[George1938]

I am returning to the Villages after a summer away. I am on seasonal status with Comcast and I have not been able to set up reactivation to a normal status as yet. I think I have tried every Comcast number known to man but to no avail. Has anyone got the secret on how to accomplish this task??

Are there any people working at this company or are they totally reliant on robots??

Help !!

[duffjobs]

I have a sheet they gave us when we moved in our new home a few months ago did you try 352-787-7875 or it may come thru Century Link 1-800-366-8201

[Russ_Boston]

Last November the VP of operations published her e-mail and phone # in the POA bulletin. She said to write/call with any problems - I did and got a quick resolution.

e-mail: Debbie_Brainard@cable.comcast.net 904.256.1800

[George1938]

Originally Posted by duffjobs

I have a sheet they gave us when we moved in our new home a few months ago did you try 352-787-7875 or it may come thru Century Link 1-800-366-8201

Tried that number--no luck, just round and round with the recorded message
Thanks anyway

[philnpat]

I think the # I used was 1-800-934-6489...(Infinity)
We were just crossing over the Florida border when I called. The service was on when I arrived!

[Russ_Boston]

Originally Posted by George1938

Tried that number--no luck, just round and round with the recorded message
Thanks anyway

Never tried the number - sent e-mail and got back a response within 10 minutes that said "Fixed - try it now". And it did. Sent back a reply saying thanks. Problem solved in 10 minutes that had taken the better part of 1 day prior to that.

[George1938]

Originally Posted by Russ_Boston

Never tried the number - sent e-mail and got back a response within 10 minutes that said "Fixed - try it now". And it did. Sent back a reply saying thanks. Problem solved in 10 minutes that had taken the better part of 1 day prior to that.

Tried the email address and would not go thru. Added a . between her first and her last name but still wouldn't go thru ?????

[LndLocked]

Originally Posted by George1938

Tried the email address and would not go thru. Added a . between her first and her last name but still wouldn't go thru ?????

if you copy and paste her email addie, you will see that their is an "underline" mark between her 1st & last name

[Russ_Boston]

Tried the e-mail myself and NO it does not work any longer. Probably got too many direct help problems.

Sorry about that.

[delima2000]

I tried her number the other day and got a recording. Left a message and someone from the office on 441 near McDonald's called me back. All happened within 45 minutes. Problem was solved.

[George1938]

Originally Posted by delima2000

I tried her number the other day and got a recording. Left a message and someone from the office on 441 near McDonald's called me back. All happened within 45 minutes. Problem was solved.

Thanks for the reply !

[George1938]

Originally Posted by Russ_Boston

Tried the e-mail myself and NO it does not work any longer. Probably got too many direct help problems.

Sorry about that.

That's OK. Anyone from Massachusetts can't be all bad

From Everett. Been in TV since 10-12. Still getting used to it !

[Cantwaittoarrive]

Originally Posted by George1938

I am returning to the Villages after a summer away. I am on seasonal status with Comcast and I have not been able to set up reactivation to a normal status as yet. I think I have tried every Comcast number known to man but to no avail. Has anyone got the secret on how to accomplish this task??

Are there any people working at this company or are they totally reliant on robots??

Help !!

It took them four visits to get our service right and they kept trying to charge us the 39 dollar service charge for each visit to fix their mistake. Between my wife and me we were hung up on by customer service at least tem times for no reason, they just hung up