Talk of The Villages Florida - Rentals, Entertainment & More
Talk of The Villages Florida - Rentals, Entertainment & More
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#16
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My guess is that's why he's a salesman and not an installer.
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........American by birth....Union by choice |
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#17
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35 years of experience and many times dealing with this issue qualifies me, I think. What are your qualifications? You were blessed to not see the seams in your carpet. Some products are more forgiving than others. There is no guarantee that carpet will not show seams. There can be installation issues or product constructions issues that would cause seams to be more noticeable but NEVER would any salesman or manufacturer's representative tell you they're going to be invisible. It's unrealistic.
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#18
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If anyone knows, Frank D will!
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#19
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I once had a whole house carpeted, and the company sent out a professional measurer who prepared a drawing showing exactly where all of the seams would be. As much as possible, he located them in areas where they would be less noticeable. That was a long time ago, and I suspect that it may not be a standard practice today.
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#20
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Quote:
She's got a monster problem and the rep is not helping...I'd be ****ed too! Maybe he is the company's pocket...unless its you, of course. Last edited by Spalumbos62; 02-17-2021 at 11:03 AM. Reason: Spelling |
#21
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Need help finding independent flooring inspector
Here are a couple of pictures of the seams I am talking about. FloorMasters installed and did a poor job and will not stand behind it.
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#22
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All of your photos are at doorways where you always have a seam. They will probably look better over time. You could have someone cut them out and redo the seams, but it may end up looking worse. I really don't think you will get anywhere with your complaint, unless you can prove that they were not properly butted and glued, which I doubt.
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#23
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Need flooring inspector
The photo's I uploaded where from the 3 bedroom doorway's. I have a long seam running right down the middle of the Family Room as well as a very visible seam in the Master Bedroom. This was a really bad installation and FloorMasters will not stand behind it. They recognize that by pulling the carpet at the seams up they will do more damage and make the seams worse. So same old story, they have their $$$$ and I have seams
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#24
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and both times had a well prepared file and I won both times. However, if, I recall the credit card people told me they could with hold payment for ????? 90 days but, in the end they will pay. Even though I won, I assume the person, company on the other side of the issue knows if they do not resolve it they will still be paid. There must be some penalty they suffer as in both cases they avoided a positive response that after I dealt through the credit card company they offered. |
#25
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Quote:
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#26
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Is Luxury Vinyl Flooring a possibility in your future?
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#27
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Low pile carpet shows the seams!
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#28
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Hello,
I hope that you used a credit card. Your photos will support your claim. As mentioned above, it is required to first try to work it out with the floor company. 1. Have them fix it, or 2) Have them give you an adjustment if that is ok with you. It is best to take the lead - tell the floor company what you expect. Maybe 15% refund - if that is ok. If no agreement can be arranged, then it is time to begin the dispute process. It is best to be clear to provide details of the issue, and communication details with the credit card company - dates of each communication, type (email / call etc.) what was inquired, what was replied. I've had to do disputes a few times and have always gotten the funds credited back to my account. Good luck |
#29
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With low pile carpet you get what you pay for and although I’m either tile or wood floor guy this type of carpet is used more if you have young children , heavy traffic areas or like something that vacuums easy but that’s just my opinion
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