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TOTV and WiFi problem

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  #16  
Old 04-12-2016, 06:10 PM
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Seems like it's been fixed.
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Old 04-12-2016, 06:26 PM
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Originally Posted by Jdmiata View Post
Seems like it's been fixed.
I got on too on the Windows 7 computer just now with no phishing or spoofing. Still using the other computer at the moment as this one is logged into TOTV.

Thanks for everyone that worked on fixing this!!!
  #18  
Old 04-12-2016, 06:26 PM
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The tech left my house this afternoon around 2 saying it will be fixed..Looks like they figured it out....
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Old 04-12-2016, 06:56 PM
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Seems like a hacker is targeting our demographic because this is the only site they see to have had this problem. Although I'm not sure but I heard other ISP'S have had this same problem recently. Please if this happens to you in the future don't panic and start paying for virus removal because although it feels like you have a virus and the messages you are receiving make you think you have a virus YOU DON'T. The problem is with your Internet provider. Just call them and let them know the problems you are having.This will save you aggravation & money.
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Old 04-12-2016, 07:54 PM
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Service has been spotty today. TOTV and TV Real Estate. Have comcast, tried on Mac Explorer 10, Vista 7 & Galaxy Tab A and Samsung Phone....No dice. Got on intermittently.
  #21  
Old 04-13-2016, 05:00 AM
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Good to see things are now back. I tried with both a windows computer and a Mac and both did not work. That told me it was not my computer, but I did not think about the ISP. I actually wrote TOTV and heard no response....this made me think it might have gone out of business suddenly or something. Foolish me thinking that....adding 2+2 and getting 5. I would have thought TOTV would have made some type of statement on it. Glad everything is back!

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  #22  
Old 04-13-2016, 08:53 AM
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I use a Samsung tablet and CenturyLink. I was being redirected to the same sites as mentioned in this thread. Downloading virus scan and clean apps didn't help. Just a few minutes ago I deleted my cache and cookies. Now the problem is solved. To be honest, I don't know if it was my actions that fixed it, or if my timing was very near CenturyLink or TOTV fixing it.
  #23  
Old 04-13-2016, 09:15 AM
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Glad to be back. Took almost three days here, but was only this site, so thought TOTV had been hacked, not CenturyLink. Would have been nice if an email had been sent out letting us know whom to contact.
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  #24  
Old 04-13-2016, 10:19 AM
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Mine is also back to normal. Thanks to whomever fixed it. Admin? working with Centurylink? I'm guessing
  #25  
Old 04-13-2016, 11:08 AM
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Quote:
Originally Posted by redwitch View Post
Glad to be back. Took almost three days here, but was only this site, so thought TOTV had been hacked, not CenturyLink. Would have been nice if an email had been sent out letting us know whom to contact.
Would have been good customer service!
  #26  
Old 04-13-2016, 11:14 AM
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Quote:
Originally Posted by mixsonci View Post
I cannot access TOTV using WiFi on either my iPhone or my desk top, it automatically sends me to a different site. However, I can access it on my iPhone if I shut the wifi off and use LTE.
I have no problem using wifi with any other website. Any ideas?
the msg i got said the host didn't renew his domain.
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  #27  
Old 04-13-2016, 11:27 AM
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Default Prism Century Link's response to me via e-mail.

Quote:
Dear Jon,



We are sorry that you are having an issue with a possible virus. We would advise not only scanning your system but verify that your anti-virus is updated and in effect. We also recommend that the other devices on the network are also protected since they can also get infected through shared files and resources. Should you require assistance please contact our PC support department 1-855-328-1035.
I am glad that someone got through to Prism CenturyLink. I have become very used to boilerplate responses over the years.
  #28  
Old 04-13-2016, 11:45 AM
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I just got back on after several days. I had a IT guy working on it and thought TOTV had been hacked. He asked me to reboot the CenturyLink router, which I just did, and wala, I am on.
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  #29  
Old 04-13-2016, 12:47 PM
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Quote:
Originally Posted by TOTV Team View Post
We have found that Centurylink users seem to be having an issue and we have been working on this.

I use Time Warner Cable (here in NY) and the exact same thing as other users experience
  #30  
Old 04-13-2016, 02:06 PM
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Quote:
Originally Posted by redwitch View Post
Glad to be back. Took almost three days here, but was only this site, so thought TOTV had been hacked, not CenturyLink. Would have been nice if an email had been sent out letting us know whom to contact.
Except for the fact, that TOTV could be accessed if you did not use CenturyLink WiFi. As I said, I shut off the wifi on my iPhone and was able to access TOTV with LTE.
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wifi, totv, iphone, problem, access, lte, shut, website, ideas, desk, top, automatically, sends, site


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