Talk of The Villages Florida - Rentals, Entertainment & More
Talk of The Villages Florida - Rentals, Entertainment & More
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Lightning, Boom, No Internet
Yesterday at about 6pm we had a lightning/thunder event that fried my wifi/modem. I have a spare one which I hooked up and it seems to be working except there is no internet connection. My neighbor is also down. This is Comcast internet and we are in the Lake Deaton village. The automated Comcast check says it is our modem which it isn’t. Does anyone have any suggestions of what else I can check?
Thanks in advance for any help |
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#2
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I'm assuming Comcast does not have the equipment you connect to in home Last edited by Dana1963; 09-19-2021 at 06:21 AM. Reason: Correct spelling |
#3
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xfinity lists all modem/routers that are compatible with their signal.
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#4
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Have you gone through the Xfinity modem activation process? Here is the website.
Activating Your Own Modem Using the Xfinity App - Xfinity Support |
#5
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#6
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We are at Mallory and I saw the lightning, but everything still works. |
#7
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Use another device like iPhone. |
#8
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#9
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Obviously, the OP has an internet connection because they started this thread.
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#10
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I guess I am old school. I use my computer for the internet and my phone for phone calls and the occasional text.
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#11
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It's OKAY you are on the ball 99% of the time. |
#12
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Thank you everyone for responding. This turned out to be a bit of a comedy of errors (on my part). The cable modem/router we were using was fried yesterday, despite being on a so-called surge protected power strip AND having the SECO surge protector. Anyway, I replaced it with the old cable modem router we had (that I thought worked, just was slow). Any we had internal wifi (printers, etc) but no internet connection. Got hold of a live person at Comcast (that was fun!) and they confirmed that they could not see the modem from their end. Set up an appt for tomorrow. Meanwhile, I went to Best Buy and purchased a new modem/router, hooked it up and everything works! Apparently, the modem part of the old modem/router had died at some point.
Cancelled the Comcast appt and we are back online. |
#13
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__________________
Most things I worry about Never happen anyway... -Tom Petty |
#14
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Last time she spent the weekend home, I had a new router delivered. She opened it, took my laptop and had it set up, including all devices (iPhones, iPad, printer) in about 10 minutes... When I told her, "You know, I could have done it myself...", she patted me on the head, and said, "I know you could, but it would have taken three times as long and there would have been major cursing involved..." I hate that kid...
__________________
Most things I worry about Never happen anyway... -Tom Petty |
#15
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Believe me, there was plenty of cursing going on this morning! |
Closed Thread |
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