No wonder Comcast has such a crappy reputation

Closed Thread
Thread Tools
  #16  
Old 01-07-2018, 09:14 AM
New Englander New Englander is offline
Platinum member
Join Date: May 2017
Location: Massachusetts, Pinellas, Now Sanibel
Posts: 1,969
Thanks: 618
Thanked 1,254 Times in 425 Posts
Default

I'm with Spectrum in Pinellas. I just did a speed test on my hard wired desktop and it was 117 megs.
  #17  
Old 01-07-2018, 09:29 AM
Bill32's Avatar
Bill32 Bill32 is offline
Veteran member
Join Date: Oct 2011
Posts: 871
Thanks: 54
Thanked 144 Times in 75 Posts
Default

What comcast provides in the way of services is fine, i've had several different companies in the past. Their PROBLEM is with their customer service when you do have a issue. In the past I've threatened to sue them for my doctor bills and blood pressure meds....
  #18  
Old 01-07-2018, 11:02 AM
EPutnam1863 EPutnam1863 is offline
Veteran member
Join Date: Feb 2017
Location: MI, LA, IN, IL, MI (2), MA, NC, CA (2)A, FL, VA, RI, NH, OR (2), FL (2), WI (2), MN
Posts: 543
Thanks: 0
Thanked 0 Times in 0 Posts
Default

When we moved from one CenturyLink area to another Century Link area, we were offered a transfer of the same account. It was a bundle with Direct TV. It took us a month to get it all straightened out. The problem was that every time we called, it was a different agent. It was clear they were not good at updating notes at their end.
  #19  
Old 01-07-2018, 12:14 PM
rexxfan rexxfan is offline
Senior Member
Join Date: Mar 2015
Posts: 393
Thanks: 2
Thanked 4 Times in 3 Posts
Default

Quote:
Originally Posted by Bill32 View Post
What comcast provides in the way of services is fine, i've had several different companies in the past. Their PROBLEM is with their customer service when you do have a issue. In the past I've threatened to sue them for my doctor bills and blood pressure meds....
I've heard that many people frustrated by local Comcast customer service generally have better luck tweeting to @comcastcares. I've never had to use it myself. My service was connected in the Fall of '15 and its been rock solid ever since, so I've not needed to contact them.
--
Bob C
  #20  
Old 01-08-2018, 04:46 PM
Braddock's Avatar
Braddock Braddock is offline
Member
Join Date: Aug 2017
Posts: 40
Thanks: 0
Thanked 3 Times in 3 Posts
Default

After 14 years with Brighthouse of which 5 was here; I switched to Comcast.mi wanted whole house DVR. I can speak into the remote to find channels and everything overall is just light years ahead.
Paying $5.00 more a month.
  #21  
Old 01-08-2018, 08:06 PM
electricblue electricblue is offline
Member
Join Date: Apr 2010
Posts: 74
Thanks: 0
Thanked 1 Time in 1 Post
Default

Looking for info on Lysander from the former Brighthouse Cable Co now Spectrum. Any idea if he still is sales rep? What cable co has the village of Fenny?
  #22  
Old 01-08-2018, 09:22 PM
Mleeja's Avatar
Mleeja Mleeja is offline
Platinum member
Join Date: Jan 2015
Location: Santiago
Posts: 1,828
Thanks: 9
Thanked 659 Times in 251 Posts
Default

If anyone has a Roku device, look up the Xfinity App for Roku. As of right now it is free if you have a Comcast Cable TV account. I use Roku and the Xfinity app on my secondary TV’s. If anyone would like more information, pm me and I can talk more about my setup.
__________________
The difference between genius and stupidity is genius has its limits - Albert Einstein
  #23  
Old 01-09-2018, 04:51 PM
Bavarian Bavarian is offline
Veteran member
Join Date: Sep 2011
Location: Bridgeport Village at Laurel Valley
Posts: 778
Thanks: 55
Thanked 4 Times in 4 Posts
Default

