[Challenger]

Have shopped at Publix since moving to TV more than 5 yrs ago. Prior to that I had never even been in their stores.

Today, as has always been our experience, We were completely satisfied by our trip to Publix to spend a few hundred dollars. Needed to talk with someone for info on over the counter medication. Pharmacist came from behind the counter and spent a good bit of time educating us on the issues that we were concerned about. Cashier called our attention to a 2for1 offer that we had not seen when buying fruit. She also made several other helpful suggestions related to sales that we took advantage of.

Employees are neat, personable, polite and helpful. Store is clean and well organized. Prices are fair and reasonable.

Have never had a bad experience in Publix and believe it to be the best that we have patronized in the past 50yrs.

Hope they don't become complacent and lose their edge.
Management is obviously keeping their eye on the ball
(Brownwood Store today)

[Greg Nelson]

Nice stores..much better than Winn Dixie

[Chatbrat]

The stores are employee owned , they CARE

[joldnol]

The Publix at Colony is the exception......

[Buffalo Jim]

Scored as one of the best 100 companies to work for in a recent issue of Forbes or Fortune Magazine . I can`t remember where they finished but it was quite high .

[Polar Bear]

Originally Posted by joldnol

The Publix at Colony is the exception......

Just as good as the rest imho.

[graciegirl]

Originally Posted by joldnol

The Publix at Colony is the exception......

For a long time, I heard that Colony was the highest grossing store in the chain. When we lived in Hadley, I shopped there all of the time and liked it very much and no complaints. What and who is at fault? If I had to face some of the folks that are so unkind here, I would last maybe five minutes. I try to give them honest praise every time I can.

[Mleeja]

Here is my Public story.... The other day I went to Publix to get snacks for a gathering. I purchased some A & H deluxe mixed nuts. The shelf tag showed the price as $11.99. When the cashier scanned the nuts the price was $15.99. I asked her to check and she verified the price was correct as scanned. To convince myself I had not miss read the price I went back to the shelf and sure enough the shelf tag said $11.99.

I took a picture of the shelf tag and took it up to the service desk. I showed my reciept and the picture of the shelf tag. The manager told the associate to credit me the cost of the nuts. They put $15.99 back on my debit card. I told the clerk I still wanted the nuts. He told me if Publix charges the wrong price, the item is free! How many retail stores would do this? I was impressed.

[dbussone]

Originally Posted by Greg Nelson

Nice stores..much better than Winn Dixie

There's an exception to every rule.

[CFrance]

Originally Posted by Mleeja

Here is my Public story.... The other day I went to Publix to get snacks for a gathering. I purchased some A & H deluxe mixed nuts. The shelf tag showed the price as $11.99. When the cashier scanned the nuts the price was $15.99. I asked her to check and she verified the price was correct as scanned. To convince myself I had not miss read the price I went back to the shelf and sure enough the shelf tag said $11.99.

I took a picture of the shelf tag and took it up to the service desk. I showed my reciept and the picture of the shelf tag. The manager told the associate to credit me the cost of the nuts. They put $15.99 back on my debit card. I told the clerk I still wanted the nuts. He told me if Publix charges the wrong price, the item is free! How many retail stores would do this? I was impressed.

In Michigan, that is a little-known law. Wonder if it is in Florida.

[NYGUY]

Originally Posted by Buffalo Jim

Scored as one of the best 100 companies to work for in a recent issue of Forbes or Fortune Magazine . I can`t remember where they finished but it was quite high .

Publix scored #67....Wegmans scored #3 (number 1 as best grocery store)....I am surprised a Western NY guy didn't know this.

[Barefoot]

Originally Posted by Challenger

Employees are neat, personable, polite and helpful. Store is clean and well organized. Prices are fair and reasonable.
Have never had a bad experience in Publix and believe it to be the best that we have patronized in the past 50yrs.

I like the Publix policy of asking whether a customer needs help carrying out groceries.
Usually unnecessary, but what a nice touch.
It can be very helpful, especially for someone who has had recent surgery.

[CFrance]

Originally Posted by Barefoot

I like the Publix policy of asking whether a customer needs help carrying out groceries.
Usually unnecessary, but what a nice touch.
It can be very helpful, especially for someone who has had recent surgery.

I aways say no, thank you, because I can never remember where I parked the car.

[Challenger]

Originally Posted by joldnol

The Publix at Colony is the exception......

not in my experience.

[Villager Joyce]

Just curious: OP why after five years did you decide to promote Publix?