[Lou and Carolyn C.]

It's been less than 1 year since closing on our Villa and we have replaced the irrigation box & water sensor for $150.00, electrical outlet for the wash machine, the dishwasher broke or something and had to replace a panel, now our ac unit is on the fritz and will be replacing a motor, our friend has been taking care of all these things, we have not been there since May '11, the ac was inspected 2 weeks ago for it's annual checkup (no issues at that time), other than replacing the filter for $50.00, we had A-1 Inspector come out Aug 18th and inspect the whole house and discovered the dishwasher wasn't working, and we needed an electrical outlet for the wash machine (had difficulty plugging in the socket), so I'm wondering if anyone else has had this much happen to them during their 1st year of purchase, by the way this is a "new home"!!!

[fraurauch]

If it's a new home, all these problems should be covered under the warranty within the first year.

[angiefox10]

Originally Posted by fraurauch

If it's a new home, all these problems should be covered under the warranty within the first year.

[redwitch]

If it's new, the inspector should have sent a copy of the report to Home Warranty. I know that A-1 does this. All of the subs who did the work should have contacted you or your housewatch person to repair the items on the list at no charge to you. I'm really confused why you are paying for these things out of pocket.

[Challenger]

Originally Posted by Lou and Carolyn C.

It's been less than 1 year since closing on our Villa and we have replaced the irrigation box & water sensor for $150.00, electrical outlet for the wash machine, the dishwasher broke or something and had to replace a panel, now our ac unit is on the fritz and will be replacing a motor, our friend has been taking care of all these things, we have not been there since May '11, the ac was inspected 2 weeks ago for it's annual checkup (no issues at that time), other than replacing the filter for $50.00, we had A-1 Inspector come out Aug 18th and inspect the whole house and discovered the dishwasher wasn't working, and we needed an electrical outlet for the wash machine (had difficulty plugging in the socket), so I'm wondering if anyone else has had this much happen to them during their 1st year of purchase, by the way this is a "new home"!!!

There must be more to this story. We bought a new Villa one year ago. All shortcomings were promptly corrected and we never paid a cent. We have owned 5 new homes over 50 years and have never encountered a better process for warranty issues than in The Villages. Everyone we have spoken to here has made the same comment. ??

[Lou and Carolyn C.]

Originally Posted by redwitch

If it's new, the inspector should have sent a copy of the report to Home Warranty. I know that A-1 does this. All of the subs who did the work should have contacted you or your housewatch person to repair the items on the list at no charge to you. I'm really confused why you are paying for these things out of pocket.

It is a new home (CYV) in Pennecamp, A-1 did send a copy of the report to Home Warranty, the ac went out after the inspection, we have only paid for the new irrigation box/water sensor and the AC filter, other than that no other charges (so far), I guess the ac filter is our responsibility.

[Lou and Carolyn C.]

Originally Posted by Challenger

There must be more to this story. We bought a new Villa one year ago. All shortcomings were promptly corrected and we never paid a cent. We have owned 5 new homes over 50 years and have never encountered a better process for warranty issues than in The Villages. Everyone we have spoken to here has made the same comment. ??

Not sure there is much more to the story (sorry).

[Ohiogirl]

With this many electrical failures/issues, wondering if a nearby lightning strike/power surge is possibly the culprit?

We replaced 2 TVs in the first 3 years, finally got a whole house surge protector installed in the electric box and individual power surge protectors on most major appliances. We were renting out our villa and don't think we realized the number and strength of the electrical storms in Central Florida. Wish our realtor or the builder at walk-thru had stressed getting a whole house surge protector - don't recall either of them saying anything.

I would urge either the electric box whole house surge proctor or the SECO power surge protector outside at the meter and individual ones on appliances.

[logdog]

Our in ground irrigation water sensor failed about 10 months after closing. Apparently, the Acclima system was not very reliable. Warranty Dept had the sensor and controller replaced with the much easier to use Hunter system at no charge.

[Lou and Carolyn C.]

Originally Posted by Ohiogirl

With this many electrical failures/issues, wondering if a nearby lightning strike/power surge is possibly the culprit?

We replaced 2 TVs in the first 3 years, finally got a whole house surge protector installed in the electric box and individual power surge protectors on most major appliances. We were renting out our villa and don't think we realized the number and strength of the electrical storms in Central Florida. Wish our realtor or the builder at walk-thru had stressed getting a whole house surge protector - don't recall either of them saying anything.

I would urge either the electric box whole house surge proctor or the SECO power surge protector outside at the meter and individual ones on appliances.

That's a good possibility, I am actually considering a whole house surge protector, A-1 Inspector had recommended it as well after he inspected our home. Personally speaking, since I have heard that Central Florida is like the lightening capital of the state/country you would think that a whole house surge protector system would already be installed and added to the price of the home!! If in fact this was the case, that lightening somehow was the culprit then I suppose "we are responsible for most of the cost associated with any if not all issues that happen because of it". You would think that a realtor and/or builder would stress getting a whole house surge protector.

[mrfixit]

[QUOTE=Lou and Carolyn C.;391923]considering a whole house surge protector, I have heard that CENTRAL FLORIDA IS LIKE THE LIGHTENING CAPITAL OF THE STATE/QUOTE]

.....good call on the Surge protection....IMHO......especially since MOST if The Villages is on the Central Florida sand ridge. ( but we sure enjoy the soft breezes ON the ridge).

[Orps1]

Curious......What do you think it would cost to install a whole house surge protector at the electrical box.....post construction

[Ohiogirl]

they are the ones who do it at the meter. We used an electrical contractor and had one put in the box in the garage - I think I'm remembering about $100? Plus the cost of the inside surge protectors - maybe $40 for all?

I think with SECO you have the option of leasing or buying, but can't remember for sure (Did you read Bill Geist's chapter in his book about turning fifty? - it's called CRS - Can't Remember S***). Gets worse at sixty!

[jgbama]

Originally Posted by Lou and Carolyn C.

If in fact this was the case, that lightening somehow was the culprit then I suppose "we are responsible for most of the cost associated with any if not all issues that happen because of it". You would think that a realtor and/or builder would stress getting a whole house surge protector.

I would think your homeowner's insurance would cover any lightning damage, if that indeed was the culprit. We had a strike several years ago close to our house here and our homeowner's ins. covered replacement of damaged items, to include TV, tuner, etc.

[Trish Crocker]

"Witnessing the Republicans and the Democrats bicker over the U.S. debt is like watching two drunks argue over a bar bill on the Titanic.”

John, I LOVE this!!!!“