Originally Posted by graciegirl (Post 1210706)

Yes. I stand by what I said. There were several issues here.


Whether the water that came into to pool was dangerous enough to cause illness. That still hasn't been resolved.


How long had the sprinkler head been broken.
We still don't know.


Who to call and in that I think the OP got a lot of useful advice.


Now we know that the error was immediately corrected and we know that The Villages are not in this instance greedy bastards.


It may be more dangerous to swim in a family pool than to have reclaimed water come into your pool. We may never know. But everyone acted predictably just like themselves.

Originally Posted by junction29 (Post 1210578)

Hi all,

We have just had a meeting with a gentleman called Todd the Golf Operations Manager and he has agreed to pick up the whole cost of draining the pool, changing the filters, cleaning the pool sides and refilling with water.

So well done to TV for not only responding quickly to our complaint and repairing the faulty head, but also for quickly standing up and taking responsibility and paying for putting it right.

Since my earlier comments about running during day times occasionally, now I know more about how the system operates I have changed my mind.

What I think should happen is that ALL water cannon heads boardering people's property should be operated around 7pm during the 4 winter months, 8pm during Spring and Fall and 9pm during the 4 Summer months.

This sounds complicated, but all these sprinkler systems are Computer controlled and modifying the program to achieve this would be very easy and cheap to implement.

This means that they will be going off behind the last golf round, but more importantly, that the people with the most interest in ensuring these sprinkler heads are operating correctly, the householders, would be able to monitor operation and notify TV of any problems.

I will be writing to TV with this idea and encouraging them to adopt it.

Having sprinklers going off in the middle of the night with no-one watching them is not acceptable and nor is doing nothing until someone is made ill by contact with contaminated water.

Thank you to all of you who responded seriously and as far as I am concerned this thread is now closed.

Originally Posted by graciegirl (Post 1210706)

Yes. I stand by what I said. There were several issues here.


Whether the water that came into to pool was dangerous enough to cause illness. That still hasn't been resolved.


How long had the sprinkler head been broken.
We still don't know.


Who to call and in that I think the OP got a lot of useful advice.


Now we know that the error was immediately corrected and we know that The Villages are not in this instance greedy bastards.


It may be more dangerous to swim in a family pool than to have reclaimed water come into your pool. We may never know. But everyone acted predictably just like themselves.