Problems with USPS delivering Amazon packages

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Old 09-12-2024, 12:05 PM
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Originally Posted by NJgal View Post
I am frustrated! We live in Richmond, and our postal worker leaves any Amazon packages that won’t fit into a locker back at the Lady Lakes post office. We just get a slip in our mailbox saying we must get it ourselves.Talking to a number of other Villagers, I find that many postal workers drop packages off at their doors. Most other places we have lived, Amazon trucks deliver everything. Here, much is carried “the last mile” by the USPS. Problem is - the contracted employees (not regular post office employees) negotiated a new contract that limits their responsibility to 1/2 mile from the postal boxes. We are 7/10 mi.! So 30+ minutes drive one way to retrieve our packages! Anybody else have this problem? Anyone find a solution?
How many homes are within 1/2 mile of the post box? Not mine.
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Old 09-12-2024, 01:02 PM
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How many homes are within 1/2 mile of the post box? Not mine.
I suppose if you really wanted to know you could look at the postal stations on Google Maps & draw a line to the half mile mark. A circle from that line would enclose all of the houses within the 1/2 mile limit. My guess is, if you did all of the postal stations you would find many houses within the limit.
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Old 09-12-2024, 01:38 PM
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Originally Posted by MrFlorida View Post
If it won't fit in the mailbox, or the larger mail box, my postal station brings it to my door. Yes , Amazon will use the postal service at times. Wonder why your postal station makes you go to the post office ?
Same with us
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Old 09-12-2024, 03:58 PM
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We have lived in 5 different villages. I would say Richmond would be the only one who the contractor refuses to deliver packages that are too large to fit in box. Sadly OP you will have to deal with the same contractor for 3-4 year contract.
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Old 09-13-2024, 06:16 AM
nn0wheremann nn0wheremann is offline
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Originally Posted by MrChip72 View Post
The root of the problem here is having to drive 30 mins each way to Lady Lake for the packages for the Villages that are part of Wildwood.

Wildwood has grown exponentially in a short period. The population was barely 7000 people ten years ago and now it's over 20k and growing fast. They have postal facilities in Wildwood, but somehow are not setup at the current time to handle deliveries to areas within TV. It just doesn't seem acceptable for anyone to be expected to drive 15+ miles each way to get their oversized package. I would've thought that USPS had a standard set for something like that.

Maybe someone that frequents this forum would know who to best contact to bring this issue up to.
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Old 09-13-2024, 06:57 AM
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We haven’t received a package in over 6 months in our post office box.

Unfortunately some people leave parcels in the lockers for several months.

We’ve been told that once the parcel lockers are full, we need to go to Lady Lake to pick them up.

Please complain to the usps site and your congress person. This is unacceptable. ( we live in Duval)
  #22  
Old 09-13-2024, 07:11 AM
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I had a problem just this week with an Amazon package that was sent via USPS. I got the notification from Alexa that the package had been delivered to my front door. I looked out and no package. Checked on Amazon and the orders section said it had been delivered. Our neighborhood has problems with our regular mail carrier so I went online to see what I should do. Amazon said to give it 48 hours before starting a follow-up. Sure enough, it showed up on our doorstep the next afternoon.
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Old 09-13-2024, 08:09 AM
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When we first moved to Hawkins, UPS would deliver our packages to a new home that wasn't sold yet. (I found this out later, when an agent for the Villages dropped everything off at my house that had gone missing three weeks later! - After being replaced by Amazon) I called Amazon and asked them not to ship UPS and the problem was solved. You may want to do the same and try to exclude USPS from Amazon deliveries. I also noticed that Home Depot uses an app developed by UPS for their deliveries. That app pegs our house in a neighborhood just south of 466. We live south of 44. The UPS app would allow you to track your package in real time, like UBER, headed to the wrong house! I had to tell Home Depot to use Google or Waze to find us. We had no complaints with USPS.
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Old 09-13-2024, 08:39 AM
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Originally Posted by NJgal View Post
I am frustrated! We live in Richmond, and our postal worker leaves any Amazon packages that won’t fit into a locker back at the Lady Lakes post office. We just get a slip in our mailbox saying we must get it ourselves.Talking to a number of other Villagers, I find that many postal workers drop packages off at their doors. Most other places we have lived, Amazon trucks deliver everything. Here, much is carried “the last mile” by the USPS. Problem is - the contracted employees (not regular post office employees) negotiated a new contract that limits their responsibility to 1/2 mile from the postal boxes. We are 7/10 mi.! So 30+ minutes drive one way to retrieve our packages! Anybody else have this problem? Anyone find a solution?
Yes, it’s a problem. I ordered eight 6’ lighting tracks from Amazon that came in individual cardboard tube. They were left in my postal station. Sure, a note was placed in my box. But 6’ tracks don’t fit in an oversized locker. So I had to make four trips the half mile to my postal station before getting there when some contract postal worker was there delivering mail and could let me have the tubes. As there was a weekend involved and also my schedule, it took me around six days to get them from the Postal Station. They should have been delivered to my house.
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Old 09-13-2024, 09:06 AM
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Originally Posted by MandoMan View Post
Yes, it’s a problem. I ordered eight 6’ lighting tracks from Amazon that came in individual cardboard tube. They were left in my postal station. Sure, a note was placed in my box. But 6’ tracks don’t fit in an oversized locker. So I had to make four trips the half mile to my postal station before getting there when some contract postal worker was there delivering mail and could let me have the tubes. As there was a weekend involved and also my schedule, it took me around six days to get them from the Postal Station. They should have been delivered to my house.
I suspect the USPS delivers to one of two places: Your delivery address or the post office that your mail goes through. In this case, rather than hold it at the post office they delivered it to the address - the box at the postal station.

