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Quantum Fiber Installation Tips

 
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Old 01-09-2025, 05:37 PM
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Originally Posted by laboutj View Post
I would love to move my main WiFi pod to the living room, but I can't be bothered to purchase the tools for a one-time thing.

And I have an update from what I posted in another thread. I reset the main pod and now get anywhere from 170 to 380mb down and 175 to 350mb up, depending how far I am from the pods. That is with an iPhone 13
When you say you want to move the main WiFi pod to the living room, do you have an existing ethernet jack anywhere in that room? If not, what's the closest you can move the Main pod to the main living area?

Which model home do you have?

I have the tools and can help move the pod if there is a better location.
 
Old 01-10-2025, 02:31 PM
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Originally Posted by jrref View Post
When you say you want to move the main WiFi pod to the living room, do you have an existing ethernet jack anywhere in that room? If not, what's the closest you can move the Main pod to the main living area?

Which model home do you have?

I have the tools and can help move the pod if there is a better location.
Thanks for the offer. I have a Boxwood and the previous owners had xFinity. They had the router in the living room and when they left they placed notes on jacks in the kitchen and front bedroom that said there was an ethernet connection to the jack that's in the living room where the xFinity router was located. I'm assuming that's why the Quantum tech tapped into the second jack in the front bedroom, because the jack in the living room is tied to the others and not terminating in the garage
 
Old 01-10-2025, 03:40 PM
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Originally Posted by laboutj View Post
Thanks for the offer. I have a Boxwood and the previous owners had xFinity. They had the router in the living room and when they left they placed notes on jacks in the kitchen and front bedroom that said there was an ethernet connection to the jack that's in the living room where the xFinity router was located. I'm assuming that's why the Quantum tech tapped into the second jack in the front bedroom, because the jack in the living room is tied to the others and not terminating in the garage
Interesting, maybe we can find where they tapped the living room jack into and make it work. I'll PM you.
 
Old 01-11-2025, 09:50 AM
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Has anyone used their own router and wifi equipment with Quantum Fiber? If so, can you tell us about your setup and why you choose to use your own equipment?

In my home, I don't have an ethernet cable running to my home theather equipment in the living room area. None the homes here in Osceola Hills and the surrounding Villages of that time had this installed unless you requested it. I had a choice of having an electrician install the ethernet cable or use equipment like a Netgear Orbi to get reliable internet to this location. Because it's difficult to get to the data cabinet from the garage attic with my model home, I choose to get a Netgear Orbi because they have a wireless backhaul capability. What this mean is they use separate 5Ghz and 6Ghz channels just for backhaul data transmission between the main router and the satelites. So, I was able to put a satelite at my home theather equipment and hardwire all my equipment to it. I tested it up to 5Gbs, way more than enough bandwidth using a local speedtest server I set up for testing. The only problem with this arrangement is the Netgear, TP-Link, Erros Wifi7 systems that have this capability are relitively expensive right now. But over time the cost will come down and it's an investment that will future proof you for many years.

Regular wifi set up correctly works fine for my situation and is fine for most people since streaming doesn't need a lot of bandwidth. I invested in this equipment because I wanted to see if I could get "wired" speeds and reliability from this wireless backhaul technology because I often stream from my NAS (network attached storage) device. It was an interesting experiment.
 
Old 01-12-2025, 11:56 AM
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One last tip.

If you ever wake up and find your internet service is down. Go to the data cabinet in the garage and see if the light on the SmartNid is solid Green if you are using Quantum's router or solid White if you are using your own equipment and put the Quantum router in Bypass mode. If it's not, then unplug the SmartNid for about 30 seconds then plug it back in. If it still doesn't come back, take a paper clip and insert it into the reset button next to the power plug on the SmartNid for 20 seconds then let go. The light should go Orange, then Red, then flashing Blue then solid Green. If you are using your own router, you will need to log into the Quantum router and put it in Bypass mode again. For some reason, I found this "hard reset" often solves the problem. Fortunately, this is not a common occurance.
 
Old 01-14-2025, 09:48 AM
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Does anyone have an ethernet jack in your main living area and if so, did you request it when the home was built? Did you get an electrician? Did you install it yourself?
 
Old 01-14-2025, 03:11 PM
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Does anyone have an ethernet jack in your main living area and if so, did you request it when the home was built? Did you get an electrician? Did you install it yourself?
I bought the cable and hired an electrician. I did get a quote from Galaxy...Wayyyyy too expensive. They wanted $125 for an ethernet switch that I bought at Amazon for $17!
 
