[wsachs]

Originally Posted by MorTech

All the internet/cable customer service departments are awful. The turnover is huge. Being a customer service rep for a internet/cable provider has got to be the worst job...right up there with Microsoft and Apple. As people who have worked in a computer related customer service job say on their first day...Customers Suck!

I worked at Apple for over 10 years after retirement. Why are the stores so busy? Because people get great service for a great product. And service over the phone is the best there is. Online help is also great. I have a 7 yr old iMac and when I have problems it usually takes me less than 10 minutes to get a return phone call with a specialist.

[Spokenite]

We have YouTubeTV 6 months here and 6 months up north. You cannot stream from 2 different locations at the same time without using a VPN and "faking" your location. However you can make a location change (a move) twice a year and use one account. Works great for us.

[RoadToad]

Originally Posted by massachusettskid

Look into YOUTUBE TV. I just got it streaming and live television for $89.00 a month. 125 channels just like the Comcast television.

YOUTUBETV is a streaming provider; they do not provide the underlying internet connection.

1st thing needed is an internet service provider.
2nd-ly are streaming providers/content providers.

You'll, firstly, still need Spectrum or Comcast or CentryLink, etc to provide the actual internet trafficing.
Then, secondly, YOUTUBE, Hulu, Netflix or whomever for content.

Comcast bundles connectivity and content; but you can use them solely as the internet connection provider and get content elswhere.
Comcast internet (only) is like $50 @ mo. for connectivity to 85 Meg basic service. That is more than adequate speed for streaming.
THEY WILL TRY TO UPSELL YOU; just say NO. (If you run your own Server platforms, you will need more upload speed and are a separate issue))

For TV bundles, Hulu+Tv, or Tubi, or YoutubeTv are amongst the many candidates.

[Tomptomp]

Yes. I did use my YoutubeTv service at location here and up north at the same time. I don’t know if they “allow” it but it works. I dropped them for a different reason, but I am thinking of using them again. Hulu does not allow dual location.

[RoadToad]

Originally Posted by retiredguy123

You can go online and make an appointment for their store located near Best Buy on Rt 441. The people there are very helpful.

Good advice;
Or just walk in and get in the queue. Typically less than 30 min wait.
The Corp sucks but these people help you, mostly.

[RoadToad]

Originally Posted by Tomptomp

Yes. I did use my YoutubeTv service at location here and up north at the same time. I don’t know if they “allow” it but it works. I dropped them for a different reason, but I am thinking of using them again. Hulu does not allow dual location.

The YoutubeTv login screen explains that the service is intended for different viewer Profiles all at the SAME HOUSEHOLD.
BUT, if you select the "I live here" option, it lets you proceed.
(Not sure if there is a limit to this or not.)

[retiredguy123]

Originally Posted by RoadToad

The YoutubeTv login screen explains that the service is intended for different viewer Profiles all at the SAME HOUSEHOLD.
BUT, if you select the "I live here" option, it lets you proceed.
(Not sure if there is a limit to this or not.)

YoutubeTV allows up to 6 household accounts, and up to 3 simultaneous streams.

[HoosierPa]

Originally Posted by MicRoDrafting

SEASONS GREETINGS
We are moving to the Village of Piedmont in mid January, and
we are wondering if Xfinity has upgraded to FIBER-OPTIC ??

Have had Comcast & now Spectrum. Both are great. We are paying $39 / month for 1GB for 2 years(supposedly ) - no contract.

Go for price.
If one goes up, switch to the other.

[Sully2023]

Originally Posted by retiredguy123

You can go online and make an appointment for their store located near Best Buy on Rt 441. The people there are very helpful.

Four months ago I went to the 441 location, waited 90 minutes and when I inquired about any specials was told sorry. When I said another provider was offering internet services for half the price he didn’t care if I switched. So I left. Was just informed they are raining my monthly rates by $4 per mont for just internet services. . I’m switching to the other carrier now.

[TomSpasm]

If you have the extra $100 bucks a month, go with ComCast. If you don't, then you get the inferior product of YouTube TV for $100 bucks less. At least that's my experience. At some point, I'll go back to ComCast when they offer a special.

[frayedends]

I have Comcast up here in Massachusetts. They have not been an issue since I have internet only and pay rack rate of $80. It wasn't an intro price and I haven't had all the bait and switch issue I had back when I used them for tv.

Youtube TV doesn't have NESN for those in Massachusetts. Just an FYI, FUBO does carry NESN in Mass.

[Justputt]

Originally Posted by MicRoDrafting

SEASONS GREETINGS
We are moving to the Village of Piedmont in mid January, and
we are wondering if Xfinity has upgraded to FIBER-OPTIC ??

They just had a major security breach of customer data, as a side note. If you are moving into a newer area, they are all pre-wired for Centric Fiber (modem, router, Wi-Fi) before you even move in (it's actually active before you close and set up your account), so zero delay in getting service from the second you close on the house. Their 1G service is only $65/mo, far cheaper than others I saw (no contract). If you want TV packages like you'd get from Spectrum, those are a bit higher, but between Netflix (which my wife insists on), Amazon Prime (free to Prime members), and a very reasonable YouTube TV package, we saw no need to go a more traditional route. And, if you want it, they support service much faster than 1G.

[biker1]

///

[Sully2023]

Originally Posted by Justputt

They just had a major security breach of customer data, as a side note. If you are moving into a newer area, they are all pre-wired for Centric Fiber (modem, router, Wi-Fi) before you even move in (it's actually active before you close and set up your account), so zero delay in getting service from the second you close on the house. Their 1G service is only $65/mo, far cheaper than others I saw (no contract). If you want TV packages like you'd get from Spectrum, those are a bit higher, but between Netflix (which my wife insists on), Amazon Prime (free to Prime members), and a very reasonable YouTube TV package, we saw no need to go a more traditional route. And, if you want it, they support service much faster than 1G.

Interesting that you mentioned the Comcast security breach. I only found out because I went to the website. They never notified me I needed to change my information. Btw - that security breach got so much information on me! Unbelievable! I froze my credit reports.

[retiredguy123]

Originally Posted by biker1

///

It's interesting that these streaming services are not enforcing their own rules. It would be very easy to do. Last year, Netflix warned that they were going to enforce their household rules and offer a low cost alternative for people outside of your household. But, so far, they have not enforced anything or even offered a low cost option. Amazon Prime allows 2 adults in a household to share their Prime benefits, but, for non-video purchases, they must also provide access to their credit card. You can store multiple credit cards, but you cannot prevent the other adult member from using your card.