[Carla B]

Comcast customer service and marketing schemes seem to be the main issues. The price they charge you is only good for x__ number of months, then it goes up and then you have to fight with them to obtain a somewhat lower price (but higher than you were originally paying) for the same service, and then the price you agree on may not be the price you are billed for anyway. And then you have to fight with the billing department. Exasperating!

[Chi-Town]

Originally Posted by Packer Fan

there is a lot of Comcast bashing here with NO detail. What is the issue, they have the best price for basic cable 45 channels and internet by far.

Have you ever had Comcast? Just curious.

[dellapus]

Century link upload download smoothly

[JGVillages]

Originally Posted by Packer Fan

there is a lot of Comcast bashing here with NO detail. What is the issue, they have the best price for basic cable 45 channels and internet by far.

SERVICE!!!. Was working on an issue for a friend that kept getting a message that she was not able to connect to ther server to get mail. After going through the multitude of self repair procedures without success we called Comcast, or attempted to. Six calls to CUSTOMER SERVICE in a one hour perid were all disconnected within 5 to 10 minutes after being put on hold. So I went to their website to have a live chat. When connected it stated we were 66th in line. Can't even imagine how long that would take or if that would be dropped. She and I have Comcast internet only because the end product is the fastest available. The CUSTOMER SERVICE is the worst available. That is the ISSUE. PS: I am a die hard Packer Fan.

[tuccillo]

If you are unhappy with Comcast you may have other choices, depending on where you live. I suspect most people have faster internet than they really need.

Originally Posted by JGVillages

SERVICE!!!. Was working on an issue for a friend that kept getting a message that she was not able to connect to ther server to get mail. After going through the multitude of self repair procedures without success we called Comcast, or attempted to. Six calls to CUSTOMER SERVICE in a one hour perid were all disconnected within 5 to 10 minutes after being put on hold. So I went to their website to have a live chat. When connected it stated we were 66th in line. Can't even imagine how long that would take or if that would be dropped. She and I have Comcast internet only because the end product is the fastest available. The CUSTOMER SERVICE is the worst available. That is the ISSUE. PS: I am a die hard Packer Fan.

[Shadow8IA]

My landlord has been trying to get us hooked up with Comcast Internet for over a week. They don't answer the phone and wait time is hours if you go to Comcast in The Villages.

[Packer Fan]

Originally Posted by Chi-Town

Have you ever had Comcast? Just curious.

Yes, I have had comcast when I used to live in New Jersey. They were fine. I have Time Warner where I live now- no real problem. I will be using Comcast in the villages- I will have internet and the base 45 channels. Nothing fancy.