Old 01-15-2025, 07:50 AM
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I bought the cable and hired an electrician. I did get a quote from Galaxy...Wayyyyy too expensive. They wanted $125 for an ethernet switch that I bought at Amazon for $17!
What did the electrician cost?
 
Old 01-15-2025, 11:23 AM
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What did the electrician cost?
If I remember correctly: $175
 
Old 01-15-2025, 03:05 PM
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If I remember correctly: $175
I think Galaxy Home Solutions was twice that. I believe they chage $175 plus $125 each hour just for labor.
 
Old 01-16-2025, 07:28 AM
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Default Quantum Installation Tips

I contracted with Quantum. I told them I did not want the fiber brought in to the garage but on the other side of garage into my living room. No problem, ran the fiber around the house.
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Old 01-16-2025, 07:38 AM
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I contracted with Quantum. I told them I did not want the fiber brought in to the garage but on the other side of garage into my living room. No problem, ran the fiber around the house.
Bob, are you in the Bonita Villas? If so, good tip! These Villas were built before data cabinets were installed in the garage. In these homes, Quantum will install the SmartNid equipment in one of the rooms anywhere along where the fiber runs to the house. This means the SmartNid is installed in one of the bedrooms, hopefully one that you are using for an office. I'm finding since the Villas are smaller homes, one WiFi7 main pod usually covers the whole house. If not, one remote pod is all that is needed. What's interesting since this is a new fiber installation, whether we need it or not, Quantum is offering 500Mbs for $50, 1Gbs for $75, 3Gbs for $100, and 8Gbs for $150 (don't remember the exact price). I was shocked to see 8Gbs speeds offered. Why is this significant? Because it's good to know, again, whether we need it or not, that Quantum is installing the latest fiber technology in the Villages. Something the cable companies are not doing.

How did they run the fiber to get to the livingroom? Did they run it through the soffit?
 
Old 01-21-2025, 08:25 AM
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Installed Quantum 2G, but the Cat 5 cable will not handle that much bandwith. Need to install Cat 6 cable. Do you know of a good contractor to run Cat 6 ?
 
Old 01-21-2025, 09:47 AM
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Installed Quantum 2G, but the Cat 5 cable will not handle that much bandwith. Need to install Cat 6 cable. Do you know of a good contractor to run Cat 6 ?
I will PM you and help.

FYI, technically, Cat 5E supports data transfer speeds up to one Gigabit per second (Gbps) at 100 MHz up to 328 feet.

Typically, in a home here in the Villages most ethernet runs are less than 75 feet. There are exceptions but this is the norm.

I've done extensive testing in my home here in the Villages and was able to get up to 8Gbs over my Cat 5E cabling using OpenSpeedTest on my own internal server.

There are numerous studies stating that although Cat 5E is "rated" for 1Gbs, it is still acceptable for 2.5Gbs and higher depending on the length of the cable. Even at 100 feet there are YouTube videos where you can see there was no difference between Cat 5E, 6, 6A or 7 at this length. They all were able to run up to 10Gbs.

All this said, this is only valid if you have good Cat 5E cable, which we do here in the Villages and the connectors and jacks are intstalled properly. This is always suspect.

This is why I would like to understand what you are experiencing and determine what's wrong because I seriously doubt its the ethernet cable unless there is some physical damage. Installing a new Cat6 cable will not help your problem if the existing Cat5E cable is fine.
 
Old 01-22-2025, 01:31 PM
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I'm seeing several Quantum fiber installs in Bonita Villas where they are installing the SmartNid AND the Main Wifi pod behind a couch, dresser or some furniture. While the Wifi will work, the signal will be reduced becasue it has to pass through the furniture and you may not get a good strong signal throughout your home.

When the technician arrives, ask where they are planning to install the equipment an if its behind furniture ask them to put the Wifi pod on top of a shelf, table, desk, etc.. in the room or mount it in an area that's not behind furniture. Always try to put the main wifi pod as high as possible in an unobstructive location vs mounting it on the wall near the floor. In almost all these Villas, the Main Wifi7 pod is "strong" enough to cover the whole home without any remote pods.

If you have a situation like this and you are not happy with the wifi coverage, PM me and I can move the pod for you.
 

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