there is a Comcast app for Roku that allows you to use the Roku stick rather than a cable box. I post my impressions after I check it out.

I assume you have to be on the same ip address as your home?

Ty

[mixsonci]

Two of my 4 TVs won't work, I have reset them and unplugged them and whatever else I could think of, but they wouldn't start again. I'll have to call Comcast tomorrow and see what happens.

Worse part is, I've only had Comcast for 2 weeks, I just switched over from Centurylink, hoping I didn't just make a big mistake.

[Allegiance]

Originally Posted by mixsonci

Two of my 4 TVs won't work, I have reset them and unplugged them and whatever else I could think of, but they wouldn't start again. I'll have to call Comcast tomorrow and see what happens.

Worse part is, I've only had Comcast for 2 weeks, I just switched over from Centurylink, hoping I didn't just make a big mistake.

Is the same splitter feeding those two tvs?

[villagetinker]

Currently we are tied to the Comcast email system (big mistake...), no splitters other then the original Comcast equipment in the box in the garage. The phone and internet service continued to work all the time with the DVR was out. The other 3 TVs (with the small non HD converters) continued to work.
It appears either the Comcast Xfinity servers were having problems, or my DVR is having problems. According to Comcast they remotely looked at my DVR and it was operating correctly, even had them look a second time when the TV screen was frozen, no errors..... So my question aimed at seeing if others were having problems with the servers.
Thank yo to all who replied. I did ask for a follow-up call from Comcast, if I ever get it I will post what they tell me.

[photo1902]

Originally Posted by villagetinker

Currently we are tied to the Comcast email system (big mistake...), no splitters other then the original Comcast equipment in the box in the garage. The phone and internet service continued to work all the time with the DVR was out. The other 3 TVs (with the small non HD converters) continued to work.
It appears either the Comcast Xfinity servers were having problems, or my DVR is having problems. According to Comcast they remotely looked at my DVR and it was operating correctly, even had them look a second time when the TV screen was frozen, no errors..... So my question aimed at seeing if others were having problems with the servers.
Thank yo to all who replied. I did ask for a follow-up call from Comcast, if I ever get it I will post what they tell me.

How are you "tied" to Comcast's email system?

[villagetinker]

Originally Posted by photo1902

How are you "tied" to Comcast's email system?

Have you tried to change email addresses for literally a couple hundred of your friends and contacts....not to mention vendors and merchants, etc....and then reregistering various websites, like ToTV. I did this once when I came down here and was able to overlap my original email with my new email, took 6 months to get everything changed over. 4 years later, I still occasionally find a site with an old address.
I am considering an outdoor antenna as I have seen comments that these do work in this area, but I know I need to keep some form of cable TV (or the internet equivalent) for specific sports programs that we watch.

[Lindaketchup]

Originally Posted by villagetinker

Currently we are tied to the Comcast email system (big mistake...)

Exact reason we now use gmail accounts!! Here we have dish for tv and Brighthouse for our internet. Up north, we have Verizon Fios. None of the services are wonderful, but Comcast, in my opinion is the worse! My daughter and her husband recently changed from Fios to Comcast with the Xfinity X1 system, to ave some money and promptly changed back within 5 days. They said the functionality of the box was the pits! Good luck!!

[simpkinp]

I could give up TV altogether except for sports. A girl's gotta have her football! Only another two months!