[jedalton]

I had exact same problem and never received my package. Somebody signed for it and I have no idea where it is.

[thevillages2013]

Originally Posted by Stu from NYC

wow

I give my “contracted “ postal carrier a Christmas bonus every year. I get pretty good treatment throughout the year

[doyle31]

You are absolutely correct. We have the same problem at least 2-3 times per week.

[scottiesrgreat@gmail.com]

Originally Posted by dewilson58

Feedback.............................breath, just breath. Relax. Life is good. Enjoy the journey.

You are fortunate to not have to depend on sending and receiving any correspondence via the USPS. Say for example -if your mobile phone communication capabilities were sporadic - for example - some times your calls (despite being properly entered) were directed to a totally different recipient than intended.... maybe you occasionally receive calls from someone who had no intention of calling you - but the number they dialed resulted in your phone ringing..... and these things consistently happen a few times each and every month ..... you’d just sit back and say ..... “hey, enjoy the journey, relax......”? Probably not.

[anitasnyder1@gmail.com]

Many items that I mail from our la belle slot or from the store at colony take > 3 wks. 2 get 2 md.

[dewilson58]

Originally Posted by scottiesrgreat@gmail.com

You are fortunate to not have to depend on sending and receiving any correspondence via the USPS. Say for example -if your mobile phone communication capabilities were sporadic - for example - some times your calls (despite being properly entered) were directed to a totally different recipient than intended.... maybe you occasionally receive calls from someone who had no intention of calling you - but the number they dialed resulted in your phone ringing..... and these things consistently happen a few times each and every month ..... you’d just sit back and say ..... “hey, enjoy the journey, relax......”? Probably not.

Totally different. I would switch providers.

The USPS is not perfect, never has been, never will be.
I assume the OP is old and should know this.

Five, six, ten packages in a month is not huge.....but if it is huge to the oldie, I think he/she could figure out what to do.....talk to the carrier (who is there a couple hours a day), go to the local post office and ask for help, contact the PMG.

Thanks for your concern about my cell phone.

[joseppe]

You're dealing with a 'monopoly' that does not have to provide any level of service to stay in business. I doubt you will get very far with any complaints you may bring. I would suggest you make every attempt to get another type of delivery service for everything that you can. Make sure things are shipped to you via UPS or FEDEX instead of USPS. However, when it comes to regular mail pieces you are at their mercy. No one else can deliver 1st class mail pieces. Keep track of things and complain to the 'Shipper' of the items that do not get delivered properly. Those who live in the new areas where the growth is rapid will probably experience more issues as they try to absorb the overwhelming number of new customers they have from that level of growth.

Remember that the LadyLake Post office probably has many thousands of customers who they are not going to loose no matter how badly they perform. Knowing that, you should realize that your complaints probably won't get very much attention.

[riley2011]

Originally Posted by dewilson58

Feedback.............................breath, just breath. Relax. Life is good. Enjoy the journey.

Real helpful. You shouldn’t have bothered.

[JimmyDebbie]

We had the same problem when we moved here a year ago and the USPS actually lost some items of mail and returned some to the sender. I have the daily email notification of scanned mail items so I knew what should have been delivered. I went to the Lady Lake post office to file several reports with the supervisor and received negative attitudes and poor responses each time. I also mailed 4 packages from the satellite office back in February and one package shows “in transit” for 6 weeks before it was ever delivered. Things have improved some, but there are still problems from time to time. The USPS is definitely not what it used to be.

[Freehiker]

Paragraphs are your friend.

[frog04]

don't waste your time with Lady Lake PO call the 800 number for the main PO you leave a VM but they do call back and they follow up with compliants.

[LG999]

After my father died I had a terrible time with his mail. It was being held, but no one at the boxes knew where or could find it. Going to the PO could not help either. The problem was with the contract carrier. I am from NY so I had no idea that someone outside of the postal service could be responsible for US mail.

[allsport]

Thank DeJoy, he has ruined the postal service. Mail is piled up in the post office because he does not want overtime and wants the service to be privatized. Postal service is a service and not a profit center. It was created by the gov as a service to the people. It is self sufficient and not supplemented by the gov and the only thing that ever put them in debt was the idiots in congress who made them pre pay retirement for their people for 70 years ahead which no other gov agency has to do. You are being serviced by contractors not postal employees and the PMG wants it to fail. By the way, he is in a private business that wants to take over the service. The fox is running the house and will eat all the chickens.

[GrumpyOldMan]

Originally Posted by joseppe

You're dealing with a 'monopoly' that does not have to provide any level of service to stay in business. I doubt you will get very far with any complaints you may bring. I would suggest you make every attempt to get another type of delivery service for everything that you can. Make sure things are shipped to you via UPS or FEDEX instead of USPS. However, when it comes to regular mail pieces you are at their mercy. No one else can deliver 1st class mail pieces. Keep track of things and complain to the 'Shipper' of the items that do not get delivered properly. Those who live in the new areas where the growth is rapid will probably experience more issues as they try to absorb the overwhelming number of new customers they have from that level of growth.

Remember that the LadyLake Post office probably has many thousands of customers who they are not going to loose no matter how badly they perform. Knowing that, you should realize that your complaints probably won't get very much attention.

The post office is NOT a monopoly, there are many options.

Doubt all you want to the Post office has an excellent record of providing excellent service and being responsive to customer complaints.

The post office successfully delivers over 175 million pieces of mail daily - every day all year long. Delivering that many items daily there will be some mistakes. A common theme in complaints about misdeliveries is the recent change of address. And another common theme is that simply talking to the postal worker typically results in solving the problem.

And I wonder, could there have been any "recent" changes to the post office management that might have resulted in a reduction in service? Hmmm...

[FLgirlNow]

Originally Posted by EdFNJ

I believe the current Postmaster General of the United States who was appointed last summer I believe is the one you should contact as he decided to make lots of changes (it's been in the news since last year) and screw up mail delivery. That being said you are obviously running a business out of your home (15 pkgs a day?) so the only way you can be sure they will be scanned to track them is to bring them to the Lady Lake (or Wildwood) post office and make sure they are manually scanned in. As for delivery .... you are at the mercy of the folks living behind your mail box. If you are concerned about your business get a PO BOX at the actual Post office where actual postal people as opposed to "contract workers" will handle them and have them delivered there rather than to your personal box.

I have one for you. Couple months ago I was shipped a $1500 fully insured item that required my signature and tracking and I never got it yet it said I DID SIGN FOR IT yet I didn't get it. Turns out the mail person signed it FOR ME and put it in a "locker" without letting me know, which according to the Post Office is perfectly legal since he put it in a mail locker (but never gave me the key or notified me).

What happened -- did you eventually get your delivery? I'm copy/pasting all of these to give to the Post Master at the PO so she can see that we have a problem. If no resolution, I will definitely be escalating up the chain. There's no reason or excuse that so many of us are having these frustrating, time-consuming and sometimes costly experiences with the post office(s) here in TV. I've been accused of being a "newbie" stirring the pot and causing trouble -- (that one made me LOL -- wondered what the timeframe was to not be a newbie - SMH). I'm a retired executive from the corporate world and now own a very small "craft-type" business. Customer service is key to success in ANY business inclusive of our government or quasi-government entities. It's unfortunate that those in charge don't seem to understand the concept and whine about the financial struggles of the post office as UPS and FedEx continue to gain ground. Maybe this new Post Master General will have a clue on how to run a business. As with all businesses, success starts with exceptional customer service in MHO.