My internet price will increase 33% next month.

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Old 09-25-2024, 07:37 AM
MikeVillages MikeVillages is online now
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Default My internet price will increase 33% next month.

Just got notified by Quantum Fiber that my internet bill will increase 33% next month from $30 to $40. I have had them from June 2022.
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Old 09-25-2024, 08:05 AM
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Time for a change maybe.
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Old 09-25-2024, 08:13 AM
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Originally Posted by MikeVillages View Post
Just got notified by Quantum Fiber that my internet bill will increase 33% next month from $30 to $40. I have had them from June 2022.
Not sure what you are hoping for with this post.

Here is another long thread about Quantum Internet including their odd definition of "for life."
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Old 09-25-2024, 12:55 PM
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Sounds like your special offer time has ran out, not unusual around here. Xfinity does it, dish does it, century link does it raise prices after two year contract ran out.
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Old 09-25-2024, 01:59 PM
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You don't say what your speed is, so it's difficult to say whether it is still a good deal (price) for what you are getting. What you have on your side is the fact that you clearly live in a village that has multiple high speed providers available. If one becomes too expensive, then you have the freedom to get a good deal from a competitor. Down the road you will have the same flexibility when your next provider starts jacking up the prices.

These companies count on people not being willing to move around when they increase their prices. You should be. One or two days of inconvenience is worth it.
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Old 09-25-2024, 02:10 PM
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No. There is no contract with CenturyLink/QuantumFiber. What the OP was referring to impacted myself and others. For most, perhaps all, there was a promise of “one price for life”, sometimes verbally and perhaps in writing for others. In my case, it was verbal, which, of course, has no meaning. The speed was typically 200 megabits per second, up and down. An expectation was set that the price was fixed until a change in the service was made. QuantumFiber is now more careful with the wording in their offer. It is what it is and I continue to use them because the price is still reasonable at $40 per month and the service is reliable. I would encourage those with access to QuantumFiber to use their service.

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Sounds like your special offer time has ran out, not unusual around here. Xfinity does it, dish does it, century link does it raise prices after two year contract ran out.
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Old 09-26-2024, 04:26 AM
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Originally Posted by MikeVillages View Post
Just got notified by Quantum Fiber that my internet bill will increase 33% next month from $30 to $40. I have had them from June 2022.
Often, if you call and indicate you are likely to cancel, they have another special deal which will lower your costs back down.
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Old 09-26-2024, 04:47 AM
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Just got notified by Quantum Fiber that my internet bill will increase 33% next month from $30 to $40. I have had them from June 2022.
My problem is with Exfinity I canceled service moths ago went to Spectrum they keep telling me if I don't pay my bill they will cancel my service, emails phone calls nothing gets through to them, they were probably hoping I would not delete them from the auto payment. I guess the next step is a complain to the SEC
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Old 09-26-2024, 05:37 AM
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If there's a store you can go to, a visit asking them for a deal might get you back to the $30. XFINITY has been receptive to that request for me when I go in. Worth the hour or so wait.
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Old 09-26-2024, 05:44 AM
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In St. Charles, we don't have choices. We can purchase Xfinity or Century Link which locked up too many times. Paying Xfinity $105 for internet ONLY! And yes, faster speed than I need, but that was the best deal according to them. It is so frustrating that we don't have options!
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Old 09-26-2024, 05:55 AM
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In St. Charles, we don't have choices. We can purchase Xfinity or Century Link which locked up too many times. Paying Xfinity $105 for internet ONLY! And yes, faster speed than I need, but that was the best deal according to them. It is so frustrating that we don't have options!
Have you looked into one of the 5G options? T-Mobile works well for us but I believe Verizon and maybe AT&T have offerings as well.
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Old 09-26-2024, 05:59 AM
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There isn’t a store. You can call them up but that has been largely ineffective with the neighbors I have talked to.

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Originally Posted by La lamy View Post
If there's a store you can go to, a visit asking them for a deal might get you back to the $30. XFINITY has been receptive to that request for me when I go in. Worth the hour or so wait.
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Old 09-26-2024, 06:31 AM
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Originally Posted by MikeVillages View Post
Just got notified by Quantum Fiber that my internet bill will increase 33% next month from $30 to $40. I have had them from June 2022.
Consider yourself lucky at $40!
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Old 09-26-2024, 06:35 AM
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Wish we had quantum fiber. Still getting ripped off by Xfinity internet.
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Old 09-26-2024, 07:17 AM
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Originally Posted by jimbomaybe View Post
My problem is with Exfinity I canceled service moths ago went to Spectrum they keep telling me if I don't pay my bill they will cancel my service, emails phone calls nothing gets through to them, they were probably hoping I would not delete them from the auto payment. I guess the next step is a complain to the SEC
We’ll. Then don’t pay the bill, service is cancelled, problem solved . very simple. What complaint would you have for the SEC? You cancelled, they are no longer being paid. So??.
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