[flamilak]

My husband and I just closed on our house and we are so excited! The excitement, however, is slightly dampened since we are unable to reach our mailbox and we have come upon several road blocks attempting to fix the problem.
My husband and I are both little people, he is just under 5’ tall and I am just over 4’ tall.
The mailbox assigned to the house we bought is on the top row.
The post office & the District.gov ADA rep both say mail boxes are assigned by The Villages sales center. TV sales center, however says it’s the post office.
Has anyone else come across this problem or maybe you know someone who has.
Thank you so much for any help,
Sandi & Frank

[dewilson58]

Talk to the mailperson at your mailbox site.

They can move your box.......the boxes are labeled on the inside.

Just be at the station with the mailperson is there.

[Stu from NYC]

Find out when the delivery guy will deliver and talk to him/her.

[dewilson58]

Originally Posted by Stu from NYC

Find out when the delivery guy will deliver and talk to him/her.

Wish I would have thought of that.

[flamilak]

Thank you both!

[asianthree]

We were told by post office, TV, and the mail person boxes are in order of house addresses and can’t be changed. If there is a problem reaching mail, a step stool is located at mail station. Still won’t hurt to ask

[Rainger99]

Originally Posted by asianthree

We were told by post office, TV, and the mail person boxes are in order of house addresses and can’t be changed. If there is a problem reaching mail, a step stool is located at mail station. Still won’t hurt to ask

Where is the step stool? I have never seen one - but I have never looked that hard, either.

[dewilson58]

Originally Posted by asianthree

We were told by post office, TV, and the mail person boxes are in order of house addresses and can’t be changed. If there is a problem reaching mail, a step stool is located at mail station. Still won’t hurt to ask

Yes they are in order..............it would be a nightmare if they weren't.

Our neighbor got their box moved........it's up to the site mailperson.

[Stu from NYC]

Originally Posted by dewilson58

Wish I would have thought of that.

You beat me by a whole minute!

[Remembergoldenrule]

I can’t reach the top either.
I do one of three things.

Try to go when mail personnel is there and just knock on door in back and ask them to get my mail for me. Never had a mean response from them.

Or put a step ladder (I like three step one ) in trunk or strap to golf cart with golf club straps to use when I get there.

Or wait for tall person to get my mail for me. Only had one jerk respond with mean remark about size, but that is their problem not mine. I even traded services once and helped tall person get mail out of bottom box because they couldn’t bend over.

Welcome to The Villages.

[Pairadocs]

Originally Posted by flamilak

My husband and I just closed on our house and we are so excited! The excitement, however, is slightly dampened since we are unable to reach our mailbox and we have come upon several road blocks attempting to fix the problem.
My husband and I are both little people, he is just under 5’ tall and I am just over 4’ tall.
The mailbox assigned to the house we bought is on the top row.
The post office & the District.gov ADA rep both say mail boxes are assigned by The Villages sales center. TV sales center, however says it’s the post office.
Has anyone else come across this problem or maybe you know someone who has.
Thank you so much for any help,
Sandi & Frank

Sure have, told you get what you get, period. So, guess I've just been lucky but, for over 16 years have not once had failed to have some kind person within "shouting" distance, either buying a newspaper from the dispenser, getting their own mail, or walking their dog in the grassy area by the boxes, have never had to go home without mail, or try another time when more people are around. Thought it was going to be a lot worse than it's turned out to be ! If late at night (like when we've been gone) hubby gets it. You've got a double problem with both of you on the short side. Good luck.

[Worldseries27]

Originally Posted by Stu from NYC

You beat me by a whole minute!

Or 1 second, hence the phrase lawyer up

[Josephjmarchese]

ADA Compliance

For interior mailrooms, the ADA specifies that at least 5% of the mailboxes must meet accessibility guidelines.

Local regulations may override this percentage and require 100% compliance.

Typically, it is the local jurisdiction codes office/inspector that will designate if an installation must meet only the min ADA requirement of 5% or if it should be 100% compliant; there is usually very little in between.

Current practice is to use sequential numbering on the mailboxes, rather than matching identification to the apartment numbers. This allows greater flexibility in providing accessible mailbox compartments that meet the necessary accessibility regulations. Sequential numbering also provides greater privacy and security for residents by not tying the mailbox to a specific apartment or house number. Another option to ensure 5% of your mailbox installation is compliant is to install an additional set of mailboxes which fully meet compliance and would only be available for designated mobility units within the community.

Mailboxes must comply with Section 309 specifications governing a location’s clear floor space, equipment height, and operation. ADA sets forth a forward reach range that is between 15 and 48 inches, which is lower than the 67” the USPS specifications allows. ADA also sets forth the same range for side reach ranges; which is again lower than the USPS specifications allow.

[Worldseries27]

Or give the boss an early christmas card. Decorate the card its the thought that counts , right

[Babubhat]

One new postal station has a step stool. Ask them for one