[Arctic Fox]

Not for the first time, I need help

I have entered a valid e-mail address and ticked the "Receive Email Notification of New Private Messages" box but do NOT receive notification of new private messages. I used to, but have not for the past few months. Is this option no longer in operation?

Thank you

[redwitch]

Same problem here.

[villagetinker]

Mine was working as of a week or so ago, as I recall, have not received any PMs recently, will need to watch this.

[Arctic Fox]

Originally Posted by Arctic Fox

Not for the first time, I need help

I have entered a valid e-mail address and ticked the "Receive Email Notification of New Private Messages" box but do NOT receive notification of new private messages. I used to, but have not for the past few months. Is this option no longer in operation?

Thank you

Attn Moderator re test - PM received, but no e-mail notification

Thanks

[buzzy]

your email program may be deleting them.

[Moderator]

Originally Posted by Arctic Fox

Attn Moderator re test - PM received, but no e-mail notification

Thanks

Your email program may be putting the notification in your "trash or junkmail" folder. We will double check to make sure your email notification request is recorded. Sorry for the inconvenience.

[Arctic Fox]

Originally Posted by Moderator

Your email program may be putting the notification in your "trash or junkmail" folder. We will double check to make sure your email notification request is recorded. Sorry for the inconvenience.

Thank you, Moderator - my junk mail folder is empty

[TOTV Team]

We will look into this.

Regards,

TOTV Team

[redwitch]

Nothing in my spam folder. Nothing in my trash. No notices for awhile. Methinks tis another iPad issue except for fact nothing showing on my laptop, either.

[Seacoast1]

Originally Posted by Arctic Fox

Not for the first time, I need help

I have entered a valid e-mail address and ticked the "Receive Email Notification of New Private Messages" box but do NOT receive notification of new private messages. I used to, but have not for the past few months. Is this option no longer in operation?

Thank you

I have no idea why I received this private message......nor do I know the answer to the question. Sorry.

[gpirate]

Originally Posted by Arctic Fox

Not for the first time, I need help

I have entered a valid e-mail address and ticked the "Receive Email Notification of New Private Messages" box but do NOT receive notification of new private messages. I used to, but have not for the past few months. Is this option no longer in operation?

Thank you

I have received 4 in the past two weeks and working fine for me. Check your email and make sure it is entered correctly.