[Pturner]

Originally Posted by mulligan

YO GETDUL..........Be real careful going into the basement!!!

[getdul981]

Yeah, I know there are no basements there. I'm really going to miss mine. We have Comcast here and I was just checking how things were there. When we first moved in here, in VA, we were using a 10' sattelite dish for our TV and there was no high speed internet. We had to use dial up. Things sure have changed in the last 18 years. We have two DVR boxes here and I have wondered if we could bring ours or will we have to turn them in and get new used ones there. I guess my best bet is to call Comcast.

[Vinny]

If you want to install cable phone you have to go to Comcast. I wanted to take advantage of their triple play pricing so I went directly to Comcast. At first they told me that they did not service my area at all. I called a second time to get a different sales rep and they were able to find my address and tell me that they could install TV and Internet but no phone service available yet. A third call confirmed that there was phone service available also.

[macro]

Originally Posted by getdul981

Yeah, I know there are no basements there. I'm really going to miss mine. We have Comcast here and I was just checking how things were there. When we first moved in here, in VA, we were using a 10' sattelite dish for our TV and there was no high speed internet. We had to use dial up. Things sure have changed in the last 18 years. We have two DVR boxes here and I have wondered if we could bring ours or will we have to turn them in and get new used ones there. I guess my best bet is to call Comcast.

In another post about Comcast, I mentioned the fact that when we moved about 20 miles to a different address, even though we still stayed with the same comcast office, we ended up having to turn in our boxes from the old address and get different ones for the new address. Had something to do with different account numbers in their system????? Whatever. Can't imagine them letting us drag them off to a different state. I guess each area has their own set of serial numbers assigned to them.

[Dan =^..^=]

Originally Posted by whamrick

I can't seem to find a phone number for Clear Link in the phone book or online. Does anyone have their number?

whamrick,

I found a flyer for ClearLink in my TV papers.

ClearLink Communications, LLC
1100 Main St., The Villages, FL 32159

Office Hrs M-F 8a-5p
352-751-3547 begin_of_the_skype_highlighting**************352-751-3547******end_of_the_skype_highlighting or 800-726-6592
---------------------------------------
Hope this helps.

Dan

[getdul981]

Macro - Thanks, I had a feeling it was going to be like that. When you moved, did you get the same type of equipment?

[kit9240]

I called Comcast last week (7/14/2010) to order triple play. I was given an acct number and a telephone number. I wanted to schedule the install for September 6th when I will get to The Villages. I was told that they couldn't schedule out that far and to call back in a week). I called back today (7/23) and talked to a different person. I gave her my acct # and was told that when she put in my Social she got a message that I couldn't place the order over the phone and that I had to go to a Service Center in Leesberg in person.

Anyone experience this? I'm sure they can take an order over the phone. I'll call back again and talk to a different person and see what they say.

Kathy

[MelZ]

I had good experience with Comcast installation, we had Cable TV and scheduled upgrade to triple play prior to our move here earlier thsi month. did everything over the phone, installer came on time and did a good job.

I'm happy with the VOIP phone, internet (I added the wireless router and wireless print server) and TV

[macro]

Originally Posted by getdul981

Macro - Thanks, I had a feeling it was going to be like that. When you moved, did you get the same type of equipment?

Like I had said, we were dealing with the same office in that move so was basically the same equipment. Later we swapped out one box for HD and added a DVR HD box. We will see how our install goes 1st week of August. Did get very good info when talking to the Orlando office. Did find that when you call the 800 number, the office you end up talking to depends on the area code and exchange number you entered that determines how your call gets routed. I used 352-752-xxxx and got the Orlando call center.

[tcwalsh101]

I have been trying to get a Comcast installation for about 6 weeks. They have come about three times, billed me for the last two months and I still have no tv. People on the phone are courteous but getting things done is not a strength. Does anyone recommend another tv/internet provider?

[logdog]

Originally Posted by pooh

Cable outlets all have connectors on them. You won't have to do that. I have outlets in each room and one in the laundry room and one outside.

Comcast charges for each box you rent, they don't seem to charge per active outlet. If you want, you can plug in your cable ready tv to the cable outlet without a box and get a number of channels.

Comcast charges a flat rate for cable installation plus an extra $20 for every cable outlet you want activated. Activating a cable outlet means adding a connector to the cable located in the box attached to your home's outside wall and plugging it into a splitter. They don't charge extra per month for the activated outlets.

You can easily activate the outlets yourself if you know how to splice a cable. However, if Comcast catches you with outlets that they didn't activate, they will literally cut your connectors off (I know, sounds painful). I don't know what gives them the authority to do this since all the cable that runs into your home should belong to you... not the cable company. Nevertheless, they did it to me. Plugging a cable ready TV to a cable outlet that hasn't been activated will not get you a signal.

One of many reasons why I switched from Comcast to DirecTV.

[scroll]

Originally Posted by logdog

Comcast charges a flat rate for cable installation plus an extra $20 for every cable outlet you want activated. Activating a cable outlet means adding a connector to the cable located in the box attached to your home's outside wall and plugging it into a splitter. They don't charge extra per month for the activated outlets.

You can easily activate the outlets yourself if you know how to splice a cable. However, if Comcast catches you with outlets that they didn't activate, they will literally cut your connectors off (I know, sounds painful). I don't know what gives them the authority to do this since all the cable that runs into your home should belong to you... not the cable company. Nevertheless, they did it to me. Plugging a cable ready TV to a cable outlet that hasn't been activated will not get you a signal.

One of many reasons why I switched from Comcast to DirecTV.

I believe this is the old comcast. With Xfinity now you get a signal in each outlet but to get anything more than a few basic channels you have to rent a box for each television set. This can be basic, HD, DVR. You can get on demand features as well.

[skyguy79]

Originally Posted by scroll

I believe this is the old comcast. With Xfinity now you get a signal in each outlet but to get anything more than a few basic channels you have to rent a box for each television set. This can be basic, HD, DVR. You can get on demand features as well.

We had Comcast installed in January shortly after closing on our home. We have basic channels and have been completely satisfied since. We did not go beyond basic since our time in TV was limited and have gone on vacation mode now.

Sounds like you're correct about Xfinity. We are able to use any of the several outlets in our home. It sounds like they're getting pretty much like Time Warner which we have in NY and love.

BTW, there were a bit more than a few channels in basic. I was quite surprised on how many! However, we will be getting the HD box so we have advanced features when we return.

[rhredd1654]

I am moving in June, and also a fan of DirecTV. For internet, I found the best bargain to be DSL. Nowhere in my TV literature can I find who controls the phone service. Anyone know?

[logdog]

Originally Posted by rhredd1654

I am moving in June, and also a fan of DirecTV. For internet, I found the best bargain to be DSL. Nowhere in my TV literature can I find who controls the phone service. Anyone know?

DirecTV has partnered with CenturyLink for DSL and phone service. Basically, you get a $5 credit on your DirecTV bill. I went to their office in the Rolling Acres Plaza to see how much they charge. It turned out to be $15 per month more than Comcast for internet alone after the first year. I've also heard that their internet speed is also slower than Comcast. If you bundle phone service it might save you money. For us, we use cell phone, DirecTV and Comcast internet. Not happy with Comcast customer service but it's working out for now.