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Tire Choice at Colony - Consumer Alert

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  #31  
Old 11-13-2013, 09:16 PM
Warren Kiefer Warren Kiefer is offline
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Quote:
Originally Posted by billethkid View Post
I don't think any of the posts like this one were being ripped off. You were given a choice.
Did you do something about it after you had it confirmed that the service was not needed? Contact owner? Contact AG?
No! Please tell us why not as you are allowing a supposedly proven attempt to sell you something not needed.....to continue.

Posting here on TOTV does not constitute doing something about the alleged wrong.

In my humble opinion.

btk
If it isn't a rip off when you are advised by experts, to have auto items replaced that are neither defective or unsafe, I don't know what is. Sure, the customer was given a choice, that is part of the scam but how many little old ladies are capable or resisting this ploy. And you can rest assured that the ownership of all these tire stores is giving those employees incentitive bonuses for selling anything and everything they can.
  #32  
Old 11-13-2013, 09:19 PM
Warren Kiefer Warren Kiefer is offline
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Originally Posted by Bonny View Post
Why would you think twice about going there again ? Sounds like you had a good experience with them. What's wrong with a tip ?
A tip is a far cry from being urged to purchase four new tires or a thousand dollars of unnecessary repairs.
  #33  
Old 11-13-2013, 09:52 PM
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Personally, I love it when a mechanic climbs all over my car and produces a grocery list of needed items.

I usually buy an air freshener and take the car to another doubtful proprietor and have their mechanic climb all over the car and then I compare notes and prices.

I have the most serious and dangerous work done i.e. brakes, lights etc. and wait for the others to cause the vehicle to STOP RUNNING before I have it fixed.

I realize that many have a great need to avoid break downs and would prefer to keep their car running well, but I hate giving up a perfectly well running vehicle and getting the same back but with a bill to pay.

I like giving them a dysfunctional vehicle paying the bill and getting a running vehicle back.

And just aside, who would put $1800-2,000 into a car just to drive to the nearest rotary and have someone T-BONE them after five trips to the bait shack for two-fers? I really can't see anyone saying yes to five repairs on one service.

I've been to Tire Choice. I've got the grocery list. I let them do an oil change. I like them well enough.

Next month they can tighten the lock nut on the steering wheel..but it turns ok now.
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  #34  
Old 11-13-2013, 10:01 PM
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Quote:
Originally Posted by Single Track View Post
I'll answer for Swimdaug. The reason he won't go back is because now he has read posts from too many of us who almost got taken.
There seems to be a theme here that you're missing.
I'm not missing anything. I only read his post and it sounded like good experience. Why would a post after the fact take that away?
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  #35  
Old 11-13-2013, 10:03 PM
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Quote:
Originally Posted by swimdawg View Post
Why would I think twice about going there again? Ummmmm.....because I read all the posts on TOTV about the negative experiences clients had. I might go back to get my tire pressure checked....but I'll pass on anything else. (BTW, I was happy to give the fella a tip).
Maybe I missed something. From your post, it sounded like a good experience. Guess I have to read between the lines.
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  #36  
Old 11-18-2013, 03:48 PM
DGx2 DGx2 is offline
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Just had my oil changed at Tire Choice @colony. They told me I needed new rear brakes and rotors. Quoted me a price of $417.00. Took it to Sumter Tire in Wildwood. They also said rear brake pads needed to be replaced and rotors turned. I had them do the work. Cost:$150.00. This is not my first run in with Tire Choice but it will be my last.
  #37  
Old 11-18-2013, 04:18 PM
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Some places don't even have the equipment to turn rotors, so they foist new ones (more expensive) on customers.
If you think that you may need rotor resurfacing, call around to see who can do it. You'll save big bucks.
  #38  
Old 11-18-2013, 05:01 PM
Mccannable Mccannable is offline
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Quote:
Originally Posted by saratogaman View Post
Some places don't even have the equipment to turn rotors, so they foist new ones (more expensive) on customers.
If you think that you may need rotor resurfacing, call around to see who can do it. You'll save big bucks.
Just because you can resurface doesn't mean it's the best option. Many newer cars require replacement of rotors not being turned. Old methods don't always apply.
  #39  
Old 11-18-2013, 06:32 PM
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Today new rotors are very cheap on most cars, it faster to pop them on for a shop than send old ones to to cut.
  #40  
Old 11-18-2013, 08:45 PM
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In an effort to determine truth here is another 2 cents.

My vehicle would not shift from low. Was running at 3500 RMP at all times. This was Sunday.

Had AAA tow to Tire Choice.

They tested..computer and other items. Verdict= bad transmission. Advised to take to Ammco.

Their charge $0.00

Thanks TC!

After I purchase my new vehicle I'll be using you for service...and the golf cart too!!
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  #41  
Old 11-20-2013, 06:21 PM
pbeinetti pbeinetti is offline
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I've had no problem with TC at Colony. They said I needed front struts on my '03 vehicle with 140k miles, and I'm sure I did. They did it for less than a quote I got from another place. About 3 months later I had a noise in the front end. I took it back to TC and they said one of the struts was making the noise. They replaced them both with premium struts at no cost. I bought a used Mustang, and got new tires over the internet. They installed the tires, but one of the tires couldn't balance up right. They used their roadforce balancer and literally spent hours getting the road force within acceptable limits to me. No cost! I can't think of another auto repair place I've ever dealt with that would have done that. Manager at Colony TC is Mike May -- quality guy!
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