Use DirecTv
__________________
Kyrie Eleison
Philadelphia(Germantown) 20 years, Brandywine Hundred, DE 3 years, St. Mary's County, MD 38 years, Villages
  #24  
Old 01-09-2018, 07:05 PM
Barefoot's Avatar
Barefoot Barefoot is offline
Sage
Join Date: Jul 2007
Location: Winters in TV, Summers in Canada.
Posts: 17,669
Thanks: 1,694
Thanked 243 Times in 184 Posts
Default

Quote:
Originally Posted by Bill32 View Post
Comcast's PROBLEM is with their customer service when you do have a issue. In the past I've threatened to sue them for my doctor bills and blood pressure meds.
I can understand that. I dislike Comcast intensely.
Every time I call Comcast I get a different price quote for internet plus the two speciality channels I watch.
We were charged $99 when we arrived in October, but I didn't get one of the two channels I was promised.
Then Comcast said we had to pay $196. Last time I called, they offered me Triple Play at $126.
__________________
Barefoot At Last
No act of kindness, no matter how small, is ever wasted.
Saving one dog will not change the world, but surely for that one dog, the world will change forever.

Last edited by Barefoot; 01-10-2018 at 04:04 PM.
  #25  
Old 01-10-2018, 01:27 PM
water boy water boy is offline
Member
Join Date: Jul 2013
Posts: 26
Thanks: 0
Thanked 0 Times in 0 Posts
Default

We are very happy with or comcast had it in mi. And now here price might not be the best but like the old saying goes you get what you pay for. Been here for six years they sent us a letter a few months ago saying our equipment was out of date and we were not getting the best hd quality or fastest internet, called them they came out for free and updated all my tv boxes and my computer modem. Now i have the remote that you talk into and lights up and faster internet, even my small standard tv boxes are hd where before only my two ddr boxes were.
  #26  
Old 01-10-2018, 01:31 PM
Chatbrat Chatbrat is offline
Sage
Join Date: Sep 2014
Posts: 4,411
Thanks: 0
Thanked 985 Times in 382 Posts
Default

Is Spectrum available in Tamarind Grove?
  #27  
Old 01-10-2018, 04:24 PM
Barefoot's Avatar
Barefoot Barefoot is offline
Sage
Join Date: Jul 2007
Location: Winters in TV, Summers in Canada.
Posts: 17,669
Thanks: 1,694
Thanked 243 Times in 184 Posts
Default

Quote:
Originally Posted by Chatbrat View Post
Is Spectrum available in Tamarind Grove?
Not sure. I know that Spectrum isn't available in the Village of Belvedere south of CR 466.
But you can call them to check at 1-855-222-0102.
__________________
Barefoot At Last
No act of kindness, no matter how small, is ever wasted.
Saving one dog will not change the world, but surely for that one dog, the world will change forever.
  #28  
Old 01-10-2018, 05:11 PM
paulat585 paulat585 is offline
Senior Member
Join Date: Nov 2010
Posts: 305
Thanks: 442
Thanked 88 Times in 43 Posts
Default

Thanks, I'll try it.
__________________
Paulat585

Northeast Ohio, Northern California, including Santa Cruz, Oakland Hills, East Bay, Stockton and Merced and now The Villages
  #29  
Old 01-10-2018, 05:15 PM
New Englander New Englander is offline
Platinum member
Join Date: May 2017
Location: Massachusetts, Pinellas, Now Sanibel
Posts: 1,969
Thanks: 618
Thanked 1,254 Times in 425 Posts
Default

I have Spectrum in Pinellas.
  #30  
Old 01-23-2018, 12:54 PM
jbbarnard's Avatar
jbbarnard jbbarnard is offline
Junior Member
Join Date: Feb 2009
Location: Greensboro, NC
Posts: 26
Thanks: 1
Thanked 0 Times in 0 Posts
Default

How do you actually reach a supervisor at Comcast? I've been charged for boxes I don't have for months. I've called for months. I'm told that research needs to be done and it will take weeks. Then nothing. I call back and am told no research request has been submitted.
Oh, and forget asking for a supervisor. They are never "available" Help!
Closed Thread

Tags
ohio, espn2, hours, comcast, watch


You are viewing a new design of the TOTV site. Click here to revert to the old version.

All times are GMT -5. The time now is 12:17 AM.