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No wonder Comcast has such a crappy reputation

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Old 01-05-2018, 08:09 PM
The Mountaineer The Mountaineer is offline
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Default No wonder Comcast has such a crappy reputation
I just spent FOUR HOURS dealing with Comcast. We returned from Ohio and found that they didn't have ESPN2 and Fox Sports 1 and other channels on our TV that we had when we left last year. After 4 hours they say it will take 2 to 3 days to solve the problem! And I wanted to watch my alma mater, West Virginia, play Oklahoma in basketball Saturday night on ESPN2. I know I can go to a bar, but I prefer to watch at home. An I'm not getting what I'm paying for. When we return to Ohio, Spectrum hits a couple of buttons and we're back to normal after our winter in The Villages.
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Old 01-05-2018, 09:25 PM
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I just spent FOUR HOURS dealing with Comcast. We returned from Ohio and found that they didn't have ESPN2 and Fox Sports 1 and other channels on our TV that we had when we left last year. After 4 hours they say it will take 2 to 3 days to solve the problem! And I wanted to watch my alma mater, West Virginia, play Oklahoma in basketball Saturday night on ESPN2. I know I can go to a bar, but I prefer to watch at home. An I'm not getting what I'm paying for. When we return to Ohio, Spectrum hits a couple of buttons and we're back to normal after our winter in The Villages.


Change to Spectrum here in TV. Much better than Comcast, and much nicer & quicker customer service. I dumped Comcast in 2013 after 2 years of constant problems.


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Old 01-05-2018, 09:39 PM
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Surprised that Comcast might take 3-4 days to effect a change in your channel lineup. After taking our service off of vacation every year, we have to reselect our premium channels. It’s always been immediate or a few minutes. Comcast may not be in the same league as Verizon FIOS but they’ve come a long way. Hopefully they’ll surprise you!
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Old 01-05-2018, 10:27 PM
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Comcast is the devil! Unfortunately I have no other option for 100 meg internet service. Best Century Link can provide is 25 meg at my location.
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Old 01-06-2018, 08:58 AM
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Comcast is the devil! Unfortunately I have no other option for 100 meg internet service. Best Century Link can provide is 25 meg at my location.
Spectrum now offers 100MB internet.
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Old 01-06-2018, 10:46 AM
The Mountaineer The Mountaineer is offline
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Finally, Saturday morning, we got all the channels we paid for on our TV. So I can watch my beloved Montaineers tonight against Oklahoma. All is well again.
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Old 01-06-2018, 11:42 AM
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Spectrum now offers 100MB internet.
Unfortunately, Spectrum is not available in all areas of The Villages yet. Where I live you can only get Comcast or CenturyLink. AT&T buried cable along the back of my house this past summer so maybe they will be coming soon.
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Old 01-06-2018, 11:59 AM
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I know! I know! Everyone hates Comcast but honestly we have had their service in 3 states over 18 years and rarely have ever had a problem.
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Old 01-06-2018, 12:03 PM
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Change to Spectrum here in TV. Much better than Comcast, and much nicer & quicker customer service. I dumped Comcast in 2013 after 2 years of constant problems.


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Does Spectrum have a DVR remote that you talk to? I love that feature from Comcast.
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Old 01-06-2018, 03:32 PM
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Does Spectrum have a DVR remote that you talk to? I love that feature from Comcast.


Coffeebean - I really don’t know. But I do talk to myself a lot. [emoji41]


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Old 01-06-2018, 03:38 PM
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I must be lucky. I have not had a TV or Internet problem with Comcast/Xfinity (except after Hurricane Katrina) since returning from overseas in 1999.
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Old 01-06-2018, 04:47 PM
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Does Spectrum have a DVR remote that you talk to? I love that feature from Comcast.
I had Spectrum triple play installed in my place about six weeks ago. The installer brought brand new equipment. The remote is not the kind that you can talk to. But, something I like is the remote has a built in light making it much easier to see, especially when it's night.
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Old 01-06-2018, 09:33 PM
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Coffeebean - I really don’t know. But I do talk to myself a lot. [emoji41]


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I swear... er, talk to my TV all the time. Mostly during Steelers games.

It never answers, though.
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Old 01-06-2018, 11:47 PM
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Spectrum now offers 100MB internet.
Not at my location. 25megs max if NO TV, if I get TV (which I am not) 10megs is max.

You probably are in their fiber area, I am in their DSL area. Fiber is mostly south of 466A in the newer areas (my sister has their fiber and she is in Pinellas in a 4yr old home). I am in Amelia in an 8yr old home just 1 mile north of 466A. My only option is ComCrap for faster speed.
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Old 01-07-2018, 08:37 AM
JoelJohnson JoelJohnson is offline
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Same here, they may not be the best, but between Mass and here, no real problems.
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