Now, you could argue that keeping it at the station was wrong and they should have held it at the post office. Would that have been better for you or would you then be writing about the four trips you had to make up to Lady Lake?

If the contract employee hand-delivers anything to your front door that is a courtesy. UPS delivers to your door; FedEx delivers to your door; the USPS delivers to the mail stations.
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  #26  
Old 09-13-2024, 09:35 AM
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Default Amazon packages

Amazon ships two ways:
Their truck who ONLYputs packages at door and postal service who is supposed to put in your mail box , if it doesn’t fit put in lower larger box and provide a key and lastly if too big for either then leave a pickup slip.
It’s exactly like that for me in chitty chatty .
Never had a problem not once 🤷*♀️
Seems you should talk to your mail carrier and/or post office.
  #27  
Old 09-13-2024, 09:43 AM
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Originally Posted by NJgal View Post
I am frustrated! We live in Richmond, and our postal worker leaves any Amazon packages that won’t fit into a locker back at the Lady Lakes post office. We just get a slip in our mailbox saying we must get it ourselves.Talking to a number of other Villagers, I find that many postal workers drop packages off at their doors. Most other places we have lived, Amazon trucks deliver everything. Here, much is carried “the last mile” by the USPS. Problem is - the contracted employees (not regular post office employees) negotiated a new contract that limits their responsibility to 1/2 mile from the postal boxes. We are 7/10 mi.! So 30+ minutes drive one way to retrieve our packages! Anybody else have this problem? Anyone find a solution?
These “workers” don't actually have or work under a contract. They receive zero benefits as a result. Your postal carrier is a lazy ass. I would report and complain until this is corrected. Let Amazon know too. I bet the postal worker marks your package as delivered too. Absolutely unacceptable.
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Old 09-13-2024, 11:17 AM
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Also Wawa's dropoff
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Old 09-13-2024, 11:24 AM
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This is happening to us in Linden Isle also. We are 0.6 miles from Corbin Trail. I drove to Lady Lake 3x to pick up a hat and 2 pairs of running shoes. I spoke to the "Supervisor" two times. Since tracking apps tell us packages are coming and many of us stay home to receive the package, we get upset when the package is delivered to the mailboxes, an orange slip is left, and our small packages are taken to Lady Lake for pickup. I asked the Supervisor what happens if I ask for redelivery of the package. He said, the driver has the option of using the half mile rule. In other words, the package will go back to Lady Lake. Bad for medical supplies.

Last edited by Carlsondm; 09-13-2024 at 11:25 AM. Reason: typo
  #30  
Old 09-13-2024, 11:24 AM
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Quote:
Originally Posted by NJgal View Post
I am frustrated! We live in Richmond, and our postal worker leaves any Amazon packages that won’t fit into a locker back at the Lady Lakes post office. We just get a slip in our mailbox saying we must get it ourselves.Talking to a number of other Villagers, I find that many postal workers drop packages off at their doors. Most other places we have lived, Amazon trucks deliver everything. Here, much is carried “the last mile” by the USPS. Problem is - the contracted employees (not regular post office employees) negotiated a new contract that limits their responsibility to 1/2 mile from the postal boxes. We are 7/10 mi.! So 30+ minutes drive one way to retrieve our packages! Anybody else have this problem? Anyone find a solution?
If you live in Richmond, it’s only a 10 minute drive to the post office on 301.
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