[Barborv]

They have been doing the one way isles here in NY for awhile and dots at the check out. Yes most people I think are just oblivious to what's going on around them. But there is also the case that someone might not realize and a friendly, " excuse me, youre going the wrong way" Can go a long way And everyone should be wearing masks and gloves when in public areas.

[NoMoSno]

Brings a whole new meaning to: "some people learned to drive in a grocery store".
Maybe carts should be equipped with horns.
Turn signals would never be used, so useless.

[Rosie1950]

Anyone ever shop at a Stew Leonard’s?
The isles have always been one way. 2 things happened if u don’t follow the flow. 1) you are chastised by fellow shoppers and in CT it’s VERY direct no sugar added. 2) if u try to leave an isle without going ALL the way through the store, it’s 90% impossible to find the checkouts.
Here at Publix I rather like the one way, if it happens to be busy it’s much easier to get out of an isle with the shoppers that look, touch and feel everything. I don’t mind those shoppers to each his own, I hate shopping so I like to get in and out.
And I won’t go to Stew’s again the place is huge and I don’t want to walk the store if I’m done shopping.

[Ruthcrane]

I think people miss the signs because they are on the floor and the carts block their visibility. A better spot for the signs might be at eye level, maybe on the end cap?

[Jazzman]

A marketing tool used by S Leonard for quite a bit of time. Plan is maybe you’ll see something you didn’t plan on buying.

[coffeebean]

Originally Posted by CFrance

I totally disagree. Nobody's looking at the floor, they're looking at the shelves. They are also looking straight ahead when they enter an aisle, or up at the sign hanging from the ceiling telling what the categories in that aisle are. Give people a break. Also, at Lake Deaton Publix the produce aisle had no signs directing traffic at all. So you go from that area to the next, and unless you didn't already know it, chances are you were unaware they had started the one-way deal.

A big sign at the carts would be helpful. Then announcements. Those TWO people who were arrogant will probably be doing it correctly next time. They needed to save face from some hall monitor telling them of their infraction.

How about we agree to disagree. I'm fine with that.

[boobear51751]

They do drive that way and they raised their children to be arrogant citizens as well. Bet their grandchildren are morons too. There should be a loudspeaker that yells, man in yellow shirt and green poke-a-pants is going the wrong way in isle 4. Please obey the rules or leave the store. I would have no problem with standing at the front door and give instructions to each person coming in. We need big bouncers at the front doors to keep people in line. Thank you store managers for trying to deal with idiots who are not smarter than a 5th grader.

[Ecuadog]

Originally Posted by boobear51751

They do drive that way and they raised their children to be arrogant citizens as well. Bet their grandchildren are morons too. There should be a loudspeaker that yells, man in yellow shirt and green poke-a-pants is going the wrong way in isle 4. Please obey the rules or leave the store. I would have no problem with standing at the front door and give instructions to each person coming in. We need big bouncers at the front doors to keep people in line. Thank you store managers for trying to deal with idiots who are not smarter than a 5th grader.

Thanks for the laugh. You're a real hoot. Funniest post yet.

[delima2000]

I like the idea of one way aisles . Less congestion . You can easily go around people who are checking out the products on the shelf. May times I had to wait because the person in front of me is checking the shelves and another person is coming up the other way then they stop to check out the products so I have to,say excuse me I need to,get around you and they look at me in horror. Keep the one way aisles.

[Swoop]

Originally Posted by delima2000

I like the idea of one way aisles . Less congestion . You can easily go around people who are checking out the products on the shelf. May times I had to wait because the person in front of me is checking the shelves and another person is coming up the other way then they stop to check out the products so I have to,say excuse me I need to,get around you and they look at me in horror. Keep the one way aisles.

That makes no sense on so many levels. First, the odds are the same that two people going in the same direction will stop to pick items from different sides of the isle, effectively blocking the isle. In addition if you need something that is 10’ up an isle, rather than go get it you have to go completely up an adjoining isle and back down the isle to reach the item you need. Now you have added to the congestion in two isles...

[golfing eagles]

Originally Posted by Swoop

That makes no sense on so many levels. First, the odds are the same that two people going in the same direction will stop to pick items from different sides of the isle, effectively blocking the isle. In addition if you need something that is 10’ up an isle, rather than go get it you have to go completely up an adjoining isle and back down the isle to reach the item you need. Now you have added to the congestion in two isles...

Agree 99% The other 1% is for the spelling of AISLES

[kathy1516]

I was thinking the same thing. That should have been done 2 months ago! Too little too late. Why bother now. Everything’s about to open up.

[coffeebean]

Originally Posted by Swoop

That makes no sense on so many levels. First, the odds are the same that two people going in the same direction will stop to pick items from different sides of the isle, effectively blocking the isle. In addition if you need something that is 10’ up an isle, rather than go get it you have to go completely up an adjoining isle and back down the isle to reach the item you need. Now you have added to the congestion in two isles...

I'm in favor of the one way aisles but you have made me think twice about that. I agree with this too. Hmmmm.

[OrangeBlossomBaby]

Originally Posted by Ruthcrane

I think people miss the signs because they are on the floor and the carts block their visibility. A better spot for the signs might be at eye level, maybe on the end cap?

We had them on the end cap at eye level and people just ignored it. It's basically visual overload at supermarkets, it's a psychological thing. There are signs all over the place and you can bet that 80-90% of the customers will have no recollection of any of them, if you were to ask them about it at checkout (as in, an exit survey).

Ask any random customer "did you see a sale sign on any shelf, for any item, during your visit?" They'll say of course they did. Then ask them to specify at least two of them. They won't be able to answer.

They don't notice the one-way signs no matter where they are. There are signs at eye level as you go into the building that says:

CLEAN CARTS
<---- <---- <-----

And you might be standing under one of those signs, washing a cart that just came into the store from the parking lot, and MOST customers will either reach for the other carts next to you (where the carts that aren't cleaned yet go), or will ask you "are these the clean ones?"

Customers don't read signs. Period, full stop.

We do our part by providing them with the information they need to do what they need to do. They choose to ignore it.

[OrangeBlossomBaby]

Originally Posted by CFrance

I totally disagree. Nobody's looking at the floor, they're looking at the shelves. They are also looking straight ahead when they enter an aisle, or up at the sign hanging from the ceiling telling what the categories in that aisle are. Give people a break. Also, at Lake Deaton Publix the produce aisle had no signs directing traffic at all. So you go from that area to the next, and unless you didn't already know it, chances are you were unaware they had started the one-way deal.

A big sign at the carts would be helpful. Then announcements. Those TWO people who were arrogant will probably be doing it correctly next time. They needed to save face from some hall monitor telling them of their infraction.

You know, there are lots of signs on the shelves. Signs like "Due to the virus, we permit our customers to buy only ONE of the items on this shelf." Or "Due to the virus, we are limiting customers to only TWO of each type of these items." Or, "B0G0 17-24oz Kellogg's" or "SALE 2/$5.00 12-oz cans Bush's Baked Beans, any flavor"

And the lady in front of you at the cash register has 5 cans of Campbell's Chicken Noodle Soup, 4 boxes of Scotties Tissues, 3 packages of toilet paper, 4 14-ounce Kellogg's Rice Crispies cereal, and 2 12-oz cans of B&M Baked Beans.

And she demands that you honor the sales prices for all the things she didn't buy, because she insists there were signs. And no she didn't see any signs limiting her on any items at all, obviously WE made a mistake of forgetting to put them up.

To reiterate:
Customers don't read signs.