Quote:
Originally Posted by kja966
I just interacted with the Villages Sun for a renewal of my subscription. I had to give a credit card number over the phone. I asked why no online presence and the ability to pay, suspend, and restart subscriptions online like 98% of publications. I was told they are a small town newspaper and that would destroy that image if they provided that service. It was all I could do not to laugh into the phone. The Sun is many things, an advertiser, housing brochure, lite news, but small town newspaper?
It got me thinking about the “computer” status here in TV.
Newspaper forces interaction on phone, limited hours and snail mail interactions.
The golf tee time system is badly in need of upgrade. Clunky interface, inability to see any open time on same day, generally looks like a 1990’s interface. The phone system is arcane and byzantine. A relative used to pride himself on setting up a tee time for a group of 12. With errors and redos it usually took him over an hour.
VCDD system somewhat better but government systems usually have limited functionality.
It is obvious that this is not a priority for the powers that be. I would think the convenience and 24 hour availability would more than pay for itself. Smoothing out tee time interfaces would make their job easier. Shopping cart technology is mature and affordable. Tee time apps, both Apple and Android are obvious needs. Even athena health care appointments on line non functional.
Just some rambling thoughts.
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Dood. You're dealing with a community where some residents don't even own a cell phone yet. And many still use flip-phones. Why are you expecting modern technology in a community like that? A lot of these seniors don't know how to use a computer and blame their age on their ignorance, even though the guy who INVENTED the thing is older than they are, and personal computers have been around (and affordable) for the past 30 years. Thirty years ago they weren't too old to learn how to use a computer.
They don't update, because they don't have to yet. The people they'd be updating FOR - can't be bothered updating themselves.