[jblum315]

I went to JR first time about 2 years ago, thought it was great. Went back about 6 months later with guests, it was awful and I was embarrassed. Won't be trying it again, not when I can go to nearby TooJays and know that it will be good.

[Indydealmaker]

My wife and I also gave Johnny Rockets two tries since we moved to TV last July. Unlike most of our visits to Johnny Rockets venues around the U.S. and even on cruises, the TV restaurant was dirty, poorly managed and definitely not up to TV standards. Accordingly, I emailed a note yesterday with a link to this forum topic to Virgie Pandes, the administrative assistant to Marketing and Operations for Johnny Rockets. I promptly received this reply: "Thank you for your interest in Johnny Rockets. Your comments and the link were forwarded to our Regional Director of Operations in the Florida area, our marketing staff and our Vice President of Operations for review and action."

Maybe we can get lucky now and experience a transformation!

[diskman]

Originally Posted by Indydealmaker

My wife and I also gave Johnny Rockets two tries since we moved to TV last July. Unlike most of our visits to Johnny Rockets venues around the U.S. and even on cruises, the TV restaurant was dirty, poorly managed and definitely not up to TV standards. Accordingly, I emailed a note yesterday with a link to this forum topic to Virgie Pandes, the administrative assistant to Marketing and Operations for Johnny Rockets. I promptly received this reply: "Thank you for your interest in Johnny Rockets. Your comments and the link were forwarded to our Regional Director of Operations in the Florida area, our marketing staff and our Vice President of Operations for review and action."

Maybe we can get lucky now and experience a transformation!

someone should forward this entire thread to Johnny Rockets corp head quarters or at least the management of this location (me i'm still a wannabe)

[Bogie Shooter]

Originally Posted by diskman

someone should forward this entire thread to Johnny Rockets corp head quarters or at least the management of this location (me i'm still a wannabe)

See post #46.

[billethkid]

When JR first opened up the owners were ever present. In recent years you would be hard pressed to find him anywhere nearby.
Their problem is poor service and not so good food.
Pure and simple. And I would bet the owner knows the problem.

btk

[Bogie Shooter]

Originally Posted by billethkid

When JR first opened up the owners were ever present. In recent years you would be hard pressed to find him anywhere nearby.
Their problem is poor service and not so good food.
Pure and simple. And I would bet the owner knows the problem.

btk

The first owner is no longer the owner.

[Mikeod]

Originally Posted by Bogie Shooter

The first owner is no longer the owner.

Why is that not a surprise. How any times have I seen a going business bought out and the new owner sacrifices the quality to improve profits. Soon, the business fails for lack of